From:
Jonathan Levell (AT)
To:
Anita Marsh; Philip Lim (AT); Daniel Smith (AT)
Cc:
Mervyn Chetty
Subject:
RE: White Lady, Commerce Street, Auckland CBD
Date:
Monday, 14 March 2022 4:27:23 pm
Attachments:
S 7(2)(a) Privacy
Hi Anita
I appreciate S 7(2)(a) Privacyposition but as I mentioned in the meeting it doesn’t matter where the
White Lady is there will be objections. AT feels that we have been more than fair with the White
Lady as regards to trying to accommodate it. We consulted widely on the last move and we hand
delivered the notices so that we were certain all the stakeholders knew about it.
I have nevertheless investigated the two options.
1.
Outside Barfoot and Thompson this is a permanent bus stop which serve the 755 and
762 bus route. This runs to midnight and AT has no current plans to change this route. As
the White Lady requires a space from 6.30pm this would not be suitable.
2.
Outside Kiwi Bank. This stop will be used until at least November 2022 by the NX1 service
while Lower Albert Street Bus interchange is being completed. After that the plan is to use
it for the eastern Tamaki service which I am told runs beyond midnight. I believe that this
location has been considered before and objections were raised for very similar reasons
that the building opposite raised. The ability for buses and other vehicles to turn would
be a limit as to how far the White Lady could be moved towards the junction with
Customs Street. This would push it to back towards other businesses raising the same
issues.
So in conclusion there really are no alternative options on Commerce Street. We have previously
considered Gaunt St but the White lady considered it unsuitable and I have no doubts that the
apartment building opposite would object.
Kind regards Jonathan
Jonathan Levell
Description: Email-Signature
Parking Design Team Leader
Level 2,
20 Viaduct Harbour Avenue
Auckland Central, Auckland, 1010
From: Anita Marsh <[email address]>
Sent: Monday, 14 March 2022 7:28 a.m.
To: Philip Lim (AT) <[email address]>; Jonathan Levell (AT) <[email address]>;
Daniel Smith (AT) <[email address]>
Cc: Mervyn Chetty <[email address]>
Subject: FW: White Lady, Commerce Street, Auckland CBD
Good morning,
Sending this through FYI – just wondering was there any consideration to outside the Kiwibank
premises, or was that not suitable as well?
Inspectors will be monitoring the area (late nights, early hours of the morning).
Regards
Anita
From: S 7(2)(a) Privacy
Sent: Friday, 11 March 2022 7:19 pm
To: S 7(2)(a) Privacy
Anita Marsh
<[email address]>
Cc: Tristan Monasterio <[email address]>
Subject: Re: White Lady, Commerce Street, Auckland CBD
Hi Anita,
I appreciate your attempt to solve the problem; however; what is happening is completely unfair for
us. As you already know; our business is substantially impacted by this issue in addition to the
pandemic’s huge impact on our business.
As you know, we pay rents & taxes & other payments, so having another problem like this will
increase the strain on us.
In addition to that; we have five more shops in the city center to take care of, it’s inconvenient for both
of us to keep taking pictures and send it to you and wait for your reply etc. ..
I suggest that TWL park in front of the “ Barfoot and Thompson” while it's closed; as they close early.
Another suggestion would be to park in front of the “Kiwi bank” and the post office as they close early
as well. “Kiwi Bank” is at the same side of where they park.
The concerned authorities should have taken into consideration the impact on the neighboring shops
before giving licenses to the "TWL" to stop in S 7(2)(a) Privacyshop. I hope you take an action within days
not weeks to alleviate the financial , mental & physical burden we are experiencing as a result of a
decision to allow The White Lady to park in its current location.
Looking forward to hear from you.
Kind regards,
S 7(2)(a) Privacy
On Friday, 11 March 2022, 10:42:56 am NZDT, Anita Marsh <[email address]>
wrote:
Good morning,
Thank you for your email.
We will be monitoring the area over the next few weeks as we need to gather our own evidence or
findings
and see if there is a solution that works for all parties. We had hoped that a previous solution had
worked where TWL parked further down in the parking bay
however there is another business that has been impacted with that move, so we are looking at other
possible scenarios.
Happy for you or your client to continue to send through pictures of what is occurring from their
perspective.
I’ll endeavour to keep parties updated.
Regards
Anita
From: S 7(2)(a) Privacy
Sent: Thursday, 10 March 2022 7:17 pm
To: S 7(2)(a) Privacy
Anita Marsh <[email address]>
Cc: Tristan Monasterio <[email address]>
Subject: Re: White Lady, Commerce Street, Auckland CBD
Hi Anita and S 7(2)(a) Privacy
The White Lady from last week was parked S 7(2)(a) Privacy their premises. The visibility of my clients
shop is blocked by the White Lady.
Please confirm what steps Council and AT are taking to mitigate the problem
Kind regards
S 7(2)(a) Privacy
On Tuesday, 25 January 2022, 01:08:36 pm NZDT, Anita Marsh
<[email address]> wrote:
Hi there,
Following your email that you sent on Friday and I received yesterday morning I spoke with TWL
operator and sent him your photographs.
