link to page 2 link to page 2 link to page 2 link to page 2 link to page 3 link to page 4 link to page 4 link to page 5 link to page 5 link to page 5 link to page 6 link to page 6 link to page 6 link to page 7 link to page 8 link to page 8 link to page 8 link to page 9 link to page 10 link to page 15 link to page 18 link to page 22 link to page 23 link to page 24 link to page 25 link to page 26
HAWKE’S BAY DISTRICT HEALTH BOARD
Manual:
Clinical Practice Guidelines
Doc No:
HBDHB/CPG/080
Date Issued:
March 2004
Date Reviewed:
December 2015
Restraint – Approval and Management
Approved:
Chief Nursing Officer
to Enhance Safe Restraint
Signature:
Chris McKenna
Page:
1 of 26
CONTENTS
PURPOSE ...................................................................................................................... 2
SCOPE ........................................................................................................................... 2
EXCLUSIONS ................................................................................................................ 2
POLICY .......................................................................................................................... 2
MANDATORY REQUIREMENTS .................................................................................. 3
LEGISLATIVE REGULATIONS ..................................................................................... 4
RELEVANT POLICIES .................................................................................................. 4
PROCEDURES .............................................................................................................. 5
Important Consideration Prior to the Application of Restraint Techniques ............................ 5
Indications for Restraint Use ................................................................................................. 5
Assessment .......................................................................................................................... 6
Initiating Restraint ................................................................................................................. 6
Monitoring Restraint ............................................................................................................. 6
Communication ..................................................................................................................... 7
Ending Restraint ................................................................................................................... 8
Documentation of Restraint .................................................................................................. 8
Evaluating and review of restraint (at ward/unit level) ........................................................... 8
RESTRAINT EVENT DOCUMENTATION FLOWCHART ............................................. 9
APPROVED METHODS OF RESTRAINT ................................................................... 10
Appendix I: Enablers ................................................................................................. 15
Appendix II: Definitions ............................................................................................ 18
Appendix III: Education and Training in Restraint ................................................. 22
Appendix IV: Restraint Approval Committee .......................................................... 23
FORM 1: Patient/Client Evaluation........................................................................... 24
FORM 2: Staff Debrief Form ..................................................................................... 25
FORM 3: Review of Approved Restraints ................................................................ 26
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 2 of 26
December 2015
Doc No HBDHB/CPG/080
PURPOSE
“Restraint is a serious intervention that requires clinical rationale and oversight. It is not a
treatment in itself but is one of a number of strategies used by service providers to limit or
eliminate clinical risk. Restraint should only be used in the context of ensuring, maintaining, or
enhancing the safety of the consumer, service providers, or others.” NZS 8134.2:2008 Health
and Disability Services (Restraint Minimisation and Safe Practice) Standards (The Standard)
SCOPE
Hawke’s Bay District Health Board (HBDHB) supports the reduction in the use of restraint in all
its forms and encourages the use of least restrictive practices as supported by NZS
8134.1:2008, Health and Disability Services (Core Standards).
HBDHB considers that restraint minimisation and safe practice in Mental Health and Addiction
Services is underpinned by ‘Recovery Principles’ and ‘Recovery’ orientated service delivery.
This policy applies to ALL employees of HBDHB. It sets out HBDHB standards in relation to
the use of restraint. The aim is to minimise the use of restraint and to ensure that, when
practised, it occurs in a safe and respectful manner.
For the purpose of this policy the words “patient/client” wil include reference to all patients,
clients, service users, consumers and Tangata Whaiora.
EXCLUSIONS
This policy does not apply to:
Technical Positioning: safe holding which may be part of usual clinical procedures or
clinical interventions or to briefly manage clinical symptoms
Domestic Security: the practice of locking external doors at night for general security.
‘Locked Units’: where a locked exit is a permanent aspect of service delivery to meet the
safety needs of the patient/client’s who have been assessed as needing that level of
containment.
Use of restraint recommended and applied by police/prison officers for reasons other
than clinical treatment, is not covered by this policy as it does not fall under the Standard
Any restraint implemented on HBDHB grounds by an outside agency i.e. police,
corrections, etc., is the responsibility of the agency implementing the restraint. HBDHB
staff will need to continue to coordinate the provision of care with the service providing
the restraint.
