V.04 COVID 19 Regional Resurgence Planning Auckland CDEM Group 221020.pdf

Auckland Civil Defence Emergency
Management Group

COVID-19 Regional Resurgence Plan 2020

Version .04
13 November 2020

4

Version Control
Document
Date of
Description of changes
Changes made by
Date of
Updated
version approved
review
changes
version details
n/a
13.09.20
Initial draft
Kate Crawford
13.09.20
V.01
V.02
17.09.20
Feedback received from CEG members
Kate Crawford
17.09.20
V.02
V.02
18.09.20
No further feedback incorporated – V.02 submitted
Kate Crawford
18.09.20
V.02
V.03
30.09.20
Feedback from Auckland Regional Leadership Group
Wayne Brown
30.09.20
V.03
V.03
13.11.20
Clarity relating to the intent of the use of this plan for level 2
Esme Coles
13.11.20
V.04
and above.
Approval Control
Draft Versions
Document
Date approved
Name
Agency
Auckland CDEM Group
Signature
version reviewed
position
V.01
13.09.20
Kate Crawford
Auckland Emergency Management
Group Manager
Withheld for public version
V.02
18.09.20
Kate Crawford
Auckland Emergency Management
Group Manager
V.03
30.09.20
Kate Crawford
Auckland Emergency Management
Group Manager
V.04
13.11.20
Kate Crawford
Auckland Emergency Management
Group Manager
Final Approval
Document
Date approved
Name
Agency
Auckland CDEM Group
Signature
version reviewed
position
V.04
Nov 2020
Jim Stabback
Auckland Council
Coordinating Executive
Withheld for public version
Group Chair
V.04
Zoe Griffiths
Public Service Lead for Auckland
Auckland Regional
Region
Leadership Group Chair
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Section 1 - Introduction and response context
Situation
In February 2020, the first case of COVID-19 was confirmed in New Zealand. Since then, New Zealand
has been working towards a national strategy of eliminating the virus. This strategy has seen a range
of unprecedented actions and control measures put in place to minimize the consequences of COVID-
19.
The COVID-19 Public Health Response Act 2020 came into effect on 13 May 2020. This act and the
Health Act 1956 are the primary legislation of the COVID-19 resurgence response. Each enable Orders
to empower an effective response.
The Auckland COVID-19 resurgence response commenced on 12 August 2020 after the detection of a
case of COVID-19 infection in the community. New Zealand had previously been 102 days without a
case  of  community  infection.  During  this  period  cases  of  infection  were  intercepted  at  the  border
through isolation and quarantine arrangements for all arrivals at the border. Isolation and quarantine
arrangements at the border have been stepped up as a part of the resurgence response. The COVID-
19 Public Health Response (Alert Levels 3 and 2) Order 2020 came into effect at 11.59am on 12 August
2020  under  which  the  Auckland  region  was  placed  under  Alert  Level  3  (with  corresponding
restrictions)  and  the  rest  of  New  Zealand  was  placed  under  Alert  Level  2  (with  corresponding
restrictions).
National Agencies and workstreams have developed and implemented their own plans in support of
the  AOG  ‘Stamp  It  Out’  Plan,  with  inter-agency  coordination  and  operationalisation  of  the  plan
occurring  through  the  AOG  Response  Coordination  Centre.  Subsequently,  the  National  Emergency
Management  Agency  (NEMA)  published  the  Regional  Coordination  and  Leadership  COVID-19
Resurgence Plan (Resurgence Plan) August 18, 2020.
The  Resurgence  Plan  is supported by  the “Planning for the provision of CDEM Emergency Welfare
Services for COVID-19 Resurgence” to support Civil Defence Emergency Management (CDEM) Groups
and National and Local Welfare Agencies respond to a resurgence.
Auckland Context
Auckland  faces  unique  challenges  due  to  the  consequences  of  moving  in  and  out  of  Alert  Levels,
exacerbated by:
•  population size of Auckland
•  scale and complexity of the community needs
•  diversity of Auckland’s communities
•  managed isolation and quarantine coordination
•  boundary management with neighbouring CDEM Groups
•  scale and complexity of community testing centres
•  logistical support required to ensure the continuation of food and essential goods and services to
remote geographical areas such as Aotea Great Barrier and Waiheke Island
•  complexity of support required for foreign nationals
•  maritime issues
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•  scale and complexity of implementing public health measures on public transportation, and
•  the management of regularly planned protest events that are increasing in scale.
In addition, the Auckland CDEM Group is managing emerging risks (such as the ongoing water issues),
planning  for  major  events  (AC36  –  36th  America’s  Cup)  and  supporting  their  own  agencies  and
organisations to ensure the delivery of services to the community. Some of the agencies who form the
Auckland CDEM Group are also managing organisational change processes due to the financial impacts
of COVID-19.
The consequences of moving in and out of Alert Levels in Auckland has seen an unprecedented level
of need in the community for food, essential household goods, shelter, and financial support. Social
service and community support organisations (i.e. foodbanks and budgeting services) have reported
their  observations  of  these  impacts  to  the  Ministry  of  Social  Development  (MSD)  and  Auckland
Emergency Management (AEM). These observations include:
•  foodbanks and community providers have reported that the reasons for people accessing their
services are equally those who; were in hardship before Lockdown, need support due to health
reasons, and who have incurred a loss of income or are considering a reduction of income
•  across the Auckland region food is being distributed 200-300% more than in February 2020
•  requests for financial mentoring during the August/September 2020 Alert Levels 3 and 2.5 saw an
increase from the support sort during the initial Alert Levels 4 and 3 earlier in 2020. This has led
to an increase in wait times for financial support, which is approximately 2-3 weeks
•  the  budgeting  services  organisations  and  foodbanks  have  noted  that  they  are  supporting
increasing numbers of people who have never accessed these services before. These new clients
are communicating that they did not know how to access these services and found navigating the
information on the many national websites a challenge
•  there is an increase in families moving into shared accommodation arrangements to save costs
and share the responsibilities of caring for whanau
•  anxiety  is  high  amongst  the  whanau  that  these  services  are  supporting.  The  consequences  of
moving in and out of Alert Levels is creating cycles of trauma and uncertainty. This is reflective of
the psychological impacts observed during and after the Christchurch earthquakes and ongoing
aftershocks.
There  is  a  sense  of  collaboration  between  social  service  agencies  and  community  support
organisations because of their coordinated response to the lockdown in early 2020. This is enabling
agencies and organisations to look forward and think about longer term food security solutions as well
as collaborate responses to community needs in this immediate space.
AEM and MSD are working closing with community providers to ensure the appropriate support is
available for those at need for the longer term and are also focusing on the anticipated needs of the
communities as Christmas approaches.
As at the time this plan was written, the Auckland CDEM Group were still working in an Alert Level 2.5
environment.    Whilst  some  agencies  and  organisations  have  stood  down  their  response  activities,
health agencies, social service agencies, New Zealand Police (NZ Police) and AEM continue to work
closely together and with the communities to ensure their needs are supported, the border measures
and implement are maintained, community testing continues and the COVID-19 All-of-Government
(AoG) objectives are met.
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Plan development
This plan has been developed by AEM and the Coordinating Executive Group (CEG) members on behalf
of the Auckland CDEM Group (the Group).
In addition, the Group has completed joint CDEM and agency specific planning activities and are well
placed to continue to deliver a collaborative multi-agency response to COVID-19. The Group has also
continued to work together to identify and plan for emerging risks in the Auckland region including,
but not limited to, emerging water issues, weather events and AC36 preparations.
This plan will be updated over time in accordance with operational requirements.
Purpose
This plan provides the overarching mechanisms used to coordinate the Auckland region’s response
(level 2 and above) to resurgence of COVID-19. The purpose of this plan is to:
1.  set out the Auckland region’s strategic approach to COVID-19 resurgence in both readiness and
response
2.  clarify the high-level roles and responsibilities across the Auckland CDEM Group and links to the
Auckland Regional Leadership Group and regional and national Civil Defence arrangements
3.  outline  the  intended  coordination  arrangements  required  to  facilitate  a  timely  and  effective
response to any resurgence of COVID-19 either within the Auckland region or elsewhere in the
country
4.  serve as a touchstone for response partner readiness, and for coordinating long term strategies in
the Auckland region.
Intent
The intent of this plan is to  set the scene and give guidance to the Auckland CDEM Group partner
agencies and to ensure the appropriate readiness and response activities and plans are developed in
accordance with the following AoG principles:
1.  continue to pursue an elimination strategy for COVID-19
2.  the core of our response will be personal hygiene, staying home when sick, testing, contact tracing
and isolation
3.  where  this  is  insufficient,  we  will  seek  to  control  COVID-19  with  the  least  intrusive  measures,
including tailored local responses, that give us confidence that we will continue to deliver on our
strategy of elimination
4.  we will seek to avoid going to Alert Levels 3 or 4 if possible, although we will do so if necessary
5.  there will be strong national oversight over any response, regardless of whether the response is
local or national in scale.
Context
This plan describes the strategic intent, execution of tasks, and roles and responsibilities to guide the
region to prepare for and respond to (level 2 and above) further COVID-19 re-emergence events.
This  plan  does  not  include  detailed  operational  direction  or  specific  tasks.  This  level  of  detail  will
continue to be developed in readiness by all members of the Group. The relevant objectives, tasks and
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coordination measures will then be confirmed as part of the Action Planning process in response to
any resurgence of COVID-19 over time, which could occur within the region or outside it.
This plan recognises that recovery efforts from the first outbreak are already underway at all levels of
society.  The  requirements  to  respond  to  a  resurgence  will  likely  have  an  impact  on  staff  and
communities and every effort should therefore be made to balance the demands of response to each
outbreak and recovery from previous outbreaks. This evaluation should occur during the development
of each new Action Plan.
This plan aligns with the following national and regional plans:
1.  National Guide to the Civil Defence Emergency Management (CDEM) Plan 2015
2.  All-of-Government ‘Stamp it Out’ Plan 2020
3.  Ministry of Health’s Aotearoa/New Zealand’s COVID-19 elimination strategy 2020
4.  National  Emergency  Management  Agencies  (NEMA)  Regional  Coordination  and  Leadership
COVID-19 Resurgence Plan Version 1
5.  Planning for the Provision of CDEM Emergency Welfare Services for COVID-19 Resurgence
6.  Auckland Emergency Management Concept of Operations – COVID-19
7.  Auckland Emergency Management Concept of Operations – COVID-19 Resurgence Response.
Scenario
The Alert Levels are determined by the Government and specify the public health and social measures
to  be  taken  in  the  fight  against  COVID-19.  The  measures  may  be  updated  based  on  new  scientific
knowledge about COVID-19, information about the effectiveness of control measures in New Zealand
and overseas, or the application of Alert Levels at different times (e.g. the application may be different
depending on if New Zealand is moving down or up Alert Levels).  Different parts of the country may
be  at  different  Alert  Levels.  Essential  services  including  supermarkets,  health  services,  emergency
services, utilities and goods transport will continue to operate at any level.

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All-of-Government Response Scenarios
There are four high-level resurgence scenarios that support AOG resurgence planning.
Scenario 1
Only  one  or  two  further  cases  are  detected  Managed  within  agencies  standard
amongst close contacts and there is a connection  operating  procedures.  Local  agency
back  to  the  original  source  of  infection  at  the  connectivity  will  be  in  place.    Regional
border.
Coordination not required.
Scenario 2
Managed  within  agencies  standard
operating  procedures.  Local  agency
A single cluster of connected cases in the region  connectivity  will  be  in  place.    Regional
with no evidence of community transmission in  Coordination may be required – this will
the region and no cases in other regions.
be  determined  and  agreed  through  CEG
mechanism.
Scenario 3
Widespread  community  transmission  in  the
region but no confirmed cases detected in other  Regional Coordination will be established.
regions.
Scenario 4
At least one cluster in the region and confirmed  Regional Coordination will be established.
cases in other regions.