They agreed that they would move down further in the parking bay so that the issues with TWL and
their till area being directly in front of S 7(2)(a) Privacy
should not be a problem. Last night (Monday night) was the first time where they moved further down
in the parking bay.
Regards
Anita
From: S 7(2)(a) Privacy
Sent: Tuesday, 25 January 2022 1:02 pm
To: Anita Marsh <[email address]>
Cc: S 7(2)(a) Privacy
Tristan Monasterio
<[email address]>
Subject: Re: White Lady, Commerce Street, Auckland CBD
Hi Anita
Thank you for your email. S 7(2)(a) Privacy, S 7(2)(c)(i) Information Supplied in Confidence has advised that The White Lady on
both Saturday and Sunday evenings had not moved position at all and was parked S 7(2)(a) Privacy, S 7(2)(c)(i) Informa
their premises. Please confirm what steps Council and AT are taking to mitigate the problem.
Kind regards
S 7(2)(a) Privacy
Sent from my iPhone
On 25/01/2022, at 7:47 AM, Anita Marsh <[email address]>
wrote:
Good morning,
Hoping things were better last night as I’m advised that TWL food truck moved down
further in the parking bay
so that they were not in front of the S 7(2)(a) Privacydoor way.
The operators are aware that they need to move further down in the parking bay so
hoping it will work out for both businesses.
Regards
Anita
From: S 7(2)(a) Privacy
Sent: Monday, 24 January 2022 8:55 am
To: Anita Marsh <[email address]>
Cc: S 7(2)(a) Privacy
Tristan Monasterio
<[email address]>; Rick Bidgood (AT)
<[email address]>
Subject: Re: White Lady, Commerce Street, Auckland CBD
Yes please- my client is desperate for a solution from AT / Council so as to eliminate
the burden AT/Council has caused my client by allowing the White Lady to park in the
current location.
Regards
Michael
Sent from my iPhone
On 24/01/2022, at 8:30 AM, Anita Marsh
<[email address]> wrote:
Good morning S 7(2)(a) Privacy
Thank you for your email.
Are you happy for me to share the photos you have provided with the
operators of the White Lady food caravan?
If you are then I will go back to them and discuss.
Regards
Anita
From: S 7(2)(a) Privacy
Sent: Friday, 21 January 2022 5:07 pm
To: Anita Marsh <[email address]>
Cc: S 7(2)(a) Privacy
Tristan Monasterio
<[email address]>; Rick Bidgood (AT)
<[email address]>
Subject: White Lady, Commerce Street, Auckland CBD
Importance: High
Dear Anita
Thank you for taking the time with your colleague Tristan to meet with me
on Tuesday morning to discuss the severe impact the operation of The
White Lady food caravan is having on my client who owns and runs S 7(2)(a
on Commerce St.
As discussed and agreed with you, please see below numerous photos
provided by the business showing the entrance being blocked by
customers of The White Lady as they wait for their food to be prepared.
My client is experiencing:
1. His customers being blocked from entering his premises. This is only
a problem when the White Lady is open for business. When asked to
move away from his entrance the White Lady customers are frequently
abusive and threatening. Often they are intoxicated and can create a
threatening environment for my clients staff and customers. My client has
numerous times spoken with the owner of The White Lady business
about this but although relations with the business owner are amicable,
nothing has improved. My client should not be left to suffer mentally,
financially and physically as result of a third party making a decision to
allow The White Lady to park in its current location. These problems are
being caused as a direct result of the White Lady parking S 7(2)(a) Privacy
my clients business entrance. My clients business S 7(2)(a) Privacy in the
weekends whereas so many other businesses on Commerce St are not.
The problem could be so easily resolved if the White Lady was moved
even 5-10 metres down Commerce Street. That way the problems
outlined here disappear.
2. The cooking fumes from the White Lady extract end up entering my
clients premises.
3. My client is constantly having to clean up vomit and food waste from
his entrance way deposited by The White Lady customers.
4. The visibility of my clients shop is blocked by the White Lady.
The positioning of the White Lady directly in front of S 7(2)(a) Privacy
has resulted in major adverse effects on my clients business and
resulted in a loss of turnover, threats to staff and costs to manage the
problem.
The Council/AT has permitted The White Lady to park where it is, and
that decision is severely negatively impacting a long established existing
business. This is not fair and not something I believe the Council or AT
should be supporting.
My client is co-operative and has suggested that if The White Lady were
to simply move the caravan down Commerce St by a matter for 5-10
metres the problem could be manageable.
I await your response as to how the situation will be rectified so that my
client no longer experiences these severe adverse effects and his
customers and staff can return to using the premises safely and free of
intimidation and threats.
Regards
S 7(2)(a) Privacy
________________________________
S 7(2)(a) Privacy
S 7(2)(a) Privacy
Sent from my iPhone
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