Student Portal
Design Sprint
February 2020

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Overview
Contents
Executive Summary
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In this sprint, we invited a diverse, cross-
functional team of Victoria University of 
Background
5
Wel ington stakeholders, including 
Defining the problem
7
students, to rapidly design a student portal.
Co-designing concepts
10
Creating and testing prototypes
12
Together we designed, prototyped and 
User testing Insights
18
tested solutions aimed at delivering accurate 
and timely information to students while 
Next steps
25
providing a better experience for al .
With support, we wil  launch these 
prototypes into dedicated workstreams.

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Recommendations
We recommend the below solutions be implemented to address current pain points:
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Research with more students (with iterated prototypes at correct times and demographics)
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Pilot of student portal (web/app)
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Environmental scan (internal and external), including review and consolidation of current projects
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Identify strategic priority
Conduct student surveys
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Feasibility analysis of prototype components
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Secure on-going development and support
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Identify and col ate critical student information
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Commitment to deliver MVP in 2020
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Review teaching tools utilisation (e.g. Blackboard)
Create feedback and analytic loop
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Establish a reference group

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