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Section 2 - Readiness and Response Coordination
Although COVID-19 is expected to remain a threat for some time to come, it is expected that the level
of  response  activities  required  will  shift  between  periods  of  high  activity  following  outbreaks  and
periods of low activity after outbreaks have been successfully managed.
In periods of low activity, it is intended that this plan be used as a touchstone for improving agency
and organisational readiness, and for improving the region’s overall level of preparedness to respond
to any future outbreaks. Coordination measures for low activity periods will be defined as needed but
could draw on several existing regional groups which typically meet quarterly. These include:
•  Auckland  CDEM  Committee,  Coordinating  Executive  Group:  Provide  governance  and  strategic
direction to the CDEM Group. These groups meet at least four times a year in readiness and, as
required, during response and recovery
•  Operational CEG sub-group: Supports the development of an integrated response framework for
the  CDEM  Group.  Aligns  and  implements  regional  operational  arrangements  and  strengthens
regional relationships
•  Auckland Welfare Coordination Group (AWCG): Led by the Group Welfare Manager (AEM), this
group  includes  regional  welfare  agency  partners.  AWCG  members  work  together  to  facilitate
planning at the regional level in support of the Groups response efforts
•  Lifeline Utilities (LU): Led by the Lifeline Utilities Coordinator (AEM), this group includes lifeline
organisations  such  as  electricity  and  telecommunication  providers,  Watercare  and  Auckland
Transport.  LU members work together to facilitate planning at the regional level in support of the
Groups response efforts.
During periods of high activity, coordination measures will be more clearly defined. High activity could
include instances such as an outbreak in the Auckland region, or heightened risk following an outbreak
elsewhere in New Zealand. High activity would also follow any direct recommendations from health
officials  indicating  risks  to  the  Auckland  region.  In  these  instances,  the  Auckland  CDEM  Group
Controller will likely activate the regional Emergency Coordination Centre (ECC) and initiate measures
as appropriate.
Exact timings and details of these measures will be defined during each activation, but are likely to
include the following arrangements:
•  ARLG  teleconferences:  Led  by  the  ARLG  chairs  and  attended  by  the  Auckland  CDEM  Group
Controller, Group Welfare Manager and AEM Recovery Advisor
•  Operational CEG sub-group teleconference: Led by the Auckland CDEM Group Controller
•  Regional Public Information Management (PIM) teleconference: Led by the Group PIM, primarily
attended by Local EOC PIM, and PIM from other regional partners such as DHBs and RPH
•  Auckland CDEM Committee, Local Boards and Auckland Council teleconferences: attended by the
Auckland CDEM Group Controller and Group Welfare Manager
•  Operational  schedules:  Operational  schedules  to  de-conflict  key  timings  and  engagements
throughout the response
•  AWCG teleconferences: Led by the Group Welfare Manager
•  Lifeline Utilities Group teleconferences: Led by the Lifeline Utilities Coordinator
•  Inter-agency liaison arrangements as required.
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Civil Defence Emergency Management (CDEM) Group
Auckland Civil Defence Emergency Management (CDEM) Group is responsible for the implementation
of Civil Defence Emergency Management in an efficient and effective manner for the Auckland region.
Auckland  CDEM  Group  discharges  its  responsibilities  under  the  act  in  conjunction  with  the  CDEM
Committee and organisations and agencies that include local government, emergency services and
agencies who are all responsible for working in partnership as the CEG. It leads and implements the
Group  Plan  across  the  emergency  management  framework  known  as  the  4Rs;  Risk  Reduction,
Readiness, Response and Recovery.
AEM is responsible for administering the functions and duties of the CDEM Group (CDEM Act 2002
Section 64).
The principles underlying the role of the CDEM Group are to:
1.  promote the sustainable management of hazards
2.  empower communities to achieve acceptable levels of risk
3.  provide for planning and preparation for response to, and recovery from, emergencies
4.  coordinate  programmes  and  activities,  and  encourage  cooperation  and  joint  action  among
agencies across the 4Rs framework and resilience
5.  provide  the  basis  for  the  integration  of  local  with  national  CDEM  policies,  processes  and
operations.
During an emergency, the CDEM Group will work together through AEM to coordinate response and
recovery activities.
CDEM Group composition

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Governance Arrangements
Regional Leadership Groups - Overview
National guidance distributed to CDEM Groups relating to Regional Leadership Groups (RLG’s) outlines
arrangements to support social and economic recovery in each of the 16 CDEM regions. This is a key
part of the national Caring For Communities (C4C) AoG framework.
In community resurgence planning, the RLG role is one of:
•  convening  leadership  and  ensuring  the  existence  of  a  regional  strategy/plan  that  caters  to
different communities
•  connecting  local  government,  iwi,  pasifika,  ethnic  communities  and  key  central  government
personnel
•  supporting the distribution of key messages and aid to community networks (this would wrap
around and support the implementation of the resurgence plan led by CDEM).
Auckland Regional Leadership Group (ARLG)
Purpose
The  ARGL  was  established  to  support  a  more  joined  up  approach  to  support  social  and  economic
recovery in Auckland. The ARLG provides governance to maintain oversight and provide guidance on
the  coordinated  recovery  effort  for  Auckland  and  perform  the  role  assigned  by  the  Regional
Coordination and Leadership: COVID-19 Resurgence Plan in a resurgence of COVID-19.
The ARLG will support the distribution of key messages and aid to community networks. This will wrap
around and support the  implementation of the resurgence  plan developed by  the  Auckland CDEM
Group. The Auckland CDEM Group Controller will lead on operational response, and as a member of
the ARLG, keep the ARLG abreast of issues and call on its leadership for support. The ARLG is available
for the escalation of issues it can assist with that may arise in the CDEM response to a resurgence of
COVID-19 in Auckland (or nationally).
Membership
The following list represents current (at the time of approval) membership of the Auckland Regional
Leadership Group (ARLG):

Co-Chairs

Zoe Griffiths

Ministry of Education / Public Service Lead

Michael Quinn
Head of Auckland Policy Office (APO) / MBIE

Phil Wilson

Auckland Council

Members
Nick Hill

ATEED

Tania Winslade
Auckland Council

Michelle Wilson
Auckland Council

Martin Marassiouce
Te Puni Kokiri

Mark Goldsmith
Ministry of Social Development (MSD)

Ailsa Claire

Auckland DHB (rep)
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Sina Aiolupotea-Aiono  Ministry of Pacific Peoples (MPP)

Glynis Sandland
Oranga Tamariki

Claire Mortimer
Ministry  of  Business,  Innovation  and  Employment
(MBIE)

Don Matheson
Ministry of Health (MoH)

Kate Crawford
Auckland CDEM Group / AEM

The ARLG is supported by the Auckland COVID-19 Coordination and Recovery Group, with a broad
membership across public sector agencies supporting the recovery effort.

Civil Defence Emergency Management Group Committee
For Auckland, the CDEM Committee governs the Auckland CDEM Group. During Alert Levels 3 and 4
the  committee  will  be  convened  as  required.  During  Alert  Levels  1  and  2  the  committee  will  not
convene outside of the quarterly schedule unless there is an urgent matter needing escalation. The
Committee membership is currently:
Chairperson

Cr Sharon Stewart
Deputy Chair

Cr Wayne Walker
Members

Cr Efeso Collins
Cr Tracy Mulholland
Cr John Watson
Ex officio

Mayor
Deputy Mayor
IMSB

Glenn Wilcox
Lead Officer

Kate Crawford

Coordinating Executive Group (CEG)
Overview
Under the CDEM Act1, each CDEM Group is required to establish and maintain a CEG comprising of:
•  Chief  Executives of the  local  authority members of  the  CDEM Group.  In the  case of  Auckland
Council as a unitary authority, the membership is the sole responsibility of the Auckland Council
Chief Executive Officer
•  Chief Executive or senior member of the health and disability services operating in the area
•  senior members of New Zealand Police, Fire and Emergency New Zealand and St John.

1 Civil Defence Emergency Management Act 2002, s 20(1)
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In  addition,  CEGs  can  co-opt  any  other  person  to  allow  strategic  engagement  and  contribution  to
decision-making  where  those  co-opted  individuals,  or  the  entities  they  represent,  have  a  vested
interest in CDEM stewardship at the management level.
The Auckland CEG membership comprises of:
Statutory Members:
•  Auckland Council (Chair)
•  Auckland Health Sector (Health CEG) and St John
•  New Zealand Police
•  Fire & Emergency New Zealand

Co-opted Members:
•  Auckland Emergency Management Group Manager (AEM) (Deputy Chair)
•  Group Recovery Manager (AEM)
•  Group Controller (AEM)
•  Auckland Welfare Coordinating Group (Group Welfare Manager (AEM))
•  Auckland Lifelines Coordinator (AEM)
•  Auckland Transport
•  Ministry of Social Development
•  Harbourmaster
•  New Zealand Defence
•  National Emergency Management Agency
All members are  expected to attend meetings or to send a representative who has the equivalent
decision-making authority.

Coordination Arrangements
COVID-19 Response Arrangements
For the COVID-19 Response, the Auckland Operational CEG sub-group will convene regularly to ensure
regional operational risks, issues and opportunities are managed effectively and to share operational
information and guidance.
The Auckland Operational CEG sub-group response principles are:
•  each partner agency is individually responsible for planning its own continuity arrangements for
continued service delivery
•  all responding CEG partner agencies have the capability to carry out response and recovery tasks
that are the responsibility of their agency
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•  the  CEG  will  have  an  agreed  coordination  arrangement  that  enables  each  agency  to  fulfil  its
function within the integrated regional response
•  the response principles and coordination methodology are developed cooperatively between all
partners
•  Auckland  Emergency  Management,  through  the  Group  Controller  and  Group  Manager,  is
responsible for the coordination of the multi-agency response.
For operational purposes, Chief Executives have delegated their agency representation to their most
appropriate  highest-ranking  operational  leaders  to  enable  the  coordination  of  regional  response
delivery. It is the responsibility of their representatives to ensure that all operation response decisions
and joint planning arrangements are communicated within their organisation and approved by their
Chief Executive.

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Diagram 1: Auckland Regional Coordination, Leadership and Governance Structure

Prime Minister & Cabinet
National
ODESC
(National CE s including NEMA CE &
Director CDEM)
COVID-19 All of Government Response Group:
•  National Response Leadership Group (NRLG)
- Advisory
•  National Response Group (NRG)
National Emergency Management Agency -
National Coordination Centre
Regional
Regional Leadership Group
Auckland CDEM Group
CDEM Group Committee
Auckland Coordinating
Executive Group
Auckland Emergency Management Emergency Coordination Centre
(Group Controller coordinating multi-agency delivery)
OPERATIONAL CEG PARTNERS
Auckland
Health
Health
Fire &
Emergency
New Zealand
Group Controller
Auckland Council
Northern Regional
Health
Auckland Regional
Emergency New
Management –
Police
Health Coordination
St John
Public Health
(AEM)
Zealand
Group Manager
Centre
Service
National
Auckland
Emergency
Group Welfare
Group Recovery
Lifelines
Auckland
Ministry of Social
New Zealand
Harbourmaster
Management
Manager (AEM)
Manager (AEM)
Coordinator
Transport
Development
Defence
Agency
(AEM)

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Mission
To work together in a collaborative and coordinated manner to minimise the impacts and manage the
consequences of COVID-19 resurgence on community health, safety and wellbeing and to ensure:
a)  Effective regional coordination mechanisms, processes and structures are in place with partner
agencies to support:
i.
enforcement and compliance of Alert Level Restrictions
ii.
local government & community outreach
iii.
coordination and communication with essential Businesses & Workplaces
iv.
infrastructure and supply chain requirements.
b)  Welfare and social service agencies have plans to identify and meet community needs where there
are no other means of support
c)  The Auckland CDEM Group response arrangements adhere to Legal & Regulatory Requirements
and operational response outcomes are achieved with the appropriate application of the COVID-
19 Public Health Response Act 2020, Civil Defence Emergency Management Act 2002, and wider
supporting legislation
d)  The flow of information through the CDEM Group and agreed AOG reporting processes, including,
where necessary, other agencies, allows efficient sharing of information and intelligence
e)  AoG  COVID-19  Communications  and  local  implementation  of  Public  Information  Management
requirements  delivers  cohesive  and  joined-up  messaging  across  national  agencies,  and  from
national  to  local  level, supplemented  by  the  public  information  needs specific to  any  localised
response.
Objectives
As part of this response, the COVID-19 AoG Unit has established three high level objectives for COVID-
19 resurgence:
1.  Minimise the number of people infected with and potentially exposed to COVID-19
2.  Minimise the negative health outcomes for those infected with COVID-19
3.  Minimise the economic and social impacts of any control measures.
Current Auckland Regional Response Objectives
The Auckland CDEM Group has established regional response objectives for COVID-19 resurgence:
a)  enable  effective  decision-making  and  governance;  provide  representation  to  and  support  the
operation of governance and decision-making structures as appropriate:
i.
NEMA will represent CDEM on the National Response Leadership Group and the COVID-
19 National Response Group
ii.
CDEM Groups will work with respective Regional Leadership Groups (RLG).
b)  enable effective and coordinated support to the Health System: Support the Ministry of Health,
District  Health  Boards,  Public  Health  Units  and  community  providers  to  achieve  the  health
outcomes associated with national objectives 1 and 2
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c)  establish  effective  regional  coordination  mechanisms:  Group  Controllers  establish  effective
coordination mechanisms, processes and structures with partner agencies to support:
i.
enforcement and compliance of Alert Level Restrictions
ii.
local government and community outreach
iii.
coordination and communication with essential businesses and workplaces
iv.
infrastructure and Supply Chain requirements.
d)  lead, coordinate and deliver emergency welfare services: in partnership with support agencies,
have plans to identify and meet community needs where there are no other means of support
e)  ensure  the  Auckland  CDEM  Group  response  adheres  to  Legal  and  Regulatory  Requirements:
Operational response outcomes are achieved with the appropriate application of the COVID-19
Public  Health  Response  Act  2020,  Civil  Defence  Emergency  Management  Act  2002,  and  wider
supporting legislation
f)  support and contribute to Intelligence processes: Facilitate the flow of information through CDEM
and agreed AOG reporting processes, including, where necessary, supporting other agencies in
the efficient sharing of information
g)  support  AoG  COVID-19  Communications  and  local  implementation  of  Public  Information
Management requirements: Ensuring cohesive and joined-up messaging across national agencies,
and from national to local level, supplemented by the public information needs specific to any
localised response
h)  implement and manage roadblocks, checkpoints and boundary closures:  Operational response
outcomes are achieved with the appropriate application of the COVID-19 Public Health Response
Act 2020, Civil Defence Emergency Management Act 2002, and wider supporting legislation
i)  implement and manage community testing centres: Operational response outcomes are achieved
with the appropriate application of the COVID-19 Public Health Response Act 2020, Civil Defence
Emergency Management Act 2002, and wider supporting legislation
j)  distribute masks when requested by the Ministry of Health, through coordinated and collaborative
distribution methods
k)  continue the coordination of planning and ability to respond to any other emergency or event (i.e.
Drought, AC36).
Detailed information outlining the roles and responsibilities of Auckland CDEM Group agencies against
these objectives is in Section 3 – Regional Roles and Responsibilities.
Readiness and Response Phases
The  use  of  phases  in  this  overarching  regional  plan  provides  an  indicative  pathway  for  response
planning, coordinated delivery of response activities, and de-escalation from response and a return to
ongoing readiness.
To facilitate an efficient transition into and out of response, and align with the AoG Resurgence Plan,
there are four high-level phases to support readiness activities:
Preliminary Phase: Readiness
•  understand current response capabilities and capacities of key regional partner agencies
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•  strengthen relationships and coordination arrangements between the Group, other responding
organisations, community organisations and the community
•  identify  gaps  between  current  COVID-19  recovery  arrangements  and  future  response
requirements
•  review any after-action reviews and learnings collected from previous COVID-19 responses
•  put in place appropriate plans and arrangements to deliver a timely and effective response to
COVID-19 resurgence.
Phase 1: Immediate Response
•  establish appropriate unified coordination structures and facilities as required, with appropriate
public-health mitigation measures in place
•  ensure community impacts are identified, communicated, and addressed leveraging community
capability where appropriate
•  implement  and  maintain  appropriate  communication  flows  to  enable  shared  situational
awareness, coordinated planning and inter-agency support mechanisms
•  work with neighbouring regions to ensure cross border issues are managed, particularly those
related to implications of roadblocks (if relevant)
•  understand the potential impacts of decision-making on recovery initiatives.
Phase 2: Sustained response
•  maintain  response  levels  (escalate  capacity/capability  if  required)  in  line  with  the  required
capacity and capability
•  proactively engage and coordinate with all key partner agencies and communities involved or
required to be involved
•  pro-actively provide guidance and support where the need is most likely or most required.
•  establish and maintain a common operating picture by bringing all key parties together to enable
sharing of information and joint approaches to the response
•  manage and mitigate the impact of the event on recovery programmes.
Phase 3: De-mobilisation
•  transition from a response focus to a recovery focus, ensuring continuity of programs and actions
noting that a transition into a new Business as Usual (BAU) or back into response may be possible
as well
•  maintain coordination of transition activities to ensure continued alignment and awareness of
these in BAU and/or Recovery
•  implement wellbeing initiatives for response staff to enable them to integrate back into BAU or
recovery
•  carry  out  after-action  reviews  and  act  on  potential  improvements,  to  be  ready  for  future
responses.
Endstate
The characteristics of a successful end state of any response to COVID-19 in our region or another part
of New Zealand are:
a)  a coordinated response is delivered in a timely and effective way in accordance with pre-existing
plans, arrangements, and learnings from the Group’s response to the first outbreak
b)  regional  and  local  actions  are  rapidly  implemented  to  control  any  outbreaks  and  minimise  all
health, safety, and wellbeing impacts on the region’s communities
c)  effective and coordinated support to the health system is in place, with District Health Boards,
Public Health Units and community providers supported to achieve health outcomes
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d)  effective  decision  making  and  governance  of  readiness  and  response  requirements  has  been
established between RLG’s, CDEM and regional stakeholders
e)  responders and the community are kept well informed with timely and accurate information to
support decision making, educate and reassure people
f)  sharing  of  information  is  undertaken  in  an enabler,  collaborative  and  collegial manner  to  help
inform decisions and create a regional common operating picture
g)  the  Auckland  CDEM  Group  completes  an  After-Action  Review  (AAR)  process  to  identify  any
opportunities  for  improvement  and  puts  plans  in  place  to  be  better  prepared  for  any  future
resurgence of COVID-19 in the region or elsewhere in New Zealand.
Information Management
Situation Reports (SitReps) and other data collection:
Agency SitReps:
Auckland  CEG  agencies  will  produce  and  share  their  SitReps  with
other each member agency.
Regional Status Updates:
Auckland  Emergency  Management  Regional  Status  Updates  will
contain  all  relevant  regional  information  and  will  be  submitted  to
NEMA as per the agreed reporting cycle.  These updates will provide
an  overview  of  key  response  actions,  objectives,  risks  and
opportunities.
Quantitative Metrics:
Auckland Emergency Management on behalf of the Auckland CDEM
Group will compile and send quantitative metrics to NEMA to inform
national status updates.
Auckland CDEM Group Single Point of Contact (SPoC)
Auckland Emergency Management is the SPoC for the Auckland CDEM Group.  All communications
should be sent to [email address]
NEMA will send correspondence directly to the Auckland Emergency Management Group Manager at
[email address]
ARLG, Auckland CDEM Committee, CEG and Operational CEG sub-group SPoC
A  comprehensive  contact  list  is  held  by  Auckland  Emergency  Management  and  is  available  upon
request.



