44 Bowen Street
Private Bag 6995
Wellington 6141
New Zealand
T 64 4 894 5400
F 64 4 894 6100
www.nzta.govt.nz
7 November 2024
John B
[FYI request #28747 email]
REF: OIA-16665
Dear John
Request made under the Official Information Act 1982
Thank you for your email
of 13 October 2024 requesting the following information under the Official
Information Act 1982 (the Act):
Each question of your request has been addressed in turn below.
Can you explain why all these 9 cameras are not working and whether this is considered
acceptable service to the public?
NZ Transport Agency Waka Kotahi (NZTA) is aware of the issues with some of the web cameras and
are working promptly to fix these. Most of the web cameras in the Nelson/Marlborough region were
instal ed to support the KaikÅura earthquake using temporary installation practices. This resulted in
unstable connections that can be prone to network or power outages.
How long have they not been working for?
A small number of cameras have been intermittent for some time. The latest fault (SH6 Murchison
South) was raised in April 2024.
What is being done to get them back online?
NZTA has recently changed the support contract across multiple regions to ensure web cameras are
regularly maintained and fixed or replaced if found to be faulty. This work is now underway.
When are they going to be back online for public viewing?
Any web cameras found to be faulty in the Nelson/Marlborough region will be remedied in four to six
weeks.
If you would like to discuss this reply with NZTA, please contact Tom Zotov, Platform Lead by email to
[email address].
Yours sincerely
Liz Maguire
Chief Digital Officer
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