18 December 2024
[FYI request #29403 email]
Tēnā koe
Your request for official information, reference: HNZ00074065
Thank you for your email on 9 December 2024, asking Health New Zealand | Te Whatu Ora
for the following under the Official Information Act 1982 (the Act):
I would like to know how many reported patient private confidentiality breaches there
have been with te whatu ora and epic Health Medical Practice
Response
We have had 242 privacy breaches reported through to the Health NZ Privacy Team in the
Year 2024. Please note that this isn’t all privacy breaches as some are reported through
incident reporting systems.
If anyone has any concerns about privacy breaches within Health New Zealand, we
recommend they contact the HNZ Privacy team at
[email address] for the
team to investigate.
Please note that it would require significant amount of time to identify specific breaches
related to Epic Medical Health Practice as such in order to provide this information, we would
need to divert personnel from their core duties and allocate extra time to complete this task.
The diversion of these resources would impair Health NZ’s ability to carry out our other core
functions. As such, your request is refused under section 18(f) of the Act, as it requires
substantial collation.
I have considered whether fixing a charge for the supply of the information or extending the
timeframe for response would enable Health NZ to respond. I do not consider that either
option would remove the impact that supplying the information would have on our other
operations.
How to get in touch
If you have any questions, you can contact us at
[email address].
If you are not happy with this response, you have the right to make a complaint to the
Ombudsman. Information about how to do this is available at
www.ombudsman.parliament.nz
or by phoning 0800 802 602.
Nāku iti noa, nā
Danielle Coe
Manager (OIAs) Government Services
TeWhatuOra.govt.nz
Health NZ, PO Box 793,
Wel ington 6140, New Zealand