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Section 3 – Regional Roles and Responsibilities
Overview
The following roles and responsibilities apply to the members of the Auckland CDEM Group and ARLG.
Auckland CDEM Group members have limited, if any, COVID-19 resurgence response obligations in
Alert Level 1 (Prepare) and Alert Level 2 (Reduce). This plan outlines the roles and responsibilities that
apply  to  the  members  of  the  Auckland  CDEM  Group  following  a  national  or  Auckland  specific
implementation of Alert Level 3 (Restrict) or Alert Level 4 (Lockdown).
These roles and responsibilities are not exhaustive and should be exercised in accordance with existing
legislative frameworks, plans, procedures, and processes.
Each agency or organisation is responsible for developing more detailed plans to be able to deliver on
their responsibilities either as the lead or in a supporting capacity. Where lead or support roles have
been identified, this is because the agency or organisation has a statutory role under an Act, a role
defined  within  a  National  Level  Plan  such  as  the  New  Zealand  Influenza  Pandemic  Plan  (NZIPAP),
through national directives or agreement at the national or regional level.

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Roles and Responsibilities by Objectives
The purpose of this section is to provide a consolidated overview of each agency’s lead and support
against the response objectives in section 2 - Readiness and Response Coordination: Current Auckland
Regional Response Objectives.
Response  Objective  A:  Establish  effective  decision-making  and  governance
arrangements.
Problem  Statement:  The  response  to  a  resurgence  of  cases  will  require  effective  and  efficient
governance  across  a range  of  local  and  central  government  agencies,  Iwi,  community  and  other
stakeholders within the affected region.
Response  Concept:  Existing  governance  arrangements  for  emergencies  will  be  strengthened  to
provide a scalable response to an outbreak. This will include traditional response partners but needs
to  be  broadened  to  include  effective  representation  and  engagement  in  particular  with  Iwi
mandated representatives, community groups and businesses.
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans)
AEM
•  Lead regional resurgence planning with agency partners
•  Lead regional coordination efforts by sharing information, hosting
and providing liaisons, and contributing to and when required lead
planning as appropriate
•  Coordinate CEG and Operational CEG sub-group meetings
•  Support response objective by establishing an elected member and
governance advisor role in ECC structure
•  Support and liaise with the Auckland Regional Leadership Group
•  Represent  Auckland  CDEM  Group  at  the  Auckland  Regional
Leadership Group.
New Zealand Police
•  Lead  on  standing  up  and  establishing  Police  District  Incident
Management Team’s to plan and respond to the resurgence
•  Lead  on  embedding  a  Police  liaison  at  Auckland  Emergency
Management
•  Support CEG decision making meetings/conferences
•  Support regional and local inter-agency partnerships and Auckland
Emergency Management, sharing information and establish good
relationships.
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Northern Region Health
•  Lead effective decision-making and governance arrangement for
Coordination Centre
necessary  health  decision  making  including  the  public  health
response and associated testing requirements
•  Support  regional  and  local  level  coordination  efforts  by  sharing
information, providing liaison officers and contributing to planning
as appropriate
•  Support  by  contributing  to  regional  decision-making  forums  as
agreed.
ARPHS
•  Support  regional  and  local  level  coordination  efforts  by  sharing
information, providing liaison officers and contributing to planning
as appropriate
•  Support  by  contributing  to  regional  decision-making  forums  as
agreed
St John Ambulance
•  Lead  prehospital  life  sustaining  service  delivery  in  the  Auckland
District
•  Support  the  national  activation  and  operation  of  the  National
Ambulance  Crisis  Coordination  Centre  (NCCC)  on  request  and  as
resource allows
•  Support - AK GEOC ECC – St John CEG members will attend strategic
CEG meetings and/or provide St John liaison officer where possible.
Auckland Council
•  Support  Auckland  Emergency  Managements  response
coordination efforts by providing staff resources
•  Support response objective by establishing elected member and iwi
engagement liaisons into AEM response structure
•  Support and liaise with the Auckland Regional Leadership Group.
Auckland Transport
•  Support  regional  and  local  level  coordination  efforts  by  sharing
information, providing liaison officers and contributing to planning
as appropriate
•  Support  by  contributing  to  regional  decision-making  forums  as
agreed.
MSD
•  Support  all  Health  led  all-of-Government  planning,  either  in  the
capacity as a social partner or via intersectoral national and local
forums such as those through the Auckland Welfare Coordination
Group.
FENZ
•  Lead on promoting fire safety, including providing guidance on the
safe use of fire as a land management tool
•  Lead on fire prevention, response, and suppression services
•  stabilise or render safe incidents that involve hazardous substances
•  Lead  on  providing  for  the  safety  of  persons  and  property
endangered by incidents involving hazardous substances
•  Lead  on  the  rescue  of  persons  who  are  trapped  as  a  result  of
transport accidents or other incidents
•  Lead on providing urban search and rescue services
•  Support responding to medical emergencies
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•  Support responding to maritime incidents
•  Support  performing  rescues,  including  high  angle  line  rescues,
rescues  from  collapsed  buildings,  rescues  from  confined  spaces,
rescues from unrespirable and explosive atmospheres, swift water
rescues, and animal rescues
•  Support providing assistance at transport accidents (for example,
crash scene cordoning and traffic control)
•  Support  responding  to  severe  weather-related  events,  natural
hazard events, and disasters
•  Support responding to incidents in which a substance other than a
hazardous  substance  presents  a  risk  to  people,  property,  or  the
environment
•  Support promoting safe handling, labelling, signage, storage, and
transportation of hazardous substances
•  Support  responding  to  any  other  situation,  if  FENZ  has  the
capability to assist.
NZDF
•  Support existing decision making and governance arrangements
e.g. CEG participation
•  Support MoH guidance for management of facilities
•  Support to Operations and Coordination Centres with personnel.
ARPHS
•  Act in accordance with Te Tiriti o Waitangi including Maori health
equity.
•  Lead the identification, control, and elimination of any COVID-19
outbreaks/clusters in the Auckland Region.
•  Establish an Emergency Operations Centre and incident
Management Team to manage the coordinated equitable
response.
•  Provide public health expertise to partners and stakeholders
•  Share  appropriate  intelligence  and  information  across  the  CEG
Group.

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Response Objective B: Enable effective and coordinated support to the Health System

Problem  Statement:  A  resurgence  will  result  in  significant  pressure  on  local  health  resources,
including  contact  tracing,  enhanced  surveillance  including  community  testing  and  clinical  care,
requiring multi-agency coordination to support the Health response.
Response Concept: The DHB, public health service, and community providers will be supported to
continue to deliver essential services and surge to provide health services needed for the response
to the outbreak.
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting  distribution  of  key  messages  and  aid  to
community  networks.  (supporting  the  implementation  of
CDEM resurgence plans).
AEM
•  Lead  on  the  provision  of  multi-agency  coordination  within  the
Auckland Region
•  Lead on providing a single shared location where the coordination
of  the  Auckland  Region  COVID-19  Resurgence  response  can  be
carried out (the establishment of an ECC and EOC structure)
•  Lead  on  the  operational  response  coordination  through  the  ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead regional coordination efforts by sharing information, hosting
and providing liaisons, and contributing to and when required lead
planning as appropriate
•  Lead,  coordinate,  and  deliver  emergency  welfare  services  (as
required) in partnership with support agencies and have plans to
identify  and  meet  community  needs  where  there  are  no  other
means of support
•  Coordinate the Auckland Welfare Coordinating Group
•  Support DHBs and PHUs by establishing effective liaison into or out
of the health system
•  Support health system coordination by facilitating conversations
and meetings between Auckland Transport, agency partners and
PHUs / DHBs regarding traffic management for Community Testing
Centres.
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New Zealand Police
•  Lead on proactive reassurance patrols, focused on compliance to
Public  health  orders  or  calls  of  concern  in  that  regard,  including
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Support Health services
Support the effective operation of the Managed Isolation Facilities,
supporting those at the facility, including Health, NZDF and AVSEC.
NRHCC
•  Lead the identification, control, and elimination of any COVID-19
outbreaks in the Region
•  Lead  the  coordination  the  health  sector’s  response  to  COVID-19
and  ensure  the  Director-General  of  Health,  appropriate
Government  Ministers  and  regional/local  response  partners  are
kept informed and updated on existing and emerging issues
•  Lead  regional  testing  efforts  by  establishing  and  maintaining
Community Testing Centres (CTCs)
•  Lead the provision of psychosocial support for the region
•  Lead the health response at the air and maritime borders
•  Lead  the  health  response  in  the  region’s  Managed  Isolation  &
Quarantine Facilities (MIFs)
•  Support the effective operation of the region’s Managed Isolation
Facilities (MIFs).
ARPHS
•  Lead the establishment of a coordinated response for regional
staff and resources
•  Support the identification, control, and elimination of any COVID-
19 outbreaks in the Auckland Region
•  Support the effective operation of the region’s Managed Isolation
Facilities (MIFs).
St John Ambulance
•  Lead  on  providing  a  St  John  Liaison  Officer  where  possible  if
requested
•  Lead  on  providing  Triage  Treatment  and  Transporting  patient
services  to  Auckland/  Northshore/  Waitakere/Middlemore
Hospital  Emergency  Departments  and/or  managed  isolation
and/or quarantine health care facilities as directed by the Auckland
Regional Public Health Service’s Medical Officer of Health and/or
Ministry of Health
•  Support  the  Northern  Regional  Health  Coordination  Centre
(NRHCC) as a HCEG member
•  Support - Auckland Regional Public Health Service(ARPHS) Respond
to air and maritime border ill passengers and transport patients to
Auckland/
Northshore/Waitakere/Middlemore
Hospital
Emergency  Departments  and/or  managed  isolation  and/or
quarantine health care facilities as directed by the Medical Officer
of Health/Ministry of Health
•  Support and Maintain currency of border management response
planning with ARPHS Medical Officers of Health and NRHCC DHBs.
Auckland Council
•  Support DHBs and PHUs by providing contact tracing staff where
available and required.
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Auckland Transport
•  Lead on providing public transport for essential workers at all Alert
Levels.
MSD
•  Support all of government response
FENZ
•  Lead the assessment of fire protection and fire prevention systems
within Mandatory Isolation and Quarantine Facilities
•  Lead on promoting fire safety
•  Lead  on  providing  fire  prevention,  response,  and  suppression
services
•  Lead  on  stabilising  or  rendering  safe  incidents  that  involve
hazardous substances
•  Lead  on  providing  for  the  safety  of  persons  and  property
endangered by incidents involving hazardous substances
•  Support responding to medical emergencies (where we have the
capability and capacity to do so).
NZDF
•  No role.

