Ngā Tai ki te Puku
143 Durham Street
PO Box 341
Tauranga 3140
New Zealand
Phone +64 7 578 7098
19 December 2023
John Sutton
By email: [FYI request #25239 email]
Tēnā koe John
Information Request – OIA-F3860442 - 5 Balmoral Drive, Tokoroa
Thank you for your information request dated 19 December 2023 asking for the SMS Incident
Report relating to a fire at OIA-F3860442 - 5 Balmoral Drive, Tokoroa
.
In accordance with the provisions of the Official Information Act 1982 (OIA), we enclose the SMS
Incident Report (SMS Report). Some personal information has been withheld to protect the
privacy of natural persons under section 9(2)(a) of the OIA. We do not consider that there is a
public interest in the release of the information which outweighs withholding it. We have redacted
the names of the firefighters who attended this incident. However, if you want their names, please
let us know. We may need to consult with the individuals concerned, which may take some time.
Please note the SMS Report provided to you is generated by Fire and Emergency New Zealand’s
electronic station management system. In SMS Reports, ‘Notifications’ and ‘Message Log’ fields
are reported in real time as fire crews and our communication centres communicate with each
other during the incident. They are not the official final records of incidents but word for word
transcripts of ‘live’ situations as they occur. They may contain spelling errors or commonly used
abbreviations.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available
at www.ombudsman.parliament.nz or
freephone 0800 802 602.
Nāku noa nā
David Guard
Region Manager
encl