This is an HTML version of an attachment to the Official Information request 'Incident report - Keith Spry Pool'.


Incident and 
Investigation Report
General Incident Information
ID No:
1299253
Incident Date:
12 Sep 2022
Title of 
3 yr old stuck in ramp - part 2
Incident:
Event Type:
Near Miss
Site:
PSR Pools:Keith Spry
Incident
Injury Illness
Location:
Teaching Pool
Category:
Reporting 
Keith Spry Operations 10689
Main
Unassigned
Line:
Contractor:
Details of the Incident
Details of 
Parent came to me (LG) very upset. She had witnessed another child asking for help. She was venting to me 
Incident:
(LG) about how the interaction between herself and other instructors (Swimwell). Saying that when she went 
over to ask for help the instructors didn't help. Asking for help to grab a child, then asked for a pole as she 
was told it (wasn't their job) and turned their backs on her. Father of the child ended up getting in the water. 
Both her and the father were extremely upset as the child has previous anxiety around water. They were 
wanting to know what we where going to do about this so it doesn't happen again. I encouraged them to 
write and lay a complaint about what happened. She also wanted to have a chat with Supervisor, so I handed 
her over to Supervisor to take over.
Immediate 
After talking with the parents went and talked Supervisor
action 
undertaken:
Near, on, or in 
Parent bystander/family 
Hazard Source:
Key Person 
Other People 
water
Public
friend of child involved
Involved:
Involved:
Consequence Assessment
Actual Safety 
Consequence 
Consequence:
description:
Risk 
Potential 
Likelihood of  
Rating:
Consequence:
reoccuring:
Security
Environment
Sub Category:
Sub Category:
Abatement 
No
External 
Notice Issued:
Regulation:
Issued Date:
Internal Policy:
Description of 
Impact:
External Agency  
Notified:
Complainant 
Details:
Notification 
Date:
Vehicle
Sub Category:
Describe 
Vehicles/Public 
Involved:
Page 1 of 4
Report generated :Friday, 16 September, 2022 17:16:40



Incident and 
Investigation Report
Injury Details
Injured Person
Injury Type
Part of Body
Severity
Treatment
Investigation Details
Investigator:
Date Completed:
Background/ 
Introduction:
Events leading 
up to the 
incident:
Full Incident 
Description:
Post Incident 
Response:
Investigation 
Findings:
Key Learnings:
Other 
Observations:
Summary of 
Recommendations:
Date Closed:
Signature:
Page 2 of 4
Report generated :Friday, 16 September, 2022 17:16:40



Incident and 
Investigation Report
Causation Analysis
Category
Factor
Description
Corrective Action Details
Action Title
Description
Date Due
Person responsible
Date Closed
Page 3 of 4
Report generated :Friday, 16 September, 2022 17:16:40



Incident and 
Investigation Report
Photos attached
Caption
Attached Photos
Page 4 of 4
Report generated :Friday, 16 September, 2022 17:16:40