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Response Objective C: Establishment of effective regional coordination mechanisms

Problem Statement: The response to a significant outbreak will require coordination across local,
regional and national agencies and stakeholders. These will need to be effective even with physically
distancing or other public health interventions restrict how agencies would normally work together
in a response.
Response Concept: Group Controllers establish effective coordination mechanisms, processes and
structures with partner agencies to support:
a.  enforcement and compliance of Alert Level Restrictions,
b.  local government & community outreach,
c.  coordination and communication with essential Businesses & Workplaces,
Agency
Critical Role
•
Auckland Regional
Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting  distribution  of  key  messages  and  aid  to
community  networks.  (supporting  the  implementation  of
CDEM resurgence plans).
AEM
•  Lead  on  the  provision  of  multi-agency  coordination  within  the
Auckland Region
•  Lead on providing a single shared location where the coordination
of  the  Auckland  Region  COVID-19  Resurgence  response  can  be
carried out (the establishment of an ECC and EOC structure)
•  Lead  on  the  operational  response  coordination  through  the  ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Support the coordination of all regional communications for the
agencies  actively  involved  in  this  response  through  the  PIM
function  and  in  alignment  with  the  AOG  communication
workstream
•  Support DHB/PHUs in achieving health outcomes by establishing a
liaison with those partners
•  Support  NZ  Police  in  the  coordination,  establishment  and
operation of roadblocks, checkpoints &  boundary closures  where
required
•  Support  Fast  Moving  Consumer  Goods  operations  particularly
regarding supply chain assurance.
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New Zealand Police
•  Lead  on  establishing  a  Police  liaison  member  in  AEM,  providing
input, co-operation and SOPs
•  Lead  proactive  reassurance  patrols,  focused  on  compliance  to
Public  health  orders  or  calls  of  concern  in  that  regard,  including
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Lead  proactive  reassurance  visits  to  Managed  Isolation
Facilities/Ports
•  Support CEG meetings
•  Support  and  reassurance  with  partner  agencies  in  Managed
Isolation Facilities
•  Support work within the Ports/Maritime space.
NRHCC
•  Lead the coordination of health activity across the northern region
inclusive  of  DHBs,  PHUs,  PHOs,  primary  care  and  other  health
sector partners
•  Support  the  Regional  Isolation  &  Quarantine  Coordination  Cell
(RIQCC)
•  Support other regional coordination functions as agreed.
ARPHS
•  Lead the identification, control, and elimination of any COVID-19
outbreaks/clusters in the Auckland Region
•  Lead the establishment of an Emergency Operations Centre and
incident Management Team to manage the coordinated equitable
response
•  Support the regional response and provide intelligence and
reporting for stakeholders.
St John Ambulance
•  Support the CEG by attending CEG meetings
•  Support AEM by providing a St John Liaison Officer as required.
Auckland Council
•  Support Auckland CDEM Group single shared coordination location
with ICT and corporate property support
•  Support AEM by providing staffing resource where needed.
Auckland Transport
•  Support  NZ  Police  in  the  coordination,  establishment  and
operation of roadblocks, checkpoints &  boundary closures  where
required
•  Support  NRHCC  establish  community  testing  centres  through
traffic management processes
•  Support on the provision of multi-agency coordination within the
Auckland  Region  through  operational  meetings  and  Operational
CEG subgroup meetings.
MSD
•  Support  as  required  all  Health  led  all-of-Government  planning,
either in the capacity as a social partner or via intersectoral forums,
nationally  and  regionally,  such  as  those  through  the  Auckland
Welfare Coordination Group.
FENZ
•  Lead fire prevention, response, and suppression services; and
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•  Lead  on  providing  for  the  safety  of  persons  and  property
endangered by incidents involving hazardous substances
•  Support by providing liaison staff to partner agencies as requested.
•  Support  by  providing  assessment  of  fire  protection  and  fire
prevention  systems  within  Mandatory  Isolation  and  Quarantine
Facilities.
•  Support by promoting fire safety and fire prevention.
NZDF
•  Support MBIE and MoH in the coordination and staffing of facilities
as required and within available capacity.

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Response Objective D: Lead, coordinate and deliver emergency welfare services

Problem Statement: Public health interventions may physically restrict access to a range of
services, while restrictions on businesses and subsequent economic impacts will have financial
impacts on people. These may affect people beyond the immediate geographical area.
Response Concept: For COVID-19 resurgence the enhanced service delivery under the Caring for
our Communities programme will provide the primary mechanism for emergency welfare support.
The majority of emergency welfare issues are likely to be related to food security and MSD will
lead on this issue with CDEM prepared to support Household Goods and Services as a contingency.
Existing Welfare Coordination Groups and C4C RLGs may provide useful mechanisms for
operational coordination and governance.
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Lead on the provision of multi-agency coordination within the
Auckland Region
•  Lead on providing a single shared location where the coordination
of the Auckland Region COVID-19 Resurgence response can be
carried out (the establishment of an ECC and EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead on the establishment and management of an 0800 number
(including email/online access) for the public to contact AEM for
welfare assistance
•  Lead on conducting needs assessments to understand the welfare
needs of Auckland communities
•  Lead on tasking of welfare needs
•  Lead the Auckland Welfare Coordination Group in collaboration
with the National Welfare Coordination Group
•  Lead on engagement with welfare agencies and coordinate
assistance, if required, on behalf of those welfare agencies
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•  Support key welfare and partner agencies by sharing intelligence
and advice
•  Support community groups, especially those directly affected by
the outbreak by:
o  establishing and maintaining a liaison role
o  the provision of advice and information
o  making referrals.
New Zealand Police
•  Lead proactive reassurance patrols, focused on compliance to
Public health orders or calls of concern in that regard, including
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Support inter-agency response by providing a liaison and
contributing to the planning and support as required, including
engaging with partners.
NRHCC
•  Lead the psychosocial aspects of welfare support
•  Support other regional welfare activity as a key participant and
liaison point with affected families.
ARPHS
•  Support the regions response to community and cultural welfare
concerns.
St John Ambulance
•  No role.
Auckland Council
•  Support AEM response by providing staffing resource where
needed.
Auckland Transport
•  Support NZ Police in the coordination, establishment and
operation of roadblocks, checkpoints & boundary closures where
required
•  Support NRHCC establish community testing centres through
traffic management processes
•  Support on the provision of multi-agency coordination within the
Auckland Region through operational meetings and Operational
CEG subgroup meetings.
MSD
•  Lead agency for provision of financial assistance (national and
regional level)
•  Support agency for needs assessment, temporary
accommodation, and psychosocial support.
FENZ
•  Support by providing FENZ liaison staff to partner agencies as
requested.
NZDF
•  No role.

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Response Objective E: Ensure the regional response adheres to Legal & Regulatory
Requirements

Problem Statement: There are a range of legislative instruments that provide complimentary but
potentially overlapping functions and powers.
Response Concept: The COVID-19 Public Health Response Act 2020 provides bespoke legislation
for population wide interventions, while more targeted interventions on individuals or groups can
still be applied under the Public Health Act 1956. The CDEM Act provides broad functions for
coordination and all-hazards emergency management and it is not anticipated that its powers are
required to implement COVID-19 public health interventions. Non COVID-19 Local Emergencies can
still be declared and a declaration to manage the wider consequences of COVID-19 under the
CDEM Act can be made with the approval of the Minister of Civil Defence.
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Lead the identification of, and adherence to, CDEM Act 2002
communicate requirements with partners
•  Execute directives received if under a National Declaration
•  Support legislative, regulatory, and statutory requirements by
establishing legal and risk sub-functions within the ECC to ensure
compliance.
New Zealand Police
•  Lead the maintenance of the public health response order and
legislation through the Police graduated response model
•  Lead proactive reassurance patrols, focused on compliance to
Public health orders or calls of concern in that regard, including
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Support the legal powers as provided by the Minister of Health
and contribute to preventing the spread of COVID-19.
NRHCC
•  Lead the identification of, and adherence to, relevant health
sector legislation and communicate requirements with partners
•  Support adherence to appropriate legal and regulatory standards
as advised.
ARPHS
•  Lead the public health advice and Medical Officer of Health
powers under the Health Act.
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St John Ambulance
•  Support - St John will follow Ministry of Health and ARPHS medical
officer of health statutory directions as part of BAU service
delivery.
Auckland Council
•  Support AEM by embedding legal and risk expertise in the ECC.
Auckland Transport
•  Lead on ensuring that all transport operations, building sites and
public transport adhere to the government requirements at all
Alert Levels.
MSD
•  Lead on MSD’s roles and responsibilities as defined by the CDEM
Act 2002.
FENZ
•  Lead on FENZ’s duties in accordance with legal requirements.
•  Support by providing FENZ liaison staff to partner agencies as
requested.
NZDF
•  Support- follow guidance from MBIE and MoH in maintaining
facility regulatory requirements.

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Response Objective F: Support and contribute to Intelligence processes

Problem Statement: A resurgence requires accurate and timely intelligence from a range of
sources to be shared with respective agencies
Response Concept: Agencies will comply with relevant legislation and information codes while
looking to reduce the reporting and intelligence collection and sharing burden on agencies and
stakeholders as far as possible.
The right information will be collected at the right time by the right agency in order to be analysed
and produce actionable intelligence
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Lead on the provision of multi-agency coordination within the
Auckland Region
•  Lead on providing a single shared location where the coordination
of the Auckland Region COVID-19 Resurgence response can be
carried out (the establishment of an ECC and EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead the process for gathering intelligence and constructing
reports for internal and external response partners to provide
shared situational awareness
•  Lead on collating and distributing a daily high-level report
focusing on the regional impacts of the COVID-19 response of the
Auckland CDEM Group including CEG partners
•  Lead on internal communication with Auckland Council response
stakeholders via a daily operational inward-facing compendium-
style Situation Report
•  Support NCC Intel by providing detailed week-by-week
quantitative welfare metrics
•  Support regional intelligence by utilising liaisons embedded
within the ECC.
New Zealand Police
•  Lead the standing up of a Forward Intelligence Cell (FIC)
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•  Lead on Field Intelligence Officer deployment to support
collections as required.
•  Support the deployment of intelligence staff to assist in collection
and reporting where applicable on behalf of other agencies
•  Support the deployment of intelligence staff to another agency if
circumstances permit
•  Support AEM by supplying information and situation reports to
the ECC.
NRHCC
•  Lead the collection, warehousing, visualisation, and reporting of
response related health information, including information
relating to cases and testing
•  Support the development of integrated Managed Isolation
Facility information systems
•  Support the development of other regional intelligence products
as agreed
•  Support AEM by supplying information and situation reports to
the ECC.
ARPHS
•  Lead the provision of accurate and timely intelligence and
reporting to stakeholders.
St John Ambulance
•  Support AEM by supplying information and situation reports to
the ECC.
Auckland Council
•  Support internal situational awareness by engaging with AEM’s
daily operational Situation Report
•  Support AEM by outlining expected governance reporting
requirements and frequency for the Executive Leadership
Team/Mayor.
Auckland Transport
•  Support AEM by supplying information and situation reports to
the ECC.
MSD
•  Support AEM by supplying information and situation reports to
the ECC.
FENZ
•  Lead the assessment of fire protection and fire prevention
systems within Mandatory Isolation and Quarantine Facilities
•  Lead seasonal Wildfire risk assessments as required
•  Support by providing FENZ liaison staff to partner agencies as
requested
•  Support AEM by supplying information and situation reports to
the ECC.
NZDF
•  Support regional reporting of capacity at facilities to partner
agencies.

