05 15 09 2023.pdf

15/09/2023– Situation Report Week 1
As at 12.15pm on 15/09/2023 prepared by Crispian

Distributed  All GEDT members
to
Key
Anusha Guler and Crispian

Contacts
Previous
2 ELT Standup SITREPS 1 14092023 - FINAL.docx
Day ELT
SITREP
Overview
Summary of the current event
•  There was 1 important major event – Writ Day (Sunday, 10 Sep)
•  Taskforce is fully activated.
•  ELT Standups activated.
•  MIKE will be closed once processing is completed - Roll Close (13/09)
•  MIKE is closed. (14/09)
•  Data extraction and QA process.
•  Data release and Roll Print QA (15/09)
•  Close of nominations at midday.

Enrolment
GENERAL UPDATE
•  The GE23 Roll Print and Easy Vote data QA was completed last night, with no data issues
identified.
•  The DECE Ops and CE approved the transmission of the data to printers.
•  The Roll Print data has been securely transferred to
and the EasyVote data will go to NZ
Post this afternoon with the Ballot Paper information.
•  Enrolment staff are undertaking SVD training, and doing some team building while MIKE is out
for the data extractions et al.
P&C
UPDATE ON ISSUES:
•  Delay in communicating HSW Guardrails.
•  Field staff are at risk of not working within the guidelines.
ACTIONS
•  P&C drafting an email for Chief Executive to all SLG
•  H&S is working closely with RM to gather feedback on the field approach
IT
UPDATE ON ISSUES:
•  Snaphire stability and performance - System slowness returned for a short period in the
morning, currently under investigation.   
•  Key Person risk – Work in progress. Target 19/9.  
•  Connectivity and call Quality Issues on IVR systems – Conversation to discuss path forward held
with VS. IT will now drive resolution with One.nz.    
•  Commission NO power resilience – Generator installed and tested – action CLOSED.
•  Security update patching between now and the election period – Planning meeting complete.
MS test groups patched no issues further update 18/9. 
Comms &
GENERAL UPDATE:
Education

ADVERTISING
Notified yesterday that iwi radio station Tumeke FM did not follow the approved wording or process
for an adlib script that was to be delivered as part of our paid media activity with the Māori Media

Network. The announcer added their own messages to the pre-recorded ad and made indirect critical
reference to the National Party.

A mandatory requirement of our paid activity is for all ads to include a promoter statement and the
adlib included the statement ‘Brought to you by the Electoral Commission.’

The ad aired only once to fewer than 100 listeners before it was immediately pulled from rotation by
the Māori Media Network.

All media outlets we work with are briefed on our mandatory requirements including that our content
must remain neutral and carry a promoter statement. All content is also to be approved by the
Commission before it is published. This did not happen in this instance.

Action taken: All advertising activity on MMN has been paused while this is being investigated
however MMN have accepted full responsibility for this error.
Reactive FAQs are being prepared by the Communications team.

Media
•  Steady volume of enquires related to enrolment numbers, number of candidates and parties.
•  We are seeing the “giveaway votes” narrative continuing.
•  We’ve received another interview request from The Platform
•  We’ve responded to a Stuff enquiry around scrutineers - no story published yet.

Social Media
Similar ongoing themes. A lot of people messaging about wasted votes.

Daily Metrics
•  3 media enquiries on 15 September
•  80 enquiries and comments on social media in last 24 hours
•  20,377 visitors to vote.nz
Customer
GENERAL UPDATE:
Services
•  We are monitoring the inbox for any late candidate nominations for independent candidates to
ensure they are escalated to Legal before 12pm today.
•  In the last 24 hours, the team had 247 tickets created, received 22 phone calls and made 8
outbound calls. 78% of tickets were resolved in one-touch. Top enquiry remained to be returning
an enrolment form.
•  The on-hand tickets are expected to increase due to some MIKE functionalities being temporarily
unavailable until Monday morning.
•  The future non-imminent threat and aggressive behaviours escalation process has been updated
to also include the external 105 police reporting.

Strategic
INSIGHTS:
Engagement  •
Feedback from the community is becoming more balanced with more people reporting
and
excitement and anticipation about the election.
Partnership
Legal &
GENERAL UPDATE:
Policy
•  Nominations closed at midday today.
•  567 candidates. Final checks currently underway for the candidate information to be extracted
from the nominations system for ballot paper production, party lists and the vote.nz website.

