8 November 2022
45 Pipitea Street, Wel ington 6011
Phone +64 4 495 7200
dia.govt.nz
J P via FYI
fyi-request-20821-
[email address]
Tēnā koe J P
Official Information Act request 2223-0296 - Request for citizenship processing timeframes
Thank you for your Official Information Act (Act) request received by the Department of Internal
Affairs (Department) on 10 October 2022.
You requested –
Could I please have the below information citizenship application received in March
2022?
1. Total applications received in March 22
2. Application received in March 22 and stil assigned to a case officer
3. Application received in March 22 and stil no case office assigned
4. Application received in March 22 and approved by an automated check process
5. Application received in March 22 and failed by automatic check. Also, subdivide
data into the reason why applications failed.
6. Queue number of applications received in March 2022.
7. Tentative time frame to be allocated to a case officer
In response to parts one to six of your request, please refer to Appendix A, attached.
Appendix A provides you with a breakdown of the fol owing information:
• Table one: Overall citizenship by qrant applications received during the period 1 March
2022 to 31 March 2022, broken down by final status
• Table two: Citizenship by grant applications received during the period 1 March 2022 to
31 March 2022, broken down by bucket
In response to part seven of your request, I can advise that the current citizenship processing
timeframes are the most accurate indicator of when an application will be allocated to a Life
and Identity Services Officer for processing. You can find this information here: Citizenship
timeframes | New Zealand Government (www.govt.nz).
As this information may be of interest to other members of the public, the Department has
decided to proactively release a copy of this response on the DIA website. Al requestor data,
including your name and contact details, will be removed prior to release. The released
response will be made available here: https://www.dia.govt.nz/Official-Information-Act-
Requests-2.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available at www.ombudsman.parliament.nz or
freephone 0800 802 602.
Ngā mihi
Julia Taylor
Manager Operational Policy and Official Correspondence
Service Delivery and Operations
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