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Response Objective G: Support AOG COVID-19 Communications and local
implementation of Public Information Management requirements

Problem Statement: poor communication with the public will severely hamper response activity
Response Concept: Accurate, timely and trusted communication with the public and stakeholders
is essential to an effective response. Messaging will be nationally led by the COVID-19 AOH
Response Group however there is a critical role for regional agencies in amplifying and targeting
consistent messages. It is important that messages are tailored and delivered effectively to
Culturally and Linguistically Diverse Communities.  Recognising that many of our communities,
especially Māori and pacific people, experience inequitable health outcomes and are more
vulnerable to COVID-19 in targeted messaging should be delivered concurrently.
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Lead on the provision of multi-agency coordination within the
Auckland Region
•  Lead on providing a single shared location where the coordination
of the Auckland Region COVID-19 Resurgence response can be
carried out (the establishment of an ECC and EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead the coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream
•  Support AOG Communications by sharing information via AEM
Social Media channels and advise Auckland Council or relevant
information for them to share
•  Support AOG Communications workstream through PIM liaison to
ensure consistent messaging
•  Support overarching Auckland Council Communications Plan (e.g.
closure of facilities)
•  Support NZ Police’s public messaging campaign regarding
roadblocks, checkpoints and boundary closures.
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New Zealand Police
•  Lead on law and order issues (i.e., border closures, serious
breaches of restrictions.
•  Lead on COVID-19 enforcement messaging
•  Support public messaging re compliance in relation to COVID-19
regulations
•  Support official information from the AoG response including
Health priority messaging
•  Support Auckland-specific messaging via Police social and media
channels, including video content, media releases and social
media updates
•  Support AEMs coordination of all regional communications for
the agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
NRHCC
•  Lead public communication of messages related to testing for
COVID-19 in the Northern Region
•  Lead local public messaging about COVID-19 in the Northern
Region, including localised information for specific communities
(e.g. Māori, Pasifika, Asian, MELAA), and specific sectors (e.g.
primary care)
•  Lead local communication with impacted workplaces and
organisations (e.g. schools, workplaces)
•  Support consistent national messaging working with the Ministry
of Health and AOG
•  Support national messaging by MOH and AOG by providing
timely, accurate updates on the local COVID-19 response
•  Support AEMs coordination of all regional communications for
the agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
ARPHS
•  Support the provision of regional Public Health Information and
maintain ‘one source of truth’.
St John Ambulance
•  Support - St John will provide St John PIM contacts in support of
coordinated NRHCC and AK EM PIM communications.
Auckland Council
•  Support AEMs coordination of all regional communications for
the agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream
•  Support AOG Communications by sharing information via
Auckland Councils Social Media channels and advise Auckland
Council on relevant information for them to share
•  Lead Auckland Council Communications Plan (e.g. closure of
facilities)
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•  Support NZ Police’s public messaging campaign regarding
roadblocks, checkpoints, and boundary closures.
Auckland Transport
•  Support AEM PIM with consistent messaging in line with AOG
expectations
•  Support AEM by ensuring AEM and Auckland Council is across all
relevant AT communications.
MSD
•  Support the Health led all-of-Government planning, either in the
capacity as a social partner or via intersectoral forums.
FENZ
•  Support by providing FENZ liaison staff to partner agencies as
requested with the limitation that FENZ PIM is managed centrally
from Wellington FENZ HQ.
•  Support AEMs coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
NZDF
•  Support AEMs coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.

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Response Objective H: Implementation and management of roadblocks, checkpoints
& boundary closures

Problem Statement: depending on the Alert Level status of surrounding CDEM Group areas there
may be a need to implement and manage roadblocks, check points and boundary closures.
Response Concept: Establish effective coordination mechanisms, processes, and structures with
partner agencies to support:
a.  enforcement and compliance of Alert Level Restrictions,
b.  local government & community outreach,
c.  coordination and communication with essential responding agencies and
community support organisations.
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Lead and coordinate discussions between regional agency
partners and neighbouring CDEM groups
•  Support MSD, CEG partners and neighbouring CDEM Groups to
determine impacts of checkpoints on boarder communities
•  Lead on the provision of multi-agency coordination within the
Auckland Region
•  Lead on providing a single shared location where the coordination
of the Auckland Region COVID-19 Resurgence response can be
carried out (the establishment of an ECC and EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead the coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
New Zealand Police
•  Lead the establishment of check points to ensure people are
complying with the essential travel requirement orders.
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•  Support check point establishment for the purpose of supporting
the Ministry of Health to prevent the outbreak and spread of
Covid-19.
NRHCC
•  No role.
ARPHS
•  No role.
St John Ambulance
•  No role: But as an Emergency Service St John will continue to
require support allowing minimal delays through any boundary
controls.
Auckland Council
•  No role.
Auckland Transport
•  Support the Police, and/or other support agency (e.g., NZDF), as
necessary.
MSD
•  No role.
FENZ
•  Support by providing FENZ liaison staff to partner agencies as
requested.
NZDF
•  Provide support to NZ Police for any cordon /checkpoints
requirements.

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Response Objective I: Implementation and management of community testing centres

Problem Statement: The number of community testing centres and community pop-up clinics may
need to increase at short notice in response to new cluster or existing cluster that has increased.
Response Concept: Establish effective coordination mechanisms, processes and structures with
partner agencies to support:
a.  local government & community outreach,
b.  coordination and communication with essential responding agencies, Auckland
Transport, Auckland Council, and community support organisations
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Support implementation and management of CTCs by facilitating
conversations with stakeholders (e.g. ATOC and health partners
to improve traffic management at sites).
•  Support response objective by escalating issues that cannot be
dealt with at a regional level
•  Lead on the provision of multi-agency coordination within the
Auckland Region
•  Lead on providing a single shared location where the coordination
of the Auckland Region COVID-19 Resurgence response can be
carried out (the establishment of an ECC and EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead the coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
New Zealand Police
•  Lead the maintenance of the public health response order and
legislation through the graduated response model.
•  Lead proactive reassurance patrols, focused on compliance to
Public health orders or calls of concern in that regard, including
mass gatherings, congestion at retail and alcohol outlets, etc.
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•  Support CTC sites and teams when required
•  Support Health agencies with traffic management issues at and
around CTCs at and nearby the venues.
NRHCC
•  Lead the need identification, planning, resourcing, and
implementation of community testing centres.
ARPHS
•  See NRHCC.
St John Ambulance
•  No current role: but may have capacity to support NRHCC and
ARPHS Medical Officer targeted activities through the St John
Events team if requested.
Auckland Council
•  Support implementation and management of CTCs by taking part
in conversations with stakeholders
•  Support implementation and management of CTCs through the
provision of facilities or consents as appropriate.
Auckland Transport
•  Support traffic management around the community testing areas
as required/requested
•  Support MoH as requested (e.g., testing centre at Fanshaw St.,
Carpark).
MSD
•  No role.
FENZ
•  Support by providing FENZ liaison staff to partner agencies as
requested.
NZDF
•  No role.

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Response Objective J: Distribution of masks when requested by the Ministry of Health

Problem Statement: there may be a need to distributed large volumes of masks to effect
community groups when outbreaks are identified (i.e. Church groups)
Response Concept: Establish effective coordination mechanisms, processes, and structures with
partner agencies to support:
a.  local government & community outreach,
b.  coordination and communication with essential responding agencies, Auckland
Transport, Auckland Council and community support organisations
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Lead the identification of key local organisations that can
distribute masks to Auckland’s most vulnerable communities with
support from MPP and Te Puni Kōkiri.
New Zealand Police
•  Lead proactive reassurance patrols, focused on compliance to
Public health orders or calls of concern in that regard, including
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Support the lead agency tasked with distribution
•  Support the distribution within vulnerable communities through
key local IMT roles and existing relationships
*Resourcing from police would be dependent on wider
operational demands and situational context.
NRHCC
•  Lead liaison with the Ministry of Health
•  Lead any locally applicable prioritisation
•  Lead distribution to health providers and associated entities
•  Support distribution to the general public, in partnership with
other agencies.
ARPHS
•  See NRHCC.
St John Ambulance
•  No role.
Auckland Council
•  Support AEMs identification of key local organisations that can
distribute masks to Auckland’s most vulnerable communities by
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providing advice via Ngā Mātārae (Māori Outcomes – Strategic
Relationships) Unit.
Auckland Transport
•  No role.
MSD
•  No role.
FENZ
•  No role.
NZDF
•  No role.

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Response Objective K: Ensure continued coordination of planning and ability to
respond to any other emergency or event (i.e. Drought, AC36)

Problem Statement: other emergencies or incidents may occur whilst the global pandemic
continues. Major events such as AC36 will continue regardless of the pandemic response status.
Response Concept: Continue to ongoing collaborative planning efforts with CEG partners and
where possible hold exercises to test plans. Continue to support agencies and organisations
responsible for the major event planning.
Agency
Critical Role
•
Auckland Regional
  Support social and economic recovery in Auckland region
•
Leadership Group (ARLG)
  Support and guide community resurgence planning and response
activity by providing governance at a regional level, including:
o  convening leadership and ensuring a regional
strategy/plan that caters to different communities
o  connecting local government, iwi, Pasifika, ethnic
communities and key central government personnel
o  supporting distribution of key messages and aid to
community networks. (supporting the implementation of
CDEM resurgence plans).
AEM
•  Lead the continued monitoring of hazards and potential risks
(AEM Duty Team)
•  Lead the readiness of the alternative ECC (Elcoat Ave) to ensure
alternate ECC is available for immediate stand up to respond to
concurrent event
•  Lead the implementation of an operations plan to ensure both
COVID-19 ECC/EOC and alternate ECC able to be staffed
appropriately to respond to concurrent events
•  Support national concurrent event contingency planning in
response to the impacts of Auckland’s regional hazards
•  Support lifeline partners with monitoring utilities function to
ensure continued operations
•  Support lifeline partners through communication and intelligence
sharing
•  Support Auckland Council Group and agency partners with
planning outputs where CDEM input required (e.g. Watercare).
New Zealand Police
•  Lead on prioritising of Police resources
•  Lead on ensuring BCP can be maintained.
•  Support Auckland Emergency Management and partner agencies
to respond to other events.
NRHCC
•  Lead the health planning and response component of any other
emergency or event
•  Support other regional planning and response as agreed.
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ARPHS
•  See NRHCC.
St John Ambulance
•  Lead on providing timely intel reports on emerging threats within
St John
•  Support - St John as CEG and HCEG members maintain close links
with AK EM and NRHCC attending Drought workshops and other
emerging threats as BAU.
Auckland Council
•  Support the continued monitoring of hazards and potential risks
(e.g. Watercare, Engineering & Technical Services)
•  Support national concurrent event contingency planning in
response to the impacts of Auckland’s regional hazards
•  Support AEM and agency partners with planning outputs where
Council Group input required (e.g. Watercare).
Auckland Transport
•  Support the responsible agency for any traffic related issues in the
Auckland region.

MSD
•  Support health planning and response component of any other
emergency or event
•  Support other regional planning and response as agreed.
FENZ
•  Lead on promoting fire safety, including providing guidance on
the safe use of fire as a land management tool; and
•  Lead on fire prevention, response, and suppression services; and
•  stabilise or render safe incidents that involve hazardous
substances; and
•  Lead on providing for the safety of persons and property
endangered by incidents involving hazardous substances; and
•  Lead on the rescue of persons who are trapped as a result of
transport accidents or other incidents; and
•  Lead on providing urban search and rescue services.
•  Support responding to medical emergencies
•  Support responding to maritime incidents
•  Support performing rescues, including high angle line rescues,
rescues from collapsed buildings, rescues from confined spaces,
rescues from unrespirable and explosive atmospheres, swift water
rescues, and animal rescues
•  Support providing assistance at transport accidents (for example,
crash scene cordoning and traffic control)
•  Support responding to severe weather-related events, natural
hazard events, and disasters
•  Support responding to incidents in which a substance other than
a hazardous substance presents a risk to people, property, or the
environment
•  Support promoting safe handling, labelling, signage, storage, and
transportation of hazardous substances
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• Support responding to any other situation, if FENZ has the
capability to assist.
NZDF
• Support AK EM and NEMA as per existing regional arrangements.
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Regional roles and responsibilities by Agency
The purpose of this section is to provide an overview of each agency’s lead and support against the
response objectives in section 2 - Readiness and Response Coordination: Current Auckland Regional
Response Objectives.
Auckland Regional Leadership Group (ARLG)
Regional Objectives
Critical Roles
•
Response Objective A: Establish effective decision-
  Support social and economic
making and governance arrangements
recovery in Auckland region
•  Support and guide community
resurgence planning and response
Response Objective B: Enable effective and
activity by providing governance at a
coordinated support to the Health System
regional level, including:
o  convening leadership and
Response Objective C: Establishment of effective
ensuring a regional
regional coordination mechanisms
strategy/plan that caters to
Response Objective D: Lead, coordinate and deliver
different communities
o
emergency welfare services
connecting local
government, iwi, Pasifika,
Response Objective E: Ensure the regional response
ethnic communities and key
adheres to Legal & Regulatory Requirements
central government
personnel
Response Objective F: Support and contribute to
o  supporting distribution of key
regional intelligence processes
messages and aid to
community networks.
Response Objective G: Support AOG COVID-19
(supporting the
Communications and local implementation of Public
implementation of CDEM
Information Management requirements
resurgence plans).