FOR YOUR INFORMATION

MetService
Forecast for
15 Sep

Severe
A cold front moves northwards over New Zealand on Thursday and Friday, preceded by a strong
Weather
northwesterly flow, and followed by colder southwesterlies. Severe Weather Warnings and Watches
Outlook
have been issued for this event, and this extends into Friday morning for gale or severe gale
northwesterlies about the lower North Island. Consequently, there is a moderate risk of severe gale
northwesterlies about Marlborough, Wellington, Wairarapa, Tararua District and Central Hawkes Bay
on Friday morning. For more details regarding the current Watches and Warnings, see
https://www.metservice.com/warnings/home.
Over the weekend, northwesterlies will strengthen again over the country as another series of fronts
move onto central and southern New Zealand. There is moderate confidence of warnable rainfall
amounts over Fiordland, Westland and the Canterbury/Otago headwaters later Saturday and Sunday,
and low confidence over Buller, Kahurangi National Park and the Tararua Range on Sunday.
Additionally, there is moderate confidence of another period of severe northwest gales about
northern Marlborough, Wellington, Wairarapa, Tararua District and Central Hawke's Bay on Sunday
and Monday morning. There is low confidence of severe northwest gales about other exposed parts
of southern Marlborough, Canterbury, Otago, Southland and southern Fiordland later Saturday and
into Sunday or early Monday, and also low confidence of severe gale west or southwest winds about
southern Fiordland, Southland and Otago (mainly near the coast) later Sunday and early Monday.
Finally, there is low confidence that westerly winds could reach severe gale about other North Island
areas from southern Northland to Hastings District and Kapiti, and also near Golden Bay, later Sunday
and Monday.
(Reissued at 11:30am Wednesday to include the Canterbury/Otago headwaters in the moderate
rainfall area later Saturday and Sunday).

MetService Thursday
Extended
North Island: cloudy periods in the west, with scattered showers developing about and south of
Forecast 14-
Taranaki later. Mainly fine in the east. South Island: rain or showers developing in the west and south,
17 Sep
heavy at times. Fine with high cloud elsewhere.

Friday
North Island: Showers, some heavy, clearing from south in the evening. South Island: Scattered
showers spreading north, then clearing everywhere in the evening.

Saturday
North Island: Fine. South Island: Fine in the east and north. Isolated showers developing elsewhere
early, then turning to rain with some heavy falls in the west later.

Sunday
North Island: Showers developing in the west from Waikato southwards. Mainly fine elsewhere.
Strong to gale north to northwesterlies in exposed places. South Island: Rain with heavy falls in the
west. Scattered rain elsewhere spreading north.

Chatham Islands
Showers on Friday, with strong northwesterlies changing southwest. Showers clearing on Saturday
with southwesterlies turning lighter northwest, then strengthening later. Showers developing again on
Sunday with strong northwesterlies.

Issued: 11:17pm Wed 13 Sep (MetService)

15/09/2023– Situation Report Week 1
As at 3.52pm on 15/09/2023 prepared by Crispian
authorised by Anusha Guler
Distributed  ELT members
to
Key
Anusha Guler and Crispian

Contacts
Previous
2 ELT Standup SITREPS 1 14092023 - FINAL.docx
Day ELT
SITREP
Overview
Summary of the current event
•  There was 1 important major event – Writ Day (Sunday, 10 Sep)
•  Taskforce is fully activated.
•  ELT Standups activated.
•  MIKE will be closed once processing is completed - Roll Close (13/09)
•  MIKE is closed. (14/09)
•  Data extraction and QA process.
•  Data release and Roll Print QA (15/09)
•  Close of nominations at midday.
•  CANCELLED - Taskforce meetings for the weekend.

