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WORKSTREAM DAILY REPORT
TITLE
Digital Infrastructure Daily Report
20052020-WORKSTREAM Digital Infrastructure DAILY REPORT –
Document reference
COVID 19 FINAL
Date and time
20 May 2020, 1500 hrs
Produced by/location
COVID-19 Digital Infrastructure
Reports are required by 0600hrs daily by
[email address] for inclusion in daily
Tactical Insights Report with a publication time of 0900hrs.
Note: The audience for this report includes Hon Kris Faafoi, Minister of Government Digital Services.
Blue text is a change from the previous SITREP.
Executive summary
1. Contact tracing work continues as our key focus, in particular the COVID card trial and the Ministry
of Health’s COVID mobile app. We also have begun to focus on our own preparations and support
agencies to transition to business under Alert Level 2.
2. We continue to work with the following critical sectors and agencies: Health, Education, Justice
(Police, Corrections and Justice), Border (Customs, MPI); National Security (including GCSB and
NZSIS); Finance (Treasury and Reserve Bank); FENZ; ACC; MSD; OT; IR; the Ministry of Housing
and Urban Development; and MBIE.
3. The GCDO continues to work with agencies and vendors to address issues that are blocking the
delivery of critical services. Our focus has narrowed and deepened as we have moved from rapid
responses on multiple fronts to significant programmes of work including, for example, contact
tracing. The content of these situation reports has changed to reflect this change in focus.
4. Current communications messages remain unchanged.
5. The next GCDO report will be on Friday 22 May 2020. From next week, we propose moving to one
report per week on a Thursday. This ties into the weekly report from Operations Command Centre
to Ministers.
Key facts and figures (work stream specific metrics)
Pain points reported by agencies
6. The GCDO continues to operate on an “as needed” basis to help agencies and vendors with any
requests relating to critical services and support for staff working from home. The GCDO
received a request from the Ministry of Education regarding bulk printing of QR codes for
multiple businesses and locations in support of the Covid-19 App. This request was passed onto
MBIE’s Business Connect team.
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Current operational priorities
Digital inclusion
8. Nothing to report.
GCDO as system facilitator
9. The GCDO’s regular meeting with CIOs and MBIE will be held tonight. The agenda covers:
• Agency updates on moving to Alert Level 2 and any residual requests from Alert Level 3;
and
• An update on the technology plan as requested by the OCC/Digital Public Service COVID-
19 Response team.
COVID-19 contact tracing
Contact tracing agency support
10. Nothing to report.
The COVID Card
11. Nothing to report. A report on the Nelson trial will be the basis of an update for Ministers later
this week.
Supporting MOH with its contact tracing app
12. Nothing to report. The Government Chief Privacy Officer (GCPO) continues to support the Ministry
of Health (MoH) with privacy advice on its contact tracing app.
13. MoH is publishing standards for contact tracing apps data, and the GCDO is continuing to work
work with the Ministry on an accreditation framework for third-party apps.
Technical guidance for agencies
14. Nothing to report.
Digital identity
15. Nothing to report.
WhatsApp COVID-19 channel
16. Since the announcement of a move to Alert Level 2, the WhatsApp COVID-19 channel has seen
the number of returning and new users fluctuate. The channel experienced the quietest weekend
on record with just over 1,900 users per day compared to the usual 2,500/3,000+ typically seen
over weekends. GCDO, in conjunction with MoH, will be conducting an assessment of the ongoing
value of this channel.
17. More than 50,000 people have used the channel since its launch on 2 April 2020, and more than
900,000 messages have been received from, and sent to, users.
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