SMS Incident Report
17/07/2017 14:56:36
Summary
CAD Number
F2339873
Status Closed
Station
Balmoral Station
Act
Incident Started
10/07/2017 05:09:53
Incident Ended 10/07/2017 05:20:59
Incident Type
7103: False alarm: Defective
Common Name
CALTEX BALMORAL
Address
340 SANDRINGHAM ROAD SANDRINGHAM
Alarm Method
111 from Private Monitoring
Alarm Level 1
Company
PFA Number
Zone
146102
Information
Map Grid E
1754965
Map Grid N 5916480
First Caller
TELSTRACLEAR LTD
First Caller Contact
Incident Closed
10/07/2017 05:45:42
Report Completed
9:26, Sat 15 Jul 2017 by Bruce DoddOfficial
Responses
the
Call Sign
Type
Station Alert
Enroute Time
Arrival Time
Departed
BALM611
P1
05:11:29 10 Jul 2017
05:13:03 10 Jul 2017
05:14:23 10 Jul 2017
05:22:29 10 Jul 2017
MTRO621
P1
05:11:29 10 Jul 2017
05:12:43 10 Jul 2017
05:18:14 10 Jul 2017
05:19:04 10 Jul 2017
under
Start->Alert
7 min
10 min
min
min
min
Alert->1st Arrival
Released
Elapsed Times
Call Sign
Start To Alert
Alert To Arrival
Start To Arrival
Start To Departed
BALM611
00:01:36
00:02:54
00:04:30
00:12:36
MTRO621
00:01:36
00:06:45
00:08:21
00:09:11
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
SMS Incident Report F2339873
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17/07/2017 14:56:36
Message Log
Time
Message
05:11:03
INC INFO: ALARM ACTIVATION - COMMERCIAL
05:11:05
** LOI search completed at 10/07/17 05:11:05
05:11:16
SMOKE DETECTOR IN PLANT ROOM
05:11:17
** Recommended unit BALM611 for requirement PUMP (>0.6 km)
05:11:17
** Recommended unit MTRO621 for requirement PUMP (>3.4 km)
05:11:50
ATTENDER (STAFF MEMBER) ON SITE, BUT DOES NOT HAVE A PASSWORD. CHUBB TRIED TO
05:11:50
CONTACT MANAGER WITH NO SUCCESS
Act
05:12:44
Unit MTRO621 [ K1 : PROCEEDING TO INCIDENT]
05:13:04
Unit BALM611 [ K1 : PROCEEDING TO INCIDENT]
05:13:12
FR NZFS
05:14:15
ATTENDER IS STAFF MEMBER FROM CALTEX
05:14:23
Unit BALM611 [ K77 : NOTHING SHOWING]
05:14:28
Unit BALM611 [ K77 : NOTHING SHOWING]
05:15:35
INC INFO: ALARM SOUNDING
Information
05:15:35
Duplicate Event:Location = 340 SANDRINGHAM RD,SANDRINGHAM,AUCKLAND: @CALTEX
05:15:35
BALMORAL, Type = STRU - STRUCTURE FIRE, Caller Name = TELSTRACLEAR LTD, Caller
05:15:35
Ph Number =
, Caller Address =
, MOUNT WELLINGTON,
05:15:35
AUCKLAND CITY, Call Source = 111Inc InfoALARM SOUNDING, Event Source = Fire 111
05:15:35
End of Duplicate Event data
Official
05:16:18
CHUBB STAFF MEMBER SAID STAFF HAVE SAID ALARM IS FAULTY
(AFTER
HOURS
05:16:18
CONTACT FOR CALTEX) HAS ADVISED THIS
the
05:16:51
Unit BALM611 [ KC : UNIT CALLING]
05:17:26
Unit BALM611 [ SITREP : ] SO DODD - ALARM ACTIVATED - SPEAKING WITH MANAGEMENT -
05:17:26
UNAWARE OF ANY FIRE - INV FURTHER
05:18:15
Unit MTRO621 [ K2 : IN ATTENDANCE AT INCIDENT]
under
05:19:05
Unit MTRO621 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
05:20:28
Unit BALM611 [ KC : UNIT CALLING]
05:20:59
Unit BALM611 [ K46-3 : STOP MESSAGE: FALSE ALARM DEFECTIVE APPARATUS] BUILDING
05:20:59
SEARCHED NSOF - DEFECTIVE APPARATUS
05:22:30
Unit BALM611 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
05:45:41
** Assigned Result Code: STRU, Detailed Event Type: 7100, Qualifier 1: Q1,
Released
05:45:41
Qualifier 2:
Incident
CAD Number
F2339873
Incident Reporter
Bruce Dodd
Incident Controller
bruce dodd
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
SMS Incident Report F2339873
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17/07/2017 14:56:36
Distance Travelled (km)
5
Delay In Receiving Call
False Alarm
Detector Type
Thermal detector
False Alarm Cause
Equipment | Unable to classify
Other Cause
unknown
Property Details
Act
Occupant
Building Owner
General Property Use
Shop, Shopping mall, Supermarket, Service station, Car yard, Other sales use
Special Property Use
Service station: Public
Purpose Group
WM - Working, Business or Storage Moderate Fire Hazard
Information
Comments
7/15/2017 9:26:08 AM
Reporter Comments
Official
worker dose not no why we were called he told the monitoring company not too
Bruce Dodd
the
under
Released
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