Response Objective H: Implementation and
management of roadblocks, checkpoints & boundary

closures

Response Objective I: Implementation and

management of community testing centers

Response Objective J: Distribution of masks when

requested by the Ministry of Health

Response Objective K: Ensure continued coordination

of planning and ability to respond to any other

emergency or event (i.e. Drought, AC36)

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Auckland Emergency Management
Regional Objectives
Critical Roles
Response Objective A:
•  Lead regional resurgence planning with agency partners
Establish effective decision-
•  Lead  regional  coordination  efforts  by  sharing  information,
making and governance
hosting  and  providing  liaisons,  and  contributing  to  and  when
arrangements
required lead planning as appropriate
•

  Lead  the  coordination  of  CEG  and  Operational  CEG  sub-group
meetings
•  Support response objective by establishing an elected member
and governance advisor role in ECC structure
•  Support and liaise with the Auckland Regional Leadership Group
•  Represent Auckland CDEM Group at the Auckland Regional
Leadership Group.
Response Objective B:
•  Lead on the provision of  multi-agency coordination within the
Enable effective and
Auckland Region
coordinated support to the
•  Lead  on  providing  a  single  shared  location  where  the
Health System
coordination  of  the  Auckland  Region  COVID-19  Resurgence

response  can  be  carried  out  (the  establishment  of  an  ECC  and
EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Lead  regional  coordination  efforts  by  sharing  information,
hosting  and  providing  liaisons,  and  contributing  to  and  when
required lead planning as appropriate
•  Lead,  coordinate,  and  deliver  emergency  welfare  services  (as
required) in partnership with support agencies and have plans to
identify  and  meet  community  needs  where  there  are  no  other
means of support
•  Lead  the  coordination  of  the  Auckland  Welfare  Coordinating
Group (AWCG)
•  Lead and support the process of informing governance – ARLG
and CDEM Committee
•  Support DHBs and PHUs by establishing effective liaison into or
out of the health system
•  Support health system coordination by facilitating
conversations and meetings between Auckland Transport,
agency partners and PHUs / DHBs regarding traffic
management for Community Testing Centres.
Response Objective C:
•  Lead on the provision of  multi-agency coordination within the
Establishment of effective
Auckland Region
regional coordination
•  Lead  on  providing  a  single  shared  location  where  the
mechanisms
coordination  of  the  Auckland  Region  COVID-19  Resurgence
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response  can  be  carried  out  (the  establishment  of  an  ECC  and
EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Support the coordination of all regional communications for the
agencies  actively  involved  in  this  response  through  the  PIM
function  and  in  alignment  with  the  AOG  communication
workstream
•  Support DHB/PHUs in achieving health outcomes by establishing
a liaison with those partners
•  Support  NZ  Police  in  the  coordination,  establishment  and
operation of roadblocks, checkpoints & boundary closures where
required
•  Support Fast Moving Consumer Goods operations particularly
regarding supply chain assurance.
Response Objective D:
•  Lead on the provision of multi-agency coordination within the
Lead, coordinate and
Auckland Region
deliver emergency welfare
•  Lead on providing a single shared location where the
services
coordination of the Auckland Region COVID-19 Resurgence

response can be carried out (the establishment of an ECC and
EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead on the establishment and management of an 0800
number (including email/online access) for the public to contact
AEM for welfare assistance
•  Lead on conducting needs assessments to understand the
welfare needs of Auckland communities
•  Lead on tasking of welfare needs
•  Lead the Auckland Welfare Coordination Group in collaboration
with the National Welfare Coordination Group
•  Lead on engagement with welfare agencies and coordinate
assistance, if required, on behalf of those welfare agencies
•  Support key welfare and partner agencies by sharing
intelligence and advice
•  Support community groups, especially those directly affected by
the outbreak by:
o  establishing and maintaining a liaison role
o  the provision of advice and information
o  making referrals.
Response Objective E:
•  Lead the identification of, and adherence to, CDEM Act 2002
Ensure the regional
communicate requirements with partners
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response adheres to Legal
•  Execute directives received if under a National Declaration
& Regulatory Requirements  •  Support legislative, regulatory, and statutory requirements by

establishing legal and risk sub-functions within the ECC to
ensure compliance.
Response Objective F:
•  Lead on the provision of multi-agency coordination within the
Support and contribute to
Auckland Region
regional intelligence
•  Lead on providing a single shared location where the
processes
coordination of the Auckland Region COVID-19 Resurgence

response can be carried out (the establishment of an ECC and
EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead the process for gathering intelligence and constructing
reports for internal and external response partners to provide
shared situational awareness
•  Lead on collating and distributing a daily high-level report
focusing on the regional impacts of the COVID-19 response of
the Auckland CDEM Group including CEG partners
•  Lead on internal communication with Auckland Council
response stakeholders via a daily operational inward-facing
compendium-style Situation Report
•  Support NCC Intel by providing detailed week-by-week
quantitative welfare metrics
•  Support regional intelligence by utilising liaisons embedded
within the ECC.
Response Objective G:
•  Lead on the provision of multi-agency coordination within the
Support AOG COVID-19
Auckland Region
Communications and local
•  Lead on providing a single shared location where the
implementation of Public
coordination of the Auckland Region COVID-19 Resurgence
Information Management
response can be carried out (the establishment of an ECC and
requirements
EOC structure)
•

  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead the coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream
•  Support AOG Communications by sharing information via AEM
Social Media channels and advise Auckland Council or relevant
information for them to share
•  Support AOG Communications workstream through PIM liaison
to ensure consistent messaging.
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•  Support overarching Auckland Council Communications Plan
(e.g. closure of facilities)
•  Support NZ Police’s public messaging campaign regarding
roadblocks, checkpoints and boundary closures.
Response Objective H:
•  Lead and coordinate discussions between regional agency
Implementation and
partners and neighbouring CDEM groups
management of
•  Support MSD, CEG partners and neighbouring CDEM Groups to
roadblocks, checkpoints &
determine impacts of checkpoints on boarder communities
boundary closures
•  Lead on the provision of multi-agency coordination within the
Auckland Region
•  Lead on providing a single shared location where the
coordination of the Auckland Region COVID-19 Resurgence
response can be carried out (the establishment of an ECC and
EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
Lead the coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
Response Objective I:
•  Support implementation and management of CTCs by
Implementation and
facilitating conversations with stakeholders (e.g. ATOC and
management of community
health partners to improve traffic management at sites).
testing centers
•  Support response objective by escalating issues that cannot be
dealt with at a regional level
•  Lead on the provision of multi-agency coordination within the
Auckland Region
•  Lead on providing a single shared location where the
coordination of the Auckland Region COVID-19 Resurgence
response can be carried out (the establishment of an ECC and
EOC structure)
•  Lead on the operational response coordination through the ECC
and the Incident Management Team
•  Lead the daily Operational CEG incident meetings
•  Lead the CEG meetings
•  Inform governance – ARLG and CDEM Committee
•  Lead the coordination of all regional communications for the
agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
Response Objective J:
•  Lead the identification of key local organisations that can
Distribution of masks when
distribute masks to Auckland’s most vulnerable communities
requested by the Ministry
with support from MPP and Te Puni Kōkiri.
of Health
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Response Objective K:
•  Lead the continued monitoring of hazards and potential risks
Ensure continued
(AEM Duty Team)
coordination of planning
•  Lead the readiness of the alternative ECC (Elcoat Ave) to ensure
and ability to respond to
alternate ECC is available for immediate stand up to respond to
any other emergency or
concurrent event
event
•  Lead the implementation of an operations plan to ensure both
(e.g. Drought, AC36)
COVID-19 ECC/EOC and alternate ECC able to be staffed
appropriately to respond to concurrent events
•  Support national concurrent event contingency planning in
response to the impacts of Auckland’s regional hazards
•  Support lifeline partners with monitoring utilities function to
ensure continued operations
•  Support lifeline partners through communication and
intelligence sharing
•  Support Auckland Council Group and agency partners with
planning outputs where CDEM input required (e.g. Watercare).

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New Zealand Police
Regional Objectives
Critical Roles
Response Objective A:
•  Lead  on  standing  up  and  establishing  Police  District  Incident
Establish effective
Management Team’s to plan and respond to the resurgence
decision-making and
•  Lead  on  embedding  a  Police  liaison  at  Auckland  Emergency
governance
Management
arrangements
•  Support CEG decision making meetings/conferences
•  Support regional and local inter-agency partnerships and
Auckland Emergency Management, sharing information and
establish good relationships.
Response Objective B:
•  Lead on proactive reassurance patrols, focused on compliance to
Enable effective and
Public health orders or calls of concern in that regard, including
coordinated support to
mass gatherings, congestion at retail and alcohol outlets, etc.
the Health System
•  Support Health services
•  Support the effective operation of the Managed Isolation
Facilities, supporting those at the facility, including Health, NZDF
and AVSEC.
Response Objective C:
•  Lead on establishing a Police liaison member in AEM, providing
Establishment of effective
input, co-operation and SOPs
regional coordination
•  Lead proactive reassurance patrols, focused on compliance to
mechanisms
Public health orders or calls of concern in that regard, including
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Lead proactive reassurance visits to Managed Isolation
Facilities/Ports
•  Support CEG meetings
•  Support and reassurance with partner agencies in Managed
Isolation Facilities
•  Support work within the Ports/Maritime space.
Response Objective D:
•  Lead on proactive reassurance patrols, focused on compliance to
Lead, coordinate and
Public health orders or calls of concern in that regard, including
deliver emergency
mass gatherings, congestion at retail and alcohol outlets, etc.
welfare services
•  Support inter-agency response by providing a liaison and
contributing to the planning and support as required, including
engaging with partners to ensure all will be supported.
Response Objective E:
•  Lead on the maintenance of the public health response order and
Ensure the regional
legislation through the Police graduated response model
response adheres to
•  Lead on proactive reassurance patrols, focused on compliance to
Legal & Regulatory
Public health orders or calls of concern in that regard, including
Requirements
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Support the legal powers as provided by the Minister of Health
and contribute to preventing the spread of COVID-19.
Response Objective F:
•  Lead the standing up of a Forward Intelligence Cell (FIC)
Support and contribute to
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56

regional intelligence
•  Lead on Field Intelligence Officer deployment to support
processes
collections as required
•  Support the deployment of intelligence staff to assist in collection
and reporting where applicable on behalf of other agencies
•  Support the deployment of intelligence staff to another agency if
circumstances permit
•  Support AEM by supplying information and situation reports to
the ECC.
Response Objective G:
•  Lead on law and order issues (i.e., border closures, serious
Support AOG COVID-19
breaches of restrictions
Communications and
•  Lead on
local implementation of
COVID-19 enforcement messaging
Public Information
•  Support public messaging re compliance in relation to COVID-19
Management
regulations
requirements
•  Support official information from the AoG response including
Health priority messaging
•  Support Auckland-specific messaging via Police social and media
channels, including video content, media releases and social
media updates
•  Support AEMs coordination of all regional communications for
the agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
Response Objective H:
•  Lead the establishment of check points to ensure people are
Implementation and
complying with the essential travel requirement orders.
management of
•  Support check point establishment for the purpose of supporting
roadblocks, checkpoints
the Ministry of Health to prevent the outbreak and spread of
& boundary closures
Covid-19.
Response Objective I:
•  Lead the maintenance of the public health response order and
Implementation and
legislation through the graduated response model
management of
•  Lead proactive reassurance patrols, focused on compliance to
community testing
Public health orders or calls of concern in that regard, including
centers
mass gatherings, congestion at retail and alcohol outlets, etc.
•  Support CTC sites and teams when required
•  Support health agencies with traffic management issues at and
around CTCs at and nearby the venues.
Response Objective J:
•  Lead on proactive reassurance patrols, focused on compliance to
Distribution of masks
Public health orders or calls of concern in that regard, including
when requested by the
mass gatherings, congestion at retail and alcohol outlets, etc.
Ministry of Health
•  Support the lead agency tasked with distribution
•  Support the distribution within vulnerable communities through
key local IMT roles and existing relationships (resourcing from
police would be dependent on wider operational demands and
situational context).
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Response Objective K:
•  Lead on prioritising of Police resources
Ensure continued
•  Lead on ensuring BCP can be maintained
coordination of planning
•  Support Auckland Emergency Management and partner agencies
and ability to respond to
to respond to other events.
any other emergency or
event (i.e. Drought, AC36)

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Northern Regional Health Coordination Centre
Regional Objectives
Critical Roles
Response Objective A:
•  Lead effective decision-making and governance arrangement for
Establish effective
necessary health decision making including the public health
decision-making and
response and associated testing requirements
governance
•  Support regional and local level coordination efforts by sharing
arrangements
information, providing liaison officers and contributing to
planning as appropriate
•  Support by contributing to regional decision-making forums as
agreed.
Response Objective B:
•  Lead the identification, control, and elimination of any COVID-19
Enable effective and
outbreaks in the Region
coordinated support to
•  Lead the coordination the health sector’s response to COVID-19
the Health System
and ensure the Director-General of Health, appropriate
Government Ministers and regional/local response partners are
kept informed and updated on existing and emerging issues
•  Lead regional testing efforts by establishing and maintaining
Community Testing Centres (CTCs)
•  Lead the provision of psychosocial support for the region.
•  Lead the health response at the air and maritime borders
•  Lead the health response in the region’s Managed Isolation &
Quarantine Facilities (MIFs)
•  Support the effective operation of the region’s Managed Isolation
Facilities (MIFs).
Response Objective C:
•  Lead the coordination of health activity across the northern
Establishment of effective
region inclusive of DHBs, PHUs, PHOs, primary care and other
regional coordination
health sector partners
mechanisms
•  Support the Regional Isolation & Quarantine Coordination Cell
(RIQCC)
•  Support other regional coordination functions as agreed.
Response Objective D:
•  Lead the psychosocial aspects of welfare support
Lead, coordinate and
•  Support other regional welfare activity as a key participant and
deliver emergency
liaison point with affected families.
welfare services
Response Objective E:
•  Lead the identification of, and adherence to, relevant health
Ensure the regional
sector legislation and communicate requirements with partners
response adheres to
•  Support adherence to appropriate legal and regulatory standards
Legal & Regulatory
as advised.
Requirements
Response Objective F:
•  Lead the collection, warehousing, visualisation and reporting of
Support and contribute to
response related health information, including information
regional intelligence
relating to cases and testing
processes
•  Support the development of integrated Managed Isolation
Facility information systems
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•  Support the development of other regional intelligence products
as agreed
•  Support AEM by supplying information and situation reports to
the ECC.
Response Objective G:
•  Lead public communication of messages related to testing for
Support AOG COVID-19
COVID-19 in the Northern Region
Communications and
•  Lead local public messaging about COVID-19 in the Northern
local implementation of
Region, including localised information for specific communities
Public Information
(e.g. Māori, Pasifika, Asian, MELAA), and specific sectors (e.g.
Management
primary care)
requirements
•  Lead local communication with impacted workplaces and
organisations (e.g. schools, workplaces)
•  Support consistent national messaging working with the Ministry
of Health and AOG
•  Support national messaging by MOH and AOG by providing
timely, accurate updates on the local COVID-19 response
•  Support AEMs coordination of all regional communications for
the agencies actively involved in this response through the PIM
function and in alignment with the AOG communication
workstream.
Response Objective H:
•  No role.
Implementation and
management of
roadblocks, checkpoints
& boundary closures
Response Objective I:
•  Lead the need identification, planning, resourcing and
Implementation and
implementation of community testing centres.
management of

community testing
centers
Response Objective J:
•  Lead liaison with the Ministry of Health
Distribution of masks
•  Lead any locally applicable prioritisation
when requested by the
•  Lead distribution to health providers and associated entities
Ministry of Health
•  Support distribution to the general public, in partnership with
other agencies.
Response Objective K:
•  Lead the health planning and response component of any other
Ensure continued
emergency or event
coordination of planning
•  Support other regional planning and response as agreed.
and ability to respond to

any other emergency or
event (i.e. Drought, AC36)