POLICY
This policy sets out HBDHB’s standards in relation to the use of restraint. The aim is to
minimise the use of restraint and to ensure that, when practised, it occurs in a safe and
respectful manner.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 3 of 26
December 2015
Doc No HBDHB/CPG/080
Authorised restraint is an approved, skilled intervention that may be used to prevent
individuals from harming themselves, endangering others or seriously compromising the
therapeutic environment.
HBDHB expect that restraint to be used only after
all less restrictive interventions have
been attempted and found inadequate.
Any form of restraint, along with outcomes must be documented in the health record and
an event report completed for each type of restraint used.
Use of medication as a form of ‘chemical restraint’ is in breach of the policy and the
Standards.
Use of hand cuffs by DHB staff is in breach of the policy and the Standards, If a situation
arises where there is a need for such a high level of restraint then the police must be called
to execute the use of hand cuffs and are responsible for their continued use and
monitoring.
The use of restraint shall:
-
Promote safety of all involved
-
Be based on effective risk assessment and decision making
-
Focus on de-escalation and minimising the need for restraint
-
Reflect best practice to the individual
-
Respect the specific cultural needs of the patient/client
-
Where possible not compromise the patient/clients dignity, privacy, confidentiality and
self respect
Communication with the patient/client and their family/whanāu of all decisions relating to
restraint will occur in a timely manner
Monitoring processes will be implemented to evaluate the effect/impact and patient/client
response (both physical and psychological) to the restraint techniques applied to ensure
that the identified outcome is achieved in the least restrictive/intrusive manner without
unduly escalating the situation. Monitoring also requires Clinical Nurse Managers to be
responsible for implementing changes as a result of event reviews and recommendations
of the Restraint Approval Group.
(See page 8).
Any unauthorised use of restriction of a patient/client’s movement could be seen as false
imprisonment and could result in an action for assault.
MANDATORY REQUIREMENTS
HBDHB staff will work safely within the requirements of this policy and be provided with the
appropriate level the training to assist them in this regard. Refreshers will be offered on a
regular basis thereafter. A training register will be maintained by the HBDHB Restraint
Trainer.
Identified staff will complete the required HBDHB Calming and Restraint Training and
refresher courses thereafter (e.g. Mental Health Inpatient Service, Emergency Department,
Assessment, Treatment & Rehabilitation, Intensive Care).
A register of staff who are authorised to apply the approved restraint techniques will be
maintained by the HBDHB Restraint Trainer.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 4 of 26
December 2015
Doc No HBDHB/CPG/080
LEGISLATIVE REGULATIONS
HBDHB must comply with the following legislation (this list is not exclusive):
Health and Disability Services (Restraint Minimisation and Safe Practice) Standards
NZS 8134.2: 2008
Health and Safety In Employment Act (1992)
Health and Safety In Employment Amendment Act (2002)
Health and Disability Services (Safety) Act (2001)
Protection of Personal and Property Rights Act (1998)
Health and Disability Commissioner (Code of Health & Disability Services Consumers’
Rights) Regulation 1996
Health Practitioners Competence Assurance Act (2003)
Health Information Privacy Code (1994)
Human Rights Act (1993)
Privacy Act (1993)
Mental Health (Compulsory Assessment & Treatment) Act – (1992)
Mental Health Amendment Act (1999)
Care of Children Act (2004)
New Zealand Bill of Rights Act (1990)
Crimes Act (1961)
Criminal Procedures (Mentally Impaired Persons) Act 2003
Intellectual Disability (Compulsory Care and Rehabilitation) Act (2003)
Treaty of Waitangi Act (1992)
RELEVANT POLICIES
HBDHB/CPG/038 – Informed Consent Policy
HBDHB/CPG/006 – Patient Watching/1:1 Nursing/Specialling - Behaviour Observation Levels
HBDHB/IVTG/163 – Medicine – Legislation and Principles
HBDHB/IVTG/117 – Medicines – Administering and Monitoring of
HBDHB/OPM/002 – Event Management Policy
HBDHB/OPM/019 – Health and Safety Policy
HBDHB/OPM/006 – Tikanga Maori Policy
HBDHB/OPM/097 – Working Safely in the Community Policy
HBDHB/OPM/001 – Consumer Feedback Policy
HBDHB/OPM/005 – Code of Health and Disability Services Consumers’ Rights Policy
HBDHB/PPM/054 – Debriefing Policy Following a Critical Incident
MH&APPM/8501 – Seclusion Policy
MEASUREMENT CRITERIA
There is an annual audit undertaken to measure compliance with this policy.
