OIA 2122-0173 Appendix A
Table one: Breakdown of processing times (date created to decision date) for total number of
paper applications received in October 2020
Frequency Average
Median
Maximum Minimum
848
102.27
48
232
3
1982
Table two: Breakdown of processing times (date created to decision date) for paper applications
received in October 2020, by office location
Location
Frequency
Average
Median
Maximum
Minimum
Christchurch
199
117.3
181
227
14
Act
Auckland
339
142.65
197
232
4
Manukau
109
42.36
22
206
5
Wellington
201
51.79
17
222
3
Table three: Breakdown of processing times (date created to decision date) for total number of
online applications received in October 2020
Frequency Average
Median
Maximum Minimum
758
220.73
226
243
9
Information
Table four: Breakdown of processing times (date created to decision date) for online applications
received in October 2020, by office location
Location
Frequency
Average
Median
Maximum
Minimum
Christchurch
448
222.81
224
243
14
Official
Auckland
134
210.72
228
243
9
Wellington
176
223.05
227
240
14
the
Notes on the data:
-
Location is based on processing location.
-
Processing time is measured in working days.
-
Not al applications that have begun being processed have been completed (approved or declined),
therefore the number of started processing is higher than the completed number.
under
-
Processing time for completed applications is from date the application is submitted/created in the
system to when a decision is made (approved or declined).
-
Frequency indicates a count of the applications that have been completed processing (i.e. have
received a decision).
-
Average – Is calculated by adding together all of the week days taken for all applicants from (created
of application for non-digital) and (date submitted for digital) to Decision date, then dividing by the
number of applications.
-
Median – The middle value of week days taken when listing the processing time (from
Released
created/submitted to decision) from the highest to lowest number of days.
-
Maximum – The applicants that took the longest number of week days to process (from
created/submitted to decision).
-
Minimum – The applicants that took the least amount of week days to to process (from
created/submitted to decision).
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