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Auckland Regional Public Health Service
Regional Objectives
Critical Roles
Response Objective A:
•  Support regional and local level coordination efforts by sharing
Establish effective
information, providing liaison officers and contributing to
decision-making and
planning as appropriate
governance
•  Support by contributing to regional decision-making forums as
arrangements
agreed.
Response Objective B:
•  Lead the establishment of a coordinated response for regional
Enable effective and
staff and resources
coordinated support to
•  Support the identification, control, and elimination of any COVID-
the Health System
19 outbreaks in the Auckland Region
•  Support the effective operation of the region’s Managed Isolation
Facilities (MIFs).
Response Objective C:
•  Lead the identification, control, and elimination of any COVID-19
Establishment of effective
outbreaks/clusters in the Auckland Region
regional coordination
•  Establish an Emergency Operations Centre and incident
mechanisms
Management Team to manage the coordinated equitable
response
•  Provide intelligence and reporting for stakeholders.
•  Support the regional response.
Response Objective D:
•  Support the regions response to community and cultural welfare
Lead, coordinate and
concerns.
deliver emergency
welfare services
Response Objective E:
•  Lead the public health advice and Medical Officer of Health
Ensure the regional
powers under the Health Act.
response adheres to
Legal & Regulatory
Requirements
Response Objective F:
•  Lead the provision of accurate and timely intelligence and
Support and contribute to
reporting to stakeholders.
regional intelligence
processes
Response Objective G:
•  Support the provision of regional Public Health Information and
Support AOG COVID-19
maintain ‘one source of truth’.
Communications and
local implementation of
Public Information
Management
requirements
Response Objective H:
•  No role.
Implementation and
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management of
roadblocks, checkpoints
& boundary closures
Response Objective I:
•  See NRHCC.
Implementation and
management of
community testing
centers
Response Objective J:
•  See NRHCC.
Distribution of masks
when requested by the
Ministry of Health
Response Objective K:
•  See NRHCC.
Ensure continued
coordination of planning
and ability to respond to
any other emergency or
event (i.e. Drought, AC36)

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St John Ambulance
Regional Objectives
Critical Roles
Response Objective A:
•  Lead prehospital life sustaining service delivery in the Auckland
Establish effective
District
decision-making and
•  Support the national activation and operation of the National
governance
Ambulance Crisis Coordination Centre (NCCC) on request and as
arrangements
resource allows.
•  Support - AK GEOC ECC – St John CEG members will attend
strategic CEG meetings and/or provide St John liaison officer
where possible.
Response Objective B:
•  Lead on providing a St John Liaison Officer where possible if
Enable effective and
requested
coordinated support to
•  Lead on providing Triage Treatment and Transporting patient
the Health System
services to Auckland/ Northshore/ Waitakere/Middlemore
Hospital Emergency Departments and/or managed isolation
and/or quarantine health care facilities as directed by the
Auckland Regional Public Health Service’s Medical Officer of
Health and/or Ministry of Health
•  St John as a HCEG member will support the Northern Regional
Health Coordination Centre (NRHCC)
•  Support - Auckland Regional Public Health Service(ARPHS)
Respond to air and maritime border ill passengers and transport
patients to Auckland/ Northshore/Waitakere/Middlemore
Hospital Emergency Departments and/or managed isolation
and/or quarantine health care facilities as directed by the Medical
Officer of Health/Ministry of Health
•  Support and Maintain currency of border management response
planning with ARPHS Medical Officers of Health and NRHCC DHBs.
Response Objective C:
•  Support the CEG by attending CEG meetings
Establishment of effective  •  Support AEM by providing a St John Liaison Officer as required.
regional coordination
mechanisms
Response Objective D:
•  No role.
Lead, coordinate and
deliver emergency
welfare services
Response Objective E:
•  Support - St John will follow Ministry of Health and ARPHS
Ensure the regional
medical officer of health statutory directions as part of BAU
response adheres to
service delivery.
Legal & Regulatory
Requirements
Response Objective F:
•  Support AEM by supplying information and situation reports to
Support and contribute to
the ECC.
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regional intelligence
processes
Response Objective G:
•  Support - St John will provide St John PIM contacts in support of
Support AOG COVID-19
coordinated NRHCC and AK EM PIM communications.
Communications and
local implementation of
Public Information
Management
requirements
Response Objective H:
No role: BUT as an Emergency Service St John will continue to require
Implementation and
support allowing minimal delays through any boundary controls.
management of
roadblocks, checkpoints
& boundary closures
Response Objective I:
No current role: but may have capacity to support NRHCC and ARPHS
Implementation and
Medical Officer targeted activities through the St John Events team if
management of
requested.
community testing
centers
Response Objective J:
•  No role.
Distribution of masks
when requested by the
Ministry of Health
Response Objective K:
•  Lead on providing timely intel reports on emerging threats within
Ensure continued
St John
coordination of planning
•  Support - St John as CEG and HCEG members maintain close links
and ability to respond to
with AK EM and NRHCC attending Drought workshops and other
any other emergency or
emerging threats as BAU.
event (i.e. Drought, AC36)

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Auckland Council
Regional Objectives
Critical Roles
Response Objective A:
•  Support Auckland Emergency Managements response
Establish effective
coordination efforts by providing staff resources
decision-making and
•  Support response objective by establishing elected member and
governance
iwi engagement liaisons into AEM response structure
arrangements
•  Support and liaise with the Auckland Regional Leadership Group.
Response Objective B:
•  Support DHBs and PHUs by providing contact tracing staff where
Enable effective and
available and required.
coordinated support to
the Health System
Response Objective C:
•  Support Auckland CDEM Group single shared coordination
Establishment of effective
location with ICT and corporate property support
regional coordination
•  Support AEM by providing staffing resource where needed.
mechanisms
Response Objective D:
•  Support AEM response by providing staffing resource where
Lead, coordinate and
needed.
deliver emergency
welfare services
Response Objective E:
•  Support AEM by embedding legal and risk expertise in the ECC.
Ensure the regional
response adheres to
Legal & Regulatory
Requirements
Response Objective F:
•  Support internal situational awareness by engaging with AEM’s
Support and contribute to
daily operational Situation Report
regional intelligence
•  Support AEM by outlining expected governance reporting
processes
requirements and frequency for the Executive Leadership
Team/Mayor.
Response Objective G:
•  Lead Auckland Council Communications Plan (e.g. closure of
Support AOG COVID-19
facilities)
Communications and
•  Support AEMs coordination of all regional communications for
local implementation of
the agencies actively involved in this response through the PIM
Public Information
function and in alignment with the AOG communication
Management
workstream
requirements
•  Support AOG Communications by sharing information via
Auckland Councils Social Media channels and advise Auckland
Council on relevant information for them to share
•  Support NZ Police’s public messaging campaign regarding
roadblocks, checkpoints and boundary closures.
Response Objective H:
•  No role.
Implementation and
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management of
roadblocks, checkpoints
& boundary closures
Response Objective I:
•  Support implementation and management of CTCs by taking part
Implementation and
in conversations with stakeholders
management of
•  Support implementation and management of CTCs through the
community testing
provision of facilities or consents as appropriate.
centers
Response Objective J:
•  Support AEMs identification of key local organisations that can
Distribution of masks
distribute masks to Auckland’s most vulnerable communities by
when requested by the
providing advice via Ngā Mātārae (Māori Outcomes – Strategic
Ministry of Health
Relationships) Unit.
Response Objective K:
•  Support the continued monitoring of hazards and potential risks
Ensure continued
(e.g. Watercare, Engineering & Technical Services)
coordination of planning
•  Support national concurrent event contingency planning in
and ability to respond to
response to the impacts of Auckland’s regional hazards
any other emergency or
•  Support AEM and agency partners with planning outputs where
event (i.e. Drought, AC36)
Council Group input required (e.g. Watercare).

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Auckland Transport
Regional Objectives
Critical Roles
Response Objective A:
•  Support regional and local level coordination efforts by sharing
Establish effective
information, providing liaison officers and contributing to
decision-making and
planning as appropriate
governance
•  Support by contributing to regional decision-making forums as
arrangements
agreed.
Response Objective B:
•  Lead on providing public transport for essential workers at all
Enable effective and
Alert Levels.
coordinated support to

the Health System
Response Objective C:
•  Support NZ Police in the coordination, establishment and
Establishment of effective
operation of roadblocks, checkpoints & boundary closures where
regional coordination
required
mechanisms
•  Support NRHCC establish community testing centres through
traffic management processes
•  Support on the provision of multi-agency coordination within the
Auckland Region through operational meetings and Operational
CEG subgroup meetings.
Response Objective D:
•  Support NZ Police in the coordination, establishment and
Lead, coordinate and
operation of roadblocks, checkpoints & boundary closures where
deliver emergency
required
welfare services
•  Support NRHCC establish community testing centres through
traffic management processes
•  Support on the provision of multi-agency coordination within the
Auckland Region through operational meetings and Operational
CEG subgroup meetings.
Response Objective E:
•  Lead on ensuring that all transport operations, building sites and
Ensure the regional
public transport adhere to the government requirements at all
response adheres to
Alert Levels.
Legal & Regulatory

Requirements
Response Objective F:
•  Support AEM by supplying information and situation reports to
Support and contribute to
the ECC.
regional intelligence
processes
Response Objective G:
•  Support AEM PIM with consistent messaging in line with AOG
Support AOG COVID-19
expectations
Communications and
•  Support AEM by ensuring AEM and Auckland Council is across all
local implementation of
relevant AT communications.
Public Information
Management
requirements
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Response Objective H:
•  Support the Police, and/or other support agency (e.g., NZDF), as
Implementation and
necessary.
management of
roadblocks, checkpoints
& boundary closures
Response Objective I:
•  Support traffic management around the community testing
Implementation and
areas as required/requested
management of
•  Support MoH as requested (e.g., testing centre at Fanshaw St.,
community testing
Carpark).
centers
Response Objective J:
•  No role.
Distribution of masks
when requested by the
Ministry of Health
Response Objective K:
•  Support the responsible agency for any traffic related issues in
Ensure continued
the Auckland region
coordination of planning
•  Support by working proactively and constructively across our key
and ability to respond to
partner relationships to ensure that a joined-up approach and
any other emergency or
response is taken to other emergency events.
event (i.e. Drought, AC36)

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Ministry of Social Development
Regional Objectives
Critical Roles
Response Objective A:
•  Support all Health led all-of-Government planning, either in the
Establish effective
capacity as a social partner or via intersectoral national and local
decision-making and
forums such as those through the Auckland Welfare Coordination
governance
Group.
arrangements
Response Objective B:
•  Support all of government response.
Enable effective and
coordinated support to
the Health System
Response Objective C:
•  Support as required all Health led all-of-Government planning,
Establishment of effective
either in the capacity as a social partner or via intersectoral
regional coordination
forums, nationally and regionally, such as those through the
mechanisms
Auckland Welfare Coordination Group.
Response Objective D:
•  Lead agency for provision of financial assistance (national and
Lead, coordinate and
regional level)
deliver emergency
•  Support agency for needs assessment, temporary
welfare services
accommodation, and psychosocial support.
Response Objective E:
•  Lead on MSD’s roles and responsibilities as defined by the CDEM
Ensure the regional
Act 2002.
response adheres to
Legal & Regulatory
Requirements
Response Objective F:
•  Support AEM by supplying information and situation reports to
Support and contribute to
the ECC.
regional intelligence
processes
Response Objective G:
•  Support the Health led all-of-Government planning, either in the
Support AOG COVID-19
capacity as a social partner or via intersectoral forums.
Communications and
local implementation of
Public Information
Management
requirements
Response Objective H:
•  No role.
Implementation and
management of
roadblocks, checkpoints
& boundary closures
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Response Objective I:
•  No role.
Implementation and
management of
community testing
centers
Response Objective J:
•  No role.
Distribution of masks
when requested by the
Ministry of Health
Response Objective K:
•  Support health planning and response component of any other
Ensure continued
emergency or event
coordination of planning
•  Support other regional planning and response as agreed.
and ability to respond to
any other emergency or
event (i.e. Drought, AC36)

