UNCLASSIFIED
Severe Weather Outlook
A couple of fronts are expected to move across the North Island during
the weekend, with a low developing over or near the northern North Island
late Saturday or Sunday. At this stage there is quite a lot of uncertainty
regarding the development of this low, but it may bring some heavy rain
and/or strong winds to parts of the North Island.
Fire and Drought Risk
Prepared by the NEMA Monitoring, Alerting and Reporting Centre to provide awareness that supports informed decision making.
Any questions, comments or contributions should be addressed to: [email address].
2
returned to the same voting place so the Voter Assistant was able to clarify the situation.
VOTING SERVICES UPDATE
NZ Post status report below:
• The machine team at Auckland Mail Centre have worked extremely hard and pushed through the vast
majority of the final 3 electorates that were late – Epsom, Mt Albert and Papakura. Most of the
delivery crews in these areas should have received most of their EasyVote packs to deliver. If not
today, then tomorrow.
• Expect the last mail to be in branch by Monday for all electorates, with small pockets of mail still
working its way through the network via returns that have been made to the Electoral Commission
for damage repairs, normal redirections after delivery and other small pockets of mail that will come
back through the mail centres to be resent out.
• Initial expectation of 35k to still be delivered on Tuesday 10th will be much lower than that, as the
team have just processed all available mail until they had to stop to meet transport dispatches.
Enrolment
UPDATE ON PREVIOUS ISSUES
Dumped mail:
•
.
•
6(a)
IT
GENERAL UPDATE •
IT Service Desk Monitoring – There were less than 100 calls yesterday which is lower than expected
(good news) and the vast majority were related to Onboarding/Offboarding users as part of the
recruitment for Voting Services, so as expected. There were a small number of User Access requests
and Mobile Connectivity issues, which demonstrates the effectiveness of the self-service Password
reset processes and field communications (even better news).
Customer
GENERAL UPDATE:
Services
• Since yesterday, the team had 658 tickets resolved, received 112 phone calls and made 11 outbound
calls. 88% of tickets were resolved in one-touch. Telnet received 1,929 calls and 147 emails yesterday.
• The top enquiry was about ‘Where to Vote’ (17%), followed by Updating details (15%) and EasyVote
questions (11%). The main reason for triggering the contact with us was by Word of mouth (27%) and
our website (21%).
• There are 38 complaints on hand across the business units. No significant risk or issue to raise.
• 10 new approved responses have been added in the last 24 hours for emerging questions, covering
EasyVote pack, ‘I voted’ stickers, receiving mail from the Commission and enrolment-related
knowledge.
• The Customer Service Team will continue supporting the public enquiries between 8.30am and
6.30pm on Saturday and Sunday.
Communications GENERAL UPDATE:
and Education
• EasyVote enquiries have subsided across media and social media
• Media themes – responding to a wide range of enquiries including questions about rules for
advertising.
• RNZ story about locations and opening hours of rural voting places
Social media • A recurring theme of voter fraud amongst a small number of online users who question the fact that
ID is not required to vote in NZ.
• Social posts planned for this weekend – voting places open this weekend; permanent resident
eligibility explainer; reminder on overseas voting.
Daily metrics
• 17 media enquiries
• 245 enquiries and comments on social media in the last 24 hours
• 101,407 visitors to vote.nz
embedded in a strong west to southwest flow. There is moderate confidence that west or southwest
winds could reach severe gale about parts of southern Otago, Southland and southern Fiordland
(especially near the coast) for a time on Monday and early Tuesday, and also low confidence that westerly
winds could reach severe gale about parts of Hawke's Bay and Wairarapa (including the Tararua District)
later Monday and Tuesday.
MetService
Friday
Extended
North Island: Fine in the east, but cloud increasing elsewhere, with late rain in the south. South Island:
Forecast 5 -6
Rain developing in the west with possibly heavy falls. Cloud increasing elsewhere, with scattered rain
October
developing in the south.
Northwest gales are expected in the lower South Island this morning and afternoon. There is a watch in
place for the possibility of severe gales briefly affecting exposed parts of Fiordland, Southland, and
Stewart Island from 0800hrs to 1700hrs today.
There is a road snowfall warning in force for Milford Road (SH94) from 1500hrs until 1800hrs Saturday, 7
October.
Saturday
North Island: Occasional rain developing. South Island: Occasional rain or showers for most.
Chatham Islands
A few showers on Thursday with westerlies, then cloudy periods on Friday and Saturday with winds
turning northerly.
