21 November 2024
Tēnā koe Miss W. Forest
Official Information Act request
Thank you for your email of 18 October 2024, in which you requested the following
information:
Please provide the physical postal envelope branding / design documents
for the letters that are sent to clients particularly to the letters containing
forms to fill where the client is not able to opt out from receiving these
letters and which identify the client as a beneficiary.
I have considered your request under the Official Information Act 1982 (the Act).
Please note, I have interpreted your request to be for envelopes that are sent to
Work and Income clients only.
I have found 14 envelopes in scope of your request, and I have enclosed them
with this letter as appendices 1-14. It should be noted that some of these
envelopes are used by the Ministry’s Seniors Support Centre, and for system-
generated automated letters. The branding of the envelopes is generally the same,
however, they may have different return addresses.
I will be publishing this decision letter, with your personal details deleted, on the
Ministry’s website in due course.
If you wish to discuss this response with us, please feel free to contact
[MSD request email]. If you are not satisfied with my decision on your request, you have the right to
seek an investigation and review by the Ombudsman. Information about how to
make a complaint is available a
t www.ombudsman.parliament.nz or 0800 802 602.
Ngā mihi nui
pp.
Magnus O’Neill
General Manager
Ministerial and Executive Services
The Aurora Centre, 56 The Terrace, PO Box 1556, Wellington
– Telephone 04-916 3300 – Facsimile 04-918 0099