This policy will be revised in 3 years or sooner if required.
KEYWORDS
Containment
Restraint
Technical positioning
For further information, please contact the HBDHB Restraint Co-ordinator.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 5 of 26
December 2015
Doc No HBDHB/CPG/080
PROCEDURES
Important Consideration Prior to the Application of Restraint Techniques
Use of restraint must be considered as the option of last resort, after alternative interventions
have been considered and attempted (though this may be very brief) and determined
inadequate. Services shall ensure rigorous comprehensive assessment of patient/clients is
undertaken; and care processes reflect the intent of ensuring patient safety and wellbeing
which actively minimises the use of restraint. The following factors should be considered prior
to the use of restraint:
The patient/client’s physical and psychological health and intellectual capability
The patient/client gender and culture;
The degree of risk to the individual, others and the environment;
The patient/client service delivery plan; which should include the views of the family, any
legal representative or identified support person
Experience of the individual and possible compromise to the future therapeutic relationship;
Legal status and implication
Restraint must always be used in a manner that maximises the safety of the client and others.
It must involve the use of the minimum level of force necessary to achieve and maintain safe
control.
De-escalation techniques or other alternative interventions or strategies must be considered
and applied except in cases where immediate action is required to prevent serious harm.
Indications for Restraint Use
Restraint should be perceived in the wider context of risk management. Restraint should only
be used in the context of ensuring, maintaining or enhancing the safety of the patient/client,
service providers or others. Restraint may be appropriate when:
There is a legal basis for restraint and:
- An individual’s behaviour indicates that she/he is an imminent danger to self or others
- An individual makes a serious attempt or act of self harm
- An individual seriously compromises the therapeutic environment
- An individual is making a serious or sustained attack on another person
- It is necessary to give a planned, prescribed,
essential treatment to an individual who
is resisting.
- Where there is legal support to carry out prescribed treatment against the
patient/client’s wil
When the individual is in the possession of a weapon, consideration must be given to the intent
and capability of the individual to use the weapon. Staff and patient safety is paramount.
Restraint should never commence if there is a risk to staff safety. In cases like this, don’t
hesitate -
CALL THE POLICE.
Note: When restraining a patient everybody should use universal precautions relating to
infection.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 6 of 26
December 2015
Doc No HBDHB/CPG/080
Assessment
In assessing whether restraint will be used, appropriate factors need to be taken into
consideration by a suitably skilled service provider.
Possible alternative intervention/strategies;
Any risks in relation to the use of restraint;
Clinical conditions that may cause behavioural changes must be considered prior to the
use of restraint e.g. pyrexia, pain levels, dehydration, continence, etc.
Existing advance directives the patient/client may have made;
Past history of restraint and evaluation of episodes
Any history of trauma or abuse which may have involved the patient/client being held
against their will
Maintaining culturally safe practice
Desired outcome and criteria for ending restraint (which should be made explicit and, as
much as practicable, made clear to the patient/client).
In assessing whether restraint will be used, the patient/client and/or the family/whanāu are
informed and their input is sought as soon as practical.
Initiating Restraint
Restraint is initiated
only when adequate resources are assembled to ensure safe initiation
and use. A clear plan of the roles and responsibilities of each person to be involved in the
restraint shall be made and discussed before the restraint commences;
The order to use restraint must be made by a registered health professional, and
documented in the patient/client’s health record.
Each restraint episode and type of restraint requires an Event report to be completed
Medical staff shall be informed that the restraint has been applied and the rationale for this
as soon as practicable.
