25 August 2023
Paul White
[FYI request #23843 email]
Kia ora Paul
Your Official Information Act request, reference: GOV-027074
Thank you for your request of 15 August 2023, via FYI, asking which Partnered Recovery Units are based in
Shamrock House.
If you need help with your claim
The best way to contact ACC for assistance with a claim is by calling us on 0800 101 996 or emailing
[email address]. However, if you wish to discuss your claim or need to meet an ACC staff member in
person, please contact your Recovery Partner directly.
Anyone needing ACC-related support can also contact a Navigation Service provider. These organisations
offer free advice and guidance about an ACC claim. More information is available at
www.acc.co.nz/im-
injured/resolve-an-issue/navigation-services/. Partnered recovery units based in shamrock
We have decided to refuse your request under section 18(h) of the OIA because we think it is frivolous or
vexatious.
If you are not happy with this response
You can contact the Ombudsman
via [email address] or by phoning 0800 802 602.
Information about how to make a complaint is available at
www.ombudsman.parliament.nz. Ngā mihi
Sara Freitag
Acting Manager Official Information Act Services
Government Engagement
GOV-027074 Page 1 of 1