30 June 2022 
 
Shane Gibson 
[FYI request #19552 email]  
 
 
Kia ora Shane 
 
 
Your Official Information Act request, reference: GOV-018563 
Thank you for your email of 1 June 2022, asking for the following information under the Official Information 
Act 1982 (the Act): 
 
I note on your website 
https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.acc.co.nz%2F&da
ta=05%7C01%7Cgovernmentservices%40acc.co.nz%7C7150d64e8e3f45c16d3a08da434fe0c9%7C85
06768fa7d1475b901cfc1c222f496a%7C0%7C0%7C637896307720109671%7CUnknown%7CTWFpb
GZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7
C%7C%7C&sdata=aqpr%2B3slOM28SYw1cJ0RMEbkQesnncdzhhrj2vf8iSc%3D&reserved=
0 you are using Google Tag Manager to record details of visits to your website. 
Can you please provide the following: 
 
1.  The length of time this data is retained for. 
2.  A copy of the Information Management policy that this data retention period is based upon. 
 
The length of time website visit data is kept for  
All government agencies must have a retention and disposal schedules which outlines how long we retain 
data or information for. ACC’s website reporting information is kept until it is administratively no longer 
required for business or reference purposes or for a maximum of 50 months. 
 
The Disposal Authority covers electronic and physical information relating to all aspects of the claims 
process can be found at https://collections.archives.govt.nz/en/web/arena/search#/item/aims-
archive/DA402/da402. As this information is publicly available, we are refusing to provide it again here. This 
decision is made under section 18(d) of the Act. 
 
Information Management Policy 
Please find attached ACC’s Information Management Policy. Please note staff names were considered 
outside the scope of your request. 
 
If you’re concerned about this response, please get in touch 
You can email me at [email address]. You can also contact the Ombudsman via 
[email address] or by phoning 0800 802 602. Information about how to make a complaint 
is available at www.ombudsman.parliament.nz  
 
Ngā mihi 
 
Sara Freitag 
Acting Manager Official Information Act Services 
Government Engagement & Support 
 
GOV-018563   Page 1 of 1 

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