Only techniques of restraint approved by the HBDHB Restraint Approval Committee may
be applied.
Family and / or client advocate may be consulted to advocate for the client.
Use of seclusion must not occur outside Mental Health Inpatient Services
Where a client requires one-to-one supervision or constant observation, the requirements
of the HBDHB ‘Special/Watch/1:1 Nursing Care for Clients with Mental Health Diagnosis
Policy and Patient Watching Policy must be complied with.
In an emergency situation, any person may apply approved restraints as an exception but
as soon as practicable a registered health professional takes responsibility for the decision
to continue or discontinue the restraint.
Monitoring Restraint
HBDHB Restraint Policy and procedures inform and guide services in ensuring adequate and
appropriate observation, care, dignity, respect and on-going assessment occurs to minimise
the risk of physical and psychological harm to patients/clients during restraint.
The frequency and level of observation and assessment should be appropriate to the level of
risk – the greater the risk associated with the use of restraint; the greater the degree of
monitoring will be required.
The frequency and extent of monitoring of a patient/client during restraint is documented in the
patient/client health record.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 7 of 26
December 2015
Doc No HBDHB/CPG/080
They should reflect current accepted good practice and the requirements of the Standard.
Monitoring requirements need to consider all aspects of restraint use, including:
The physical needs of the patient/client, for example, health, nutrition, hygiene, comfort and
safety. This includes pressure area checks, circulation to restrained limbs, colour,
breathing, posture. A complete physical examination must occur within each 24 hour
period following physical restraint;
The psychological needs of the patient/client, for example, support, reassurance, company,
privacy, respect and dignity, orientation to time and place, and communication;
The cultural needs of the patient/client, for example, access to culturally appropriate
support, access to family/whanāu, peers, advocate, legal representative and respectful
removal of cultural objects.
The above observations shall be in addition to any other monitoring requirements in response
to other health conditions.
The monitoring process should also be used to evaluate the effect/impact and patient/client
response (both physical and psychological) to the restraint.
The monitoring process must include re-evaluation of the initial indication for use, desired
outcomes and duration of the restraint episode.
Communication
During the use of the personal restraint continuously communicate with the patient/client, the
team members and significant others present.
Communications with the restrained patient/client should include explaining to the individual:
What is happening throughout the procedure:
- Why the restraint is required, and
- The options available for the individual in the current circumstances.
Communication with physical restraint team members should include:
Checking the well-being of members, and
Checking with each member that their holds are applied safely.
Communication with other staff and significant individuals e.g. patients, visitors directly
affected, etc., should be done by a staff member not involved in the personal include advising
them of the chosen course of action, the need for that action, and how they might assist.
Rotate designated staff to alleviate fatigue.
If restraint needs to be maintained over a prolonged period of time (longer than sixty minutes),
safe removal to a suitable designated area may be required. Consideration must be given to
involving family and whanāu in the management of the patient.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 8 of 26
December 2015
Doc No HBDHB/CPG/080
Ending Restraint
Ending restraint is the responsibility of a registered health professional or the person who is
trained and certified in Calming & Restraint and is facilitating the restraint process.
Ending restraint occurs following assessment of the client and a decision that restraint is no
longer required.
Ending restraint must be managed in a manner that ensures the safety and dignity of the
client and the safety of staff.
However, and notwithstanding the above requirements in an emergency situation any staff
member may remove a client from their restraint.
Documentation of Restraint
All use of restraint must be reported in the Event Reporting System. It is the responsibility of
the clinical staff directing the restraint to ensure that they complete all required documentation.
All use of restraint (personal, physical, or environmental) must be also documented in the
patient/client health record and shall include:
The reasons for the restraint
The alternatives tried or attempted prior to restraint use
The type of restraint and equipment used
Time and duration of the restraint
Risks associated with the use of restraint and strategies to minimise these
The names of all staff, patient/clients and others involved in the restraint process
A record of restraint monitoring
Notification of family / whanāu / significant others of the need for restraint
Evaluation of restraint use and patient/client/family/whanau response to use of restraint
The alternatives implemented / attempted prior to restraint
The observations made.
