20 March 2023
Anthony Jordan
[FYI request #21933 email]
Kia ora Anthony
Your Official Information Act request, reference: GOV-023602
Thank you for your email of 28 February 2023, asking for the following information under the Official
Information Act 1982:
1.
Process the ACC uses to assess potential staff suitable for the position they are intending to fill
2.
Process the ACC uses to follow through overseeing qaulity to ensure staff are fulfilling thier
obligations
3.
Process the ACC uses to correct Staff where they are lacking Qaulity and Ability in their employed
Position
Please find the relevant ACC processes attached as an appendix
This includes:
• Disciplinary procedure
• Discipline Policy
• Performance Improvement Policy
• Recruitment, Appointment and Engagement Policy
• Remuneration and Performance Policy
• Supporting Performance Plan
Recruiting and assessing performance of staff (questions 1 and 2)
Our Recruitment, Appointment and Engagement Policy applies when ACC is assessing candidates for vacant
positions. The Remuneration and Performance Policy provides the basis for assessing how our staff are
performing in their roles.
If staff are not meeting performance expectations (question 3)
If a staff member is not meeting the requirements of their role, they may be required to undergo
a
supporting performance plan. This process involves defining the concerns around the staff member’s
performance, discussing these concerns with them, and creating a plan to address them. A supporting
performance plan does not need to follow a template, but we have attached a suggested guide.
If this process does not address the performance concerns, the Performance Improvement Policy then
applies. If their performance does not improve through the performance improvement process, then ACC
may be required to take disciplinary action (with reference to its Discipline Policy and Disciplinary
procedure).
Please note we have not included staff names in the attached documents as these are considered outside
of the scope of your request.
As this information may be of interest to other members of the public
ACC may decide to proactively release a copy of this response on ACC’s website. All requester data,
including your name and contact details, will be removed prior to release. The released response will be
made availab
le www.acc.co.nz/resources/#/category/12.
GOV-023602 Page 1 of 2
If you have any questions about this response, please get in touch
You can email me a
t [email address]. Ngā mihi
Sara Freitag
Acting Manager Official Information Act Services
Government Engagement
GOV-023602 Page 2 of 2
