17 February 2022
J. Ampong
[FYI request #17859 email]
Ref: DOIA 2122-1241
Dear J. Ampong,
Thank you for your email of 6 December 2021 requesting under the Official Information Act 1982 (the Act),
the following information:
1. The average time to process a Dependent Child Resident Visa (DCRV) from the start of the
pandemic, 11 March 2020, up until the date this request was lodged, 6 December 2021.
2. The number of DCRV applications lodged per month during the pandemic and their length of
completion broken down into percentiles (with emphasis of the days it took to reach the different
percentiles).
3. The minimum and maximum time that these DCRV applications are processed during the
pandemic. The maximum time can include applications that have not yet been completed ever since
they were lodged from the start of the pandemic.
4. The common reasons (at least 3) why DCRV applications are processed that long. Is it due to
incomplete information or maybe a shortage of manpower?
Our Response
We apologise for the delay in providing this response.
In response to your request for information, regarding your first three questions please find Table 1 and 2
attached in the appendix of this letter.
With regards to your last question, a number of reasons can influence the length of time taken to process
a visa application including applications being incomplete and the time of lodgement and the time
associated with requests for further information.
You have the right to seek an investigation and review by the Ombudsman of this decision. Information
about how to make a complaint is available at www.ombudsman.parliament.nz or freephone 0800 802 602.
If you wish to discuss any aspect of your request or this response, please contact [email address]
Yours sincerely,
Nicola Hogg
General Manager Border and Visa Operations
Immigration New Zealand
Ta ble 1. Closed Applications (Completed): Calendar days taken to process Dependent Child Resident Visa’s
(DCRV) tendered from the start of the pandemic, 11 March 2020, up until 6 December 2021 by month. Broken
down into Averaged Percentiles, Minimum, Maximum, and Average (Mean) number of days to complete.
Number of
Month
50th
75th
90th
99th
Applications
Minimum Maximum
Average
Tendered
Percentile Percentile Percentile Percentile
Tendered
Mar2020
67
230
253
357
543
103
543
243
Apr2020
20
223
300.5
388.5
417
117
417
241
May2020
63
129
206
253
438
58
438
160
Jun2020
84
162
223
282
529
57
529
176
Jul2020
63
144
187
306
511
12
511
164
Aug2020
76
150
208.5
312
399
22
399
173
Sep2020
69
127
172
223
458
38
458
147
Oct2020
77
98
143
222
459
1
459
116
Nov2020
119
83
130
240
414
15
414
115
Dec2020
85
83
140
272
399
15
399
120
Jan2021
88
87.5
119
153
364
20
364
96
Feb2021
90
105
142
195.5
293
8
293
117
Mar2021
107
109
128
159
267
10
286
107
Apr2021
99
92
137
188
267
1
267
111
May2021
106
85
120
177
253
29
267
99
Jun2021
88
117
152
181
231
19
231
119
Jul2021
92
104
120.5
162
189
13
189
101
Aug2021
61
77
105
126
174
38
174
83
Sep2021
71
62
78
98
116
23
116
65
Oct2021
15
68
100
103
105
32
105
69
Nov2021
9
36
38
77
77
15
77
38
Table 2. Open Applications (On Hand): Average age of Dependent Child Resident Visas
(DCRV) tendered from the start of the pandemic, 11 March 2020, up until 6 December 2021
by month. As of 28/01/2022
Number of
Average Age of Applications in
Month Tendered
Applications Tendered
days
Mar2020
6
685
Apr2020
-
-
May2020
-
-
Jun2020
-
-
Jul2020
1
549
Aug2020
3
527
Sep2020
-
-
Oct2020
10
473
Nov2020
11
444
Dec2020
4
409
Jan2021
9
376
Feb2021
11
344
Mar2021
16
320
Apr2021
12
286
May2021
11
257
Jun2021
21
229
Jul2021
27
199
Aug2021
24
172
Sep2021
25
137
Oct2021
40
107
Nov2021
24
81
Dec2021
1
56
