23 October 2020
Anthony Jordan
[FYI request #13865 email]
Tēnā koe Anthony
Your Official Information Act request, reference: GOV-007023
Thank you for your email of 25 September 2020, asking for the following information, which we are
responding to under the Official Information Act 1982 (the Act):
1. T
he publication, rather than typed explanation, that Case Managers are required to refer to
when referring Claimants to an ACC Accredited Clinician in order to ensure proper process.
2. The ACC Publication that is accessible to Case Managers which identifies a Case Managers
Obligations when and what to Communicate to a Claimants Doctor(s) or Specialist(s) to ensure
full and transparent information handling/disclosure.
Information provided
The attached documents, downloaded from Promapp, contain the information you requested:
• Seek external clinical advice
• Arrange medical single discipline assessment
• Request clinical records
We have withheld staff names in these documents to protect the privacy of these individuals under
section 9(2)(a) of the Act. In doing so, we have considered the public interest in making the information
available and have determined that it does not outweigh the need to protect the privacy of these
persons.
Who to contact
If you have any questions, you can email me at
[email address].
If you are not happy with this response, you have the right to make a complaint to the Ombudsman.
Information about how to do this is available at
www.ombudsman.parliament.nz or by phoning 0800
802 602.
Nāku iti noa, nā
Sasha Wood
Manager Official Information Act Services
Government Engagement & Support
Document Outline