This is an HTML version of an attachment to the Official Information request 'Incident report - Keith Spry Pool'.


Incident and 
Investigation Report
General Incident Information
ID No:
1299304
Incident Date:
12 Sep 2022
Title of 
Discussion of an incident
Incident:
Event Type:
Incident
Site:
PSR Pools:Keith Spry
Incident
Environment
Location:
Unassigned
Category:
Reporting 
WRAC Programmes 10676
Main
Unassigned
Line:
Contractor:
Details of the Incident
Details of 
Friend of father who was involved with an incident earlier in the afternoon wanted to talk to me about the 
Incident:
incident witnessed, behaviour of staff etc.
Main complaint was SwimWell staff didn't try to help a child in distress and was told "not my job" . Being a 
water safety swim school where children are taught to call for help this was totally unacceptable. friend was 
very upset about the whole incident.
Immediate 
I let the friend keep talking to me and said we would take this incident very seriously and I would make sure 
action 
my management team knew what had happened and there would be serious meetings taking place.
undertaken:
Let the instructor know this was serious and would be taken seriously and they would be having a meeting 
with management team.
Personal 
Friend of family who was 
Hazard Source:
Key Person 
Other People 
confrontation
Public
involved with a previous 
Involved:
Involved:
incident
Consequence Assessment
1. First aid injury/ debrief
Actual Safety 
Consequence 
Consequence:
description:
Risk
Potential 
1. Minor (An event
Likelihood of  
2. Unlikely (Event could
1. Low
Rating:
Consequence:
that requires a
reoccuring:
occur in the next one to
worker and/or other
five years)
person to seek first
aid and/or debrief)

Security
Environment
Sub Category:
Damage to the natural environment
Sub Category:
Abatement 
No
External 
Notice Issued:
Regulation:
Issued Date:
Internal Policy:
Description of 
Impact:
External Agency  
Notified:
Complainant 
Details:
Notification 
Date:
Vehicle
Sub Category:
Describe 
Vehicles/Public 
Involved:
Page 1 of 4
Report generated :Friday, 16 September, 2022 17:08:35



Incident and 
Investigation Report
Injury Details
Injured Person
Injury Type
Part of Body
Severity
Treatment
Investigation Details
Investigator:
Date Completed:
Background/ 
Introduction:
Events leading 
up to the 
incident:
Full Incident 
Description:
Post Incident 
Response:
Investigation 
Findings:
Key Learnings:
Other 
Observations:
Summary of 
Recommendations:
Date Closed:
Signature:
Page 2 of 4
Report generated :Friday, 16 September, 2022 17:08:35



Incident and 
Investigation Report
Causation Analysis
Category
Factor
Description
Corrective Action Details
Action Title
Description
Date Due
Person responsible
Date Closed
Page 3 of 4
Report generated :Friday, 16 September, 2022 17:08:35



Incident and 
Investigation Report
Photos attached
Caption
Attached Photos
Page 4 of 4
Report generated :Friday, 16 September, 2022 17:08:35