INSPECTIONS – Best Practice
2020
Before Starting
Carry your:
•
Warrant of Appointment
•
Notebook and
‘compliance check’ book or tablet
•
Torch
•
Phone
•
Dress in council apparel if appropriate.
Be familiar with your powers under section 267 of the Act
On Arrival at the Premises
Check the external environment and observe the premises to gauge
any risks:
– Scan immediate area (from outside / opposite the premises)
– Observe car parks for anti-social behaviour
Update get home safe app ensuring dispatch is included as an
escalation.
On entry, politely engage with the crowd controllers
•
Are they wearing their COA?
Locate the Duty Manager and identify yourself, when appropriate
Inspect or
Interview
In the Premises
Perform
Perform
Make
External
Internal
Assessment
Scan
Scan
Check
Details
No Minors
Purchase age is 18
The licence
Hours, expiry date and conditions
Food is available
Relevant to the licence conditions
There is non and low alcohol drinks Water is freely available
options available
Duty manager is available
They should be on-site and be able
to show proof of ID
No intoxicated patrons
Check outdoor dining licence if
relevant
Handout: Intoxication Guide
Completing the Check List
• Complete compliance details.
Write in comments section:
– Points covered in discussion
– Follow up points
– Concerns.
• Ask Duty Manager to sign, make a note if duty
manager refuses to sign. email a copy as soon
as practicable.
Best practice for assessing intoxication!
• You and your partner agree.
• The duty manager confirms or denies the person
is intoxicated.
• A full description of the person, including clothes
they are wearing, is recorded on the inspection
sheet.
• Duty manager is asked to sign.
• A copy is emailed to the manager/ licencee.
• Inform the manager of next steps.
What to do if you find a breach
Discuss with
Confirm
Gather
Decide on level
Licensee
Evidence
of Breach
• Check the
• Collect al evidence
• Advise the
suspected
while on site
• How serious is the
breach?
Licensee of the
breach is
• Where possible
obtain appropriate
• Consider the GRM
breach and
definitely a
proof:
policy
arrange
breach of their
• receipts showing
• What is an
interview or
licence
date, time,
appropriate next
explanation
conditions or a
purchase
step, e.g. Written
breach of the
• Details of proof of
Warning /
Act
ID
Infringement
• Document
Notice?
breaches and detail
• Ensure you have
in your notebook
sufficient and
and ask
accurate evidence
manager/staf to
to support the level
sign if appropriate
of action you intend
to take
Document Outline