Patient/client assessments, treatment provided and outcomes relating to use of restraint
Evaluating and review of restraint (at ward/unit level)
Each episode of restraint shall be evaluated in collaboration with the patient/client, and
where appropriate their family/whanāu. This shal be completed on the Patient/Client
Evaluation Form
(see Form 1).
The staff involved in the restraint process are responsible for completing a Staff Debrief of
the Restraint
(see Form 2).
It is the CNM’s responsibility to ensure overall restraint use is evaluated, including:
- Progress with reducing restraint use,
- Adverse outcomes,
- Staff compliance with policies and procedures,
- Whether an approved restraint is necessary, safe, of an appropriate duration and
appropriate in light of patient/client feedback and current accepted practice,
- Whether changes to the procedure are required,
- Whether additional training or education is needed,
- Whether changes to existing training are required.
It is the CNM’s responsibility to ensure an audit of restraint use is completed as per the
audit schedule. A summary report and action plan on use of restraint emerges from the
audit cycle.
If the staff involved in the restraint require an additional debrief then Critical Incident Stress
Management De-briefers can be contacted via the call centre.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 9 of 26
December 2015
Doc No HBDHB/CPG/080
RESTRAINT EVENT DOCUMENTATION FLOWCHART
RESTRAINT EVENT
The Clinician initiating the restraint
to complete
a RESTRAINT EVENT in the
EVENT Reporting System
Staff involved in the restraint to
complete
STAFF DEBRIEF FORM
Offer
PATIENT/CLIENT
EVALUATION
(to be completed by/with the patient)
NO
YES
Document on
Complete
Patient/Client
Patient/Client
Evaluation Form &
Evaluation Form
In Health Record
Send Documentation to
QUALITY & RISK TEAM
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the
case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 10 of 26
December 2015
Doc No HBDHB/CPG/080
APPROVED METHODS OF RESTRAINT
Potential Risks
Interventions to reduce
Type of
Associated Best
Potential Risk if restraint
associated with
potential risk and
Evaluation
Restraint
Practice
method not used
restraint method
monitoring
PERSONAL
Holding Limbs
First
assess
Injury
to
Restraint must only be
The
patient/client
can
Reassurance
and
patient/client for triggers
patient/client
used as a last resort
seriously
compromise
the
explanations
to
patient/
of agitation and treat
therapeutic environment
client
and
family
as
appropriately.
Limbs of patient/client to be
appropriate
held
using
approved
Behaviour may escalate to
Use
alternative
techniques.
level that the service user is a
Patient/client evaluation to
strategies
when
(a) Figure of Four
danger to self or others.
be completed after restraint
appropriate
e.g.
(b) Leg Holds
use
supervision by staff or
The patient/client has made
family members.
Above techniques cover the
and may continue to make a
Staff
debrief
to
be
3 principles to ensure that the
serious attempt or act of self-
completed after restraint
Offer
appropriate
limbs are secure and don’t
harm.
use
activities or tasks to
cause damage to joints or
distract
from
mental
Risk to staff due to
bones.
The patient/client has made
disorder.
use of inappropriate
and may continue to make a
holds.
Limbs of patient/client to be
sustained or serious attack on
Involve
and
include
held
using
approved
another person.
family as appropriate.
techniques to provide secure
and safe holds.
It was necessary to give
planned prescribed essential
Approach to restraint needs
treatment to a patient/client
to be coordinated and only
who is resisting treatment
used after de-escalation has
when legal requirements for
failed. All involved are clear
treating
against
patients
on coordinated plan.
wishes are fulfilled.