Enrolment
GENERAL UPDATE
•  Completed the GE23 Roll Print and Easy Vote data QA last night.
•  No data issues identified.
•  The DCE Ops and CE approved the transmission of the data to printers.
•  The Roll Print data has been securely transferred to
and the EasyVote data will go to NZ
Post this afternoon with the Ballot Paper information.
•  Enrolment staff are undertaking SVD training.
P&C
UPDATE ON ISSUES:
•  Delay in communicating HSW Guardrails.
•  Field staff are at risk of not working within the guidelines.
ACTIONS
•  P&C drafting an email for Chief Executive to all SLG
•  H&S is working closely with RM to gather feedback on the field approach
IT
UPDATE ON ISSUES:
•  Snaphire stability and performance - System slowness returned for a short period in the
morning, currently under investigation.   
•  Key Person risk – Work in progress. Target 19/9.  
•  Connectivity and call Quality Issues on IVR systems – Conversation to discuss path forward held
with VS. IT will now drive resolution with One.nz.    
•  Commission NO power resilience – Generator installed and tested – Action CLOSED.
•  Security update patching between now and the election period – Planning meeting completed.
MS test groups patched no issues further update 18/9. 
Comms &
GENERAL UPDATE:
Education
ADVERTISING
•  Notified yesterday that iwi radio station Tumeke FM did not follow the approved wording or
process for an adlib script that was to be delivered as part of our paid media activity with the
Māori Media Network. The announcer added their own messages to the pre-recorded ad and

made indirect critical reference to a party seeking election this year.
•  A mandatory requirement of our paid activity is for all ads to include a promoter statement and
the adlib included the statement ‘Brought to you by the Electoral Commission.’
•  The ad aired only once to fewer than 100 listeners before it was immediately pulled from rotation
by the Māori Media Network (MMN).
ACTIONS:
1.  All advertising activity on MMN has been paused while this is being investigated however MMN
have accepted full responsibility for this error.
2.  Reactive FAQs are being prepared by the Communications team.

Media
•  Steady volume of enquires related to enrolment numbers, number of candidates and parties.
•  We are seeing the “giveaway votes” narrative continuing.
•  We’ve received another interview request from The Platform
•  We’ve responded to a Stuff enquiry around scrutineers - no story published yet.

Social Media
Similar ongoing themes. A lot of people messaging about wasted votes.

Daily Metrics
•  3 media enquiries on 15 September
•  80 enquiries and comments on social media in last 24 hours
•  20,377 visitors to vote.nz
Customer
GENERAL UPDATE:
Services
•  We are monitoring the inbox for any late candidate nominations for independent candidates to
ensure they are escalated to Legal before 12pm today.
•  In the last 24 hours, the team had 247 tickets created, received 22 phone calls and made 8
outbound calls. 78% of tickets were resolved in one-touch. Top enquiry remained to be returning
an enrolment form.

Strategic
INSIGHTS:
Engagement  •  Feedback from the community is becoming more balanced with more people reporting
and
excitement and anticipation about the election.
Partnership
Legal &
GENERAL UPDATE:
Policy
•  Nominations closed at midday today.
•  567 candidates. Final checks currently underway for the candidate information to be extracted
from the nominations system for ballot paper production, party lists and the vote.nz website.

FOR YOUR INFORMATION

MetService    Friday
Extended
North Island: Showers, some heavy, clearing from south in the evening. South Island: Scattered
Forecast 15-
showers spreading north, then clearing everywhere in the evening.
17 Sep

Saturday
North Island: Fine. South Island: Fine in the east and north. Isolated showers developing elsewhere
early, then turning to rain with some heavy falls in the west later.

Sunday
North Island: Showers developing in the west from Waikato southwards. Mainly fine elsewhere.
Strong to gale north to northwesterlies in exposed places. South Island: Rain with heavy falls in the
west. Scattered rain elsewhere spreading north.

Chatham Islands
Showers on Friday, with strong northwesterlies changing southwest. Showers clearing on Saturday
with southwesterlies turning lighter northwest, then strengthening later. Showers developing again on
Sunday with strong northwesterlies.
Issued: 11:17pm Wed 13 Sep (MetService)

15/09/2023– Situation Report Week 1
As at 1100 on 15/09/2023 prepared by Paul

Distributed to
GEDT members
Key Contacts
Paul

Status of the issue/s  Update on Issues:
•  Snaphire stability and performance - System slowness
returned for a short period this am, currently under
investigation.
•  Key Person risk – Work in progress. Target 19/9.
•  Connectivity and call Quality Issues on IVR systems –
Conversation to discuss path forward held with VS. IT will
now drive resolution with One.nz.
•  Commission HQ power resilience – Generator installed and
tested – action closed.
•  Security update patching between now and the election
period – Planning meeting complete.  MS test groups patched
no issues further update 18/9.