Sarah Hillsdene
[FYI request #28063 email]
12 September 2024
Dear Sarah,
OIA 24-25-13: Engagement Scores & Free Text
Thank you for your email on 15 August 2024 to New Zealand Trade and Enterprise (NZTE),
making a request under the Official Information Act 1982 (the Act). You requested the following
information:
Please supply your recent Staff Engagement scores by division/business-unit, along with all
anonymised free-text comments/feedback collected via the survey.
Lastly, what were the scores last year - compared to this year?
The OurVoice Survey is a confidential survey that runs annually for all NZTE people. The
survey asks a number of questions, which are grouped into categories for reporting purposes.
People are asked to indicate their level of agreement to each question. Results are reported as
the proportion of people (%) that participated who either agreed or strongly agreed to the
question posed.
Appendix One shows employee engagement scores by each NZTE business groups.
Your request for free text comments/feedback collected via the survey is withheld under the
following sections of the Of icial Information Act:
• s9(2)(a): to protect the privacy of natural persons.
• s9(2)(ba) to protect information which is subject to an obligation of confidence where the
making available of the information
i. (i) would be likely to prejudice the supply of similar information, or information
from the same source, and it is in the public interest that such information should
continue to be supplied.
You have the right under section 28(3) of the Act to seek an investigation and review by the
Ombudsman. Information about how to make a complaint is available at:
www.ombudsman.parliament.govt.nz or freephone: 0800 802 602.
Yours sincerely
Melissa Trochon
Director – Board & Ministerial
T: +64 4 816 8100
F: +64 4 816 8101
W: nzte.govt.nz
W: newzealand.com/business
Level 15, The Majestic Centre, 100 Wil is Street, Wellington 6011, New Zealand, PO Box 2878, Wellington 6140, New Zealand
Appendix One: Our Voice survey results by NZTE division for 2023 and 2024
Business
2023
Units
International 69%
Customer
77%
Solutions
People &
78%
Kōrako
Strategy,
74%
Performance
and Partners
Digital and
*N/A
Data
Export
71%
Customers
Investment
69%
*Digital and Data was part of Strategy, Performance and Partners in 2023.
Business 2024
Units
International 68%
Customer
65%
Solutions
People &
*N/A
Kōrako
Strategy,
62%
People and
Partners
Digital and
61%
Data
Export
73%
Customers
Investment
57%
*People and Kōrako became part of Strategy, People and Partners in 2024.