3 Person Team
First
assess
Injury
to
patient/
Restraint to be use as a last
The patient/client behaviour
Reassurance
and
Full
patient/client for triggers
client.
resort.
can
is
seriously
explanations
to
patient/
Restraint
of agitation and treat
De-escalation
must
be
compromising
the
client
and
family
as
appropriately.
attempted prior to restraint.
therapeutic environment.
appropriate
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the case of conflict the electronic version prevails over any
printed version. This document is for internal use only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 11 of 26
December 2015
Doc No HBDHB/CPG/080
Potential Risks
Interventions to reduce
Type of
Associated Best
Potential Risk if restraint
associated with
potential risk and
Evaluation
Restraint
Practice
method not used
restraint method
monitoring
3 Person Team
Use
alternative
Only approved restraint holds
Behaviour may escalate to
Patient/client evaluation to
Full
strategies
when
to be utilised
level that the patient/client is
be completed after restraint
Restraint
appropriate
e.g.
a danger to self or others.
use
supervision by staff or
Staff
to
attend
regular
family members.
refreshers on restraint holds to
The patient/client has made
Staff
debrief
to
be
ensure knowledge remains
and may continue to make a
completed after restraint
Offer
appropriate
current.
serious attempt or act of
use
activities or tasks to
self-harm.
distract
from
mental
Positional
Education
on
positional
disorder.
asphyxiation.
asphyxiation is provided to all
The patient/client has made
staff, including risk factors and
and may continue to make a
Involve
and
include
prevention.
sustained or serious attack
family as appropriate.
on another person.
Leg hold use to exit a room to
be use as a last resort. Staff
It was necessary to give
to remain on legs for the least
planned prescribed essential
possible amount of time
treatment to a patient/client
who is resisting treatment
Safe stance and distance to
be maintained during de-
escalation.
Staff injury due to If staff have access to alarms
aggressive individual these must be carried on them
at all times.
Restraint must only be used
as a last resort.
Restraint
process
to
be
coordinated with a clearly
designated person in the
number one role.
Staff
to
attend
regular
refreshers
and
mandatory
training days
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the case of conflict the electronic version prevails over any
printed version. This document is for internal use only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 12 of 26
December 2015
Doc No HBDHB/CPG/080
Potential Risks
Interventions to reduce
Type of
Associated Best
Potential Risk if restraint
associated with
potential risk and
Evaluation
Restraint
Practice
method not used
restraint method
monitoring
3 Person Team
Full
Restraint
PHYSICAL
Mittens/Hand
Assess
patient
for May escalate patient/ Safety assessment takes place The patient/client can
Reassurance
and
Restraints
triggers of agitation and client sense of lack of on each shift which includes seriously compromise the
explanations
to
patient/
or confusion
control resulting in mobility, cognition, potential for therapeutic environment.
client
and
family
as
(this does not
anger
and harm to others or self, level of
appropriate
include
Use
alternative aggressiveness.
supervision required
Behaviour may escalate to
handcuffs)
strategies
when
level that the patient/client is a
Patient/client evaluation to
appropriate
e.g.
Increased need for supervision danger to self or others.
be completed after restraint
supervision by staff or
would require a watch to be
use
family members.
employed
The patient/client has made
Risk of injury to
and may continue to make a
Staff
debrief
to
be
Offer
appropriate
patient/client
15-30 minute checks
serious attempt or act of self-
completed after restraint
activities or tasks to
harm.
use
distract from behaviour.
Reassurance and explanations
to patient and family as
Involve
and
include
required
The patient/client has made
family as appropriate.
and may continue to make a
Minimum of 2hrly checks which sustained or serious attack on
To minimise or eliminate
includes
another person.
harm to self or others.
- Removal of mittens and
further assessment of their It was necessary to give
need at this time
planned prescribed essential
- Assessment of redness on treatment to a patient/client
pressure areas
who is resisting treatment
- Offering food and fluids as
appropriate
- Mouth and eye cares
- Toileting
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the case of conflict the electronic version prevails over any
printed version. This document is for internal use only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 13 of 26
December 2015
Doc No HBDHB/CPG/080
Potential Risks
Interventions to reduce
Type of
Associated Best
Potential Risk if restraint
associated with
potential risk and
Evaluation
Restraint
Practice
method not used
restraint method
monitoring
ENVIRONMENTAL
Seclusion
To reduce:
Inability
to
leave Staff to enter as much as Violent
behaviour
(or
the
Reassurance
and
Mental Health
room of own accord
possible at a minimum of 2-
immediate
threat
of
it),
explanations
to
patient/
Inpatient Unit
Violent behaviour (or
hour intervals.