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Fire & Emergency New Zealand
Regional Objectives
Critical Roles
Response Objective A:
•  Lead on promoting fire safety, including providing guidance on
Establish effective
the safe use of fire as a land management tool; and
decision-making and
•  Lead on fire prevention, response, and suppression services; and
governance
•  stabilise or render safe incidents that involve hazardous
arrangements
substances; and
•  Lead on providing for the safety of persons and property
endangered by incidents involving hazardous substances; and
•  Lead on the rescue of persons who are trapped as a result of
transport accidents or other incidents; and
•  Lead on providing urban search and rescue services
•  Support responding to medical emergencies
•  Support responding to maritime incidents
•  Support performing rescues, including high angle line rescues,
rescues from collapsed buildings, rescues from confined spaces,
rescues from unrespirable and explosive atmospheres, swift water
rescues, and animal rescues
•  Support providing assistance at transport accidents (for example,
crash scene cordoning and traffic control)
•  Support responding to severe weather-related events, natural
hazard events, and disasters
•  Support responding to incidents in which a substance other than
a hazardous substance presents a risk to people, property, or the
environment
•  Support promoting safe handling, labelling, signage, storage, and
transportation of hazardous substances
•  Support responding to any other situation, if FENZ has the
capability to assist.
Response Objective B:
•  Lead the assessment of fire protection and fire prevention
Enable effective and
systems within Mandatory Isolation and Quarantine Facilities.
coordinated support to
•  Lead on promoting fire safety
the Health System
•  Lead on providing fire prevention, response, and suppression
services
•  Lead on stabilising or rendering safe incidents that involve
hazardous substances
•  Lead on providing for the safety of persons and property
endangered by incidents involving hazardous substances
•  Support responding to medical emergencies (where we have the
capability and capacity to do so).
Response Objective C:
•  Lead fire prevention, response, and suppression services; and
Establishment of effective  •  Lead on providing for the safety of persons and property
regional coordination
endangered by incidents involving hazardous substances
mechanisms
•  Support by providing liaison staff to partner agencies as
requested.
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•  Support by providing assessment of fire protection and fire
prevention systems within Mandatory Isolation and Quarantine
Facilities
•  Support by promoting fire safety and fire prevention.
Response Objective D:
•  Support by providing FENZ liaison staff to partner agencies as
Lead, coordinate and
requested.
deliver emergency
welfare services
Response Objective E:
•  Lead on FENZ’s duties in accordance with legal requirements
Ensure the regional
•  Support by providing FENZ liaison staff to partner agencies as
response adheres to
requested.
Legal & Regulatory
Requirements
Response Objective F:
•  Lead the assessment of fire protection and fire prevention
Support and contribute to
systems within Mandatory Isolation and Quarantine Facilities.
regional intelligence
•  Lead seasonal Wildfire risk assessments as required
processes
•  Support by providing FENZ liaison staff to partner agencies as
requested
•  Support AEM by supplying information and situation reports to
the ECC.
Response Objective G:
•  Support by providing FENZ liaison staff to partner agencies as
Support AOG COVID-19
requested with the limitation that FENZ PIM is managed centrally
Communications and
from Wellington FENZ HQ.
local implementation of
Public Information
Management
requirements
Response Objective H:
•  Support by providing FENZ liaison staff to partner agencies as
Implementation and
requested.
management of
roadblocks, checkpoints
& boundary closures
Response Objective I:
•  Support by providing FENZ liaison staff to partner agencies as
Implementation and
requested.
management of
community testing
centers
Response Objective J:
•  No role.
Distribution of masks
when requested by the
Ministry of Health
Response Objective K:
•  Lead on promoting fire safety, including providing guidance on
Ensure continued
the safe use of fire as a land management tool; and
coordination of planning
•  Lead on fire prevention, response, and suppression services; and
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and ability to respond to
•  stabilise or render safe incidents that involve hazardous
any other emergency or
substances; and
event (i.e. Drought, AC36)  •  Lead on providing for the safety of persons and property
endangered by incidents involving hazardous substances; and
•  Lead on the rescue of persons who are trapped as a result of
transport accidents or other incidents; and
•  Lead on providing urban search and rescue services
•  Support responding to medical emergencies
•  Support responding to maritime incidents
•  Support performing rescues, including high angle line rescues,
rescues from collapsed buildings, rescues from confined spaces,
rescues from unrespirable and explosive atmospheres, swift water
rescues, and animal rescues
•  Support providing assistance at transport accidents (for example,
crash scene cordoning and traffic control)
•  Support responding to severe weather-related events, natural
hazard events, and disasters
•  Support responding to incidents in which a substance other than
a hazardous substance presents a risk to people, property, or the
environment
•  Support promoting safe handling, labelling, signage, storage, and
transportation of hazardous substances
•  Support responding to any other situation, if FENZ has the
capability to assist.

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New Zealand Defence
Regional Objectives
Critical Roles
Response Objective A:
•  Support existing decision making and governance arrangements
Establish effective
e.g. CEG participation
decision-making and
•  Support MoH guidance for management of facilities
governance
•  Provide personnel support to Operations and Coordination
arrangements
Centres.
Response Objective B:
•  No role.
Enable effective and
coordinated support to
the Health System
Response Objective C:
•  Support MBIE and MoH in the coordination and staffing of
Establishment of effective
facilities as required and within available capacity.
regional coordination

mechanisms
Response Objective D:
•  No role.
Lead, coordinate and
deliver emergency
welfare services
Response Objective E:
•  Support- follow guidance from MBIE and MoH in maintaining
Ensure the regional
facility regulatory requirements.
response adheres to
Legal & Regulatory
Requirements
Response Objective F:
•  Support regional reporting of capacity at facilities to partner
Support and contribute to
agencies.
regional intelligence
processes
Response Objective G:
•  Support AEMs coordination of all regional communications for
Support AOG COVID-19
the agencies actively involved in this response through the PIM
Communications and
function and in alignment with the AOG communication
local implementation of
workstream.
Public Information
Management
requirements
Response Objective H:
•  Provide support to NZ Police for any cordon /checkpoints
Implementation and
requirements.
management of

roadblocks, checkpoints
& boundary closures
Response Objective I:
•  No role.
Implementation and
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management of
community testing
centers
Response Objective J:
• No role.
Distribution of masks
when requested by the
Ministry of Health
Response Objective K:
• Support AK EM and NEMA as per existing regional arrangements.
Ensure continued
coordination of planning
and ability to respond to
any other emergency or
event (i.e. Drought, AC36)

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Section  4  -  Key Legislative  Frameworks  for  CDEM
and Regional Leadership
There are several key legislative frameworks which provide the framework for how we will respond,
which  are  summarised below. There  is  a wide  range of other legislation  which supports or  enables
other elements of the response. CDEM Groups should ensure they have appropriate legal advice and
guidance available.
CDEM Act 2002 and National CDEM Plan Order 2015
The CDEM Act 2002 and National CDEM Plan Order 2015 provide the legislative basis for CDEM Groups
to coordinate the multi-agency response to an emergency (whether declared or undeclared).
CDEM Act S. 17 (1)(d) provides that it is a function of CDEM Group, and of each member, to respond
to and manage the adverse effects of emergencies in its area.
COVID-19 Public Health Response Act 2020
The COVID-19 Public Health Response Act 2020 creates a comprehensive legal framework to support
the  Government’s  alert  level  system  to  limit  the  spread  of  COVID-19  in  New  Zealand,  and  other
measures necessary respond to COVID-19.
The  COVID-19 Public  Health  Response  Act  2020  is  the  primary  legislation  for  addressing  COVID-19
response and recovery issues. Therefore, we expect that there is less likely to be a need for emergency
powers  under the  Civil Defence Emergency  Management  Act  e.g.  through  a  state  of  emergency  or
transition period.
Section 6 of the CDEM Act provides that the ‘CDEM Act does not limit, is not in substitution for, and
does not affect the functions, duties, or powers of any person under the provisions of any enactment
or any rule of law’.  This means that CDEM Act powers should not be used in substitution for other
legislation,  such  as  the  COVID-19  Public  Health  Response  Act 2020  but may  be  used
to complement other legislation if required (e.g. enabling access to emergency powers to fill any gaps
if no alternative means are available and the legal requirements are met).
A copy of the COVID-19 Public Health Response Act 2020 is available at www.legislation.govt.nz .
The purpose of the COVID-19 Public Health Response Act 2020 (COVID-19 Act) is to support a public
health response to COVID-19 that:
a)  prevents, and limits the risk of, the outbreak or spread of COVID-19 (taking into account
the infectious nature and potential for asymptomatic transmission of COVID-19); and
b)  avoids,  mitigates,  or  remedies  the  actual  or  potential  adverse  effects  of  the  COVID-19
outbreak (whether direct or indirect); and
c)  is coordinated, orderly, and proportionate; and
d)  has enforceable  measures,  in  addition  to  the  relevant  voluntary  measures  and  public
health and other guidance that also support that response.
The  COVID-19  Act  enables  the  Director-General  Health  or  the  Minister  of  Health  to make ‘Section
11’ Orders  which can  require  specific  actions  to  be  taken,  measures  to  be  complied  with,
or restrictions to be put in place to prevent or limit the extent or spread of COVID-19.
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Although 48hrs notice is normally required these orders can be issued urgently where required. These
Orders are the mechanism whereby for example businesses could be required to close or implement
other  restrictions,  members  of  the  public  required  to  quarantine  themselves  at  home,  or  close  or
restrict movement over roads.
Health Orders
It  is  important  that  CDEM  Groups  and  partner  agencies  understand  the  implication  of  any  Health
Orders issued under S.11 of the COVID-2019 Public Health Response Act which will be used to apply
the public health interventions which give effect to an increase in Alert Level.
S.70 Orders may also be issued by Medical Officers of Health to more defined groups of people or
individuals to manage specific public health risks.
Links to all S.11 and S.70 orders are routinely published to the COVID-19 website here: https://COVID-
19.govt.nz/updates-and-resources/legislation-and-key-documents/
Process for emergency declarations at the local level for COVID-19
COVID-19 is a matter that affects all New Zealanders and is being managed nationally.
As noted above, the CDEM Act powers may not be used in substitution for any other legislation. All
legal tests required under the CDEM Act to enable a State of Local emergency to be declared must
be met and, in addition, the CDEM Act requires approval from the Minister of Civil Defence prior to
any state of local emergency or local transition period being declared for COVID-19.
This is because a local declaration for any purpose related to COVID-19 could potentially diminish the
necessary national coordination that will continue to be required at all Alert Levels. The additional
ministerial test will help determine whether declaring a state of local emergency or local transition
period  is  appropriate,  required  and  in  support  of  the national  management  of  COVID-19  and  the
COVID-19 Public Health Response Act 2020. The CDEM Act already provides a similar type provision
where ministerial approval is needed where a local transition period is proposed, and no prior state
of emergency was in place for the emergency.
If the Minister approves a state of local emergency being declared for an area, for a purpose related
to COVID-19, the declaration may then be made by either a person appointed for that purpose by the
CDEM Group for that area or the mayor of a territorial authority.
Check the COVID-19 Public Health Response Act 2020 before using powers under the CDEM Act for
COVID-19 related purposes
Should a state of local emergency for COVID-19 be allowed for any area, before exercising any power
under the CDEM Act in relation to COVID-19, it is important that CDEM Groups first check if the power
is available in the COVID-19 Public Health Response Act 2020.
For example, the COVID-19 Public Health Response Act 2020 provides for the power to close roads
and  public  places  for  the  purpose  of  enforcing  related  measures  contained in  a  section  11  Order
(orders made to provide for COVID-19 alert levels and responding to COVID 19). CDEM Groups should
not use the power in the CDEM Act to close roads and public places if the same road closure could be
done under the COVID-19 Public Health Response Act 2020.
If the Group Controller believes that additional powers available under a local emergency declaration
are required to manage the wider consequences of COVID-19, they should immediately contact the
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Duty REMA who will escalate the issue. NEMA will coordinate the provision of advice to the Minister
of Civil Defence in conjunction with the All of Government COVID-19 Controller and Director CDEM.
It  is  highly  likely  that  the  Group  Controller  will  already  be  in  regular  contact  with  the NEMA  Duty
Team, NEMA NCC and the All-of-Government response and that this will be an ongoing review item.
It should be remembered that the COVID-19 Act contains the necessary legislative tools to manage
the  direct  impact  of  COVID-19  and  that  a  local  declaration  is  not  required  for  movement  control,
closing  businesses  or  other  similar  functions,  unless  powers  are  inadequate  to  manage  the  wider
consequences  of  COVID-19,  or  powers  available  under  the  CDEM  Act  2002  are  required  for  a
concurrent event.
Process for local emergency declarations not related to COVID-19
Section 68 of the CDEM Act allows for a local emergency to be declared for any reason not related to
COVID-19, even in the event there is a state of national emergency for COVID-19 in place. This would,
for example, allow a local emergency to be declared for a flood event. Normally there can’t be two
states  of  emergency  in  place  for  the  same  geographical  area  –  but  there  are  special  legislative
provisions in place in relation to COVID-19.
As with any declaration early and comprehensive liaison with NEMA is beneficial. It is also important
that the declaration is consistent with the requirements in the CDEM Act and on the prescribed form
set out in the Civil Defence Emergency Management Regulations 2003.

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Section 5 - Key Dates
Dates when different Alert Levels came into force
•  COVID-19 Alert Level 2 came into force on Saturday 21 March 2020.
•  COVID-19 Alert Level 3 came into force at 1:30pm Monday 23 March 2020.
•  COVID-19 Alert Level 4 came into force at 11:59pm Wednesday 25 March 2020.
•  COVID-19 Alert Level 3 came into force at 11:59pm Monday 27 April 2020.
•  COVID-19 Alert Level 2 came into force at 11:59pm Wednesday 13 May 2020.
•  COVID-19 Alert Level 1 came into force at 11:59pm Monday 8 June 2020.
•  COVID-19 Alert Level 3 came into force for Auckland region at 12 noon Wednesday 12 August.
•  COVID-19 Alert Level 2 came into force for all regions except Auckland at 12 noon Wednesday 12
August.
•  COVID-19 Alert Level 2 (with extra restrictions) came into force for Auckland region at 11:59pm
Sunday 30 August 2020.
State of National Emergency
A State of National Emergency was declared due to COVID-19. It was in force between 12:21pm on 25
March 2020 and 12:21pm on Wednesday 13 May 2020.
It covered all of New Zealand including the Chatham Islands, Stewart Island and other offshore islands.
The declaration was made by the Minister of Civil Defence Hon Peeni Henare in consultation with the
Prime Minister Rt Hon Jacinda Ardern following advice from the Director of CDEM.
Extensions to state of emergency
Under the Civil Defence Emergency Management Act 2002, a state of emergency expires 7 days after
it’s declared unless it is terminated or extended.
The State of National Emergency was extended at:
•  9:27am on 31 March 2020
•  9:25am on 2 April 2020
•  12:21pm on 8 April 2020
•  12:21pm on 15 April 2020
•  12:21pm on 22 April 2020
•  12:21pm on 29 April 2020
•  12:21pm on 5 May 2020.

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