General Election 2023 Voting
Enrolment
Customer Enquiries
Overseas, Dictation
these areas should have received most of their EasyVote packs to deliver.
• Expect the last mail to be in branch by Monday for all electorates, with small pockets of mail still
working its way through the network.
• Initial expectation of 35k to be delivered on Tuesday 10th October will be much lower, as the team
have just processed all available mail.
• Regional Managers have increased staff at these three electorates to prepare for increased number
of voters.
Enrolment
UPDATE ON PREVIOUS ISSUES
6(a)
IT
GENERAL UPDATE •
IT Service Desk Monitoring – There were less than 100 calls yesterday which is lower than expected
(good news) and the vast majority were related to Onboarding/Offboarding users as part of the
recruitment for Voting Services, so as expected. There were a small number of User Access requests
and Mobile Connectivity issues, which demonstrates the effectiveness of the self-service Password
reset processes and field communications (even better news).
Customer
GENERAL UPDATE:
Services
• Since yesterday, the team had 658 tickets resolved, received 112 phone calls and made 11 outbound
calls. 88% of tickets were resolved in one-touch. Telnet received 1,929 calls and 147 emails yesterday.
• The top enquiry was about ‘Where to Vote’ (17%), followed by Updating details (15%) and EasyVote
questions (11%). The main reason for triggering the contact with us was by Word of mouth (27%) and
our website (21%).
• There are 38 complaints on hand across the business units. No significant risk or issue to raise.
• 10 new approved responses have been added in the last 24 hours for emerging questions, covering
EasyVote pack, ‘I voted’ stickers, receiving mail from the Commission and enrolment-related
knowledge.
• The Customer Service Team will continue supporting the public enquiries between 8.30am and
6.30pm on Saturday and Sunday.
Communications GENERAL UPDATE:
and Education
• EasyVote enquiries have subsided across media and social media
• Media themes – responding to a wide range of enquiries including questions about rules for
advertising.
• RNZ story about locations and opening hours of rural voting places
Social media • A recurring theme of voter fraud amongst a small number of online users who question the fact that
ID is not required to vote in NZ.
• Social posts planned for this weekend – voting places open this weekend; permanent resident
eligibility explainer; reminder on overseas voting.
Daily metrics
• 17 media enquiries
• 245 enquiries and comments on social media in the last 24 hours
• 101,407 visitors to vote.nz
Legal & Policy
GENERAL UPDATE/ISSUES
• NZ Loyal High Court case is being heard at 2.15pm this afternoon in Wellington
Strategic
GENERAL UPDATE:
Engagement and • Noted posts circulating online regarding photos in voting places and an uptick in queries regarding
Partnership
what is permissible.
• Have reached out to contacts regarding en masse voting by gang members in various locations
(Papakura Marae and Ōpōtiki identified, also potential for Rotorua). Suggestions have been provided
MetService
Friday
Extended
North Island: Fine in the east, but cloud increasing elsewhere, with late rain in the south. South Island:
Forecast 5 -6
Rain developing in the west with possibly heavy falls. Cloud increasing elsewhere, with scattered rain
October
developing in the south.
Northwest gales are expected in the lower South Island this morning and afternoon. There is a watch in
place for the possibility of severe gales briefly affecting exposed parts of Fiordland, Southland, and
Stewart Island from 0800hrs to 1700hrs today.
There is a road snowfall warning in force for Milford Road (SH94) from 1500hrs until 1800hrs Saturday, 7
October.
Saturday
North Island: Occasional rain developing. South Island: Occasional rain or showers for most.
Chatham Islands
A few showers on Thursday with westerlies, then cloudy periods on Friday and Saturday with winds
turning northerly.
IN-CONFIDENCE
DAILY INTERAGENCY REPORT TO
GEDT
Submitted daily not later than 11am.
Date: 6 October 2023
DPMC:
NSTR
NZ Police:
Awaiting report
NEMA (Daily Intelligence Briefing attached):
NSTR
GCSB:
NSTR
NZSIS:
Reporting via the JIG
MoH:
NSTR
IN-CONFIDENCE
IN-CONFIDENCE
Waka Kotahi:
https://www.journeys.nzta.govt.nz/highway-conditions/traffic-and-travel-list-view/
NSTR
MFAT:
NSTR
MoJ:
NSTR
FENZ:
NSTR
MPI:
NSTR
MBIE:
NSTR
Prepared by: David
IN-CONFIDENCE