imminent
or
unacceptable
client
and
family
as
Only
the immediate threat of
level of risk to others or injury
appropriate
it),
imminent
or
Risk
of injury to
Inform patient/client of risk of to self during the course of a
unacceptable level of
patient/client
by
injury and approximate time mental illness that cannot be
Patient/client evaluation to
risk to others or injury to
hitting and kicking of
staff will return.
controlled
with
alternative
be completed after restraint
self during the course of
door and walls.
nursing approaches (psycho-
use
a mental illness that
social-cultural techniques) and
cannot be
controlled
or
appropriate
chemical
Staff
debrief
to
be
with alternative nursing
Inability to call for Staff to advise patient that they restraint.
completed after restraint
approaches
(psycho-
assistance
for will regularly check at interval
use
social-cultural
seclusion bedroom
of no longer than 10 minutes.
Increased
disturbance
of
techniques)
and
or
behaviour as a result of
appropriate
chemical
Audio monitoring of seclusion marked agitation, hyperactivity
restraint.
rooms available.
or
grossly
impaired
judgement/reality testing.
Disturbance
of
Increased
risk
of Fluids to be provided every
behaviour as a result of
dehydration
time room entered.
Increase in the disruptive
marked
agitation,
effects of external stimuli in a
hyperactivity or grossly
Access to water via ensuite patient/client who is highly
impaired
can be provided dependant on aroused due to their mental
judgement/reality
presentation
illness.
testing.
Fluid Balance Chart to be Deterioration in mental
The disruptive effects of
maintained if concern around state due to patient/client
external stimuli in a
fluid intake
inability to filter external stimuli
patient/client
who
is
highly aroused due to
Inappropriate
Full and timely assessment for Violence to others
their mental illness.
increase
of indication
of
rapid
medication use.
tranquillisation as per protocol
Escalation
of
illness
with
Deterioration in mental
subsequent physical risk
state
due
to
Rapid Tranquillisation protocol
patient/client inability to
to be followed when required.
To
prevent
violent
or
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© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 14 of 26
December 2015
Doc No HBDHB/CPG/080
Potential Risks
Interventions to reduce
Type of
Associated Best
Potential Risk if restraint
associated with
potential risk and
Evaluation
Restraint
Practice
method not used
restraint method
monitoring
filter external stimuli
destructive behaviour, using
Seclusion
Frequency of monitoring pulse, specific
indicators
of
Mental Health
Violence to others
temperature and vital signs are impending disturbance which
Inpatient Unit
determined
as
clinically may be identified by either the
Only
Escalation of illness with
indicated.
patient/client or the staff, and
subsequent
physical
which
should
wherever
risk
Observations
of
colour, possible be part of an agreed
breathing, position, activity and management plan.
Violent or destructive
behaviours must be recorded
behaviour, using specific
every 10 minutes.
indicators of impending
disturbance which may Risk of injury to staff A minimum of 3 Calming and
be identified by either and patient/ client Restraint trained staff to enter
the patient/client or the when entering the seclusion room. Use of
staff, and which should seclusion room
culturally
and
gender
wherever possible be
appropriate staff if possible.
part
of
an
agreed
management plan.
Patient/client to be asked to sit
on the bed or to move away
from the door.
If restraint required then only
approved holds to be utilised.
Potential
for Patient/client to be checked for
dangerous or harmful dangerous or harmful objects.
objects to be on the
patient/ client placed Sheets and other items to be
in seclusion.
removed from the seclusion if
risk
indicated.
Seclusion
blankets to be used in this
case.
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© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 15 of 26
December 2015
Doc No HBDHB/CPG/080
APPENDIX I
ENABLERS
Both enablers and restraint limit the normal freedom of movement of the patient/client. It is not the properties of the equipment, device or furniture
that determine whether or not it is an enabler or restraint but rather the intent of the intervention. Where the intent is to promote independence,
comfort and safety, and the intervention is voluntary, this constitutes an enabler.
The use of enablers should also follow the least restrictive option to safely meet the needs of the patient/client.
HBDHB recognises that while a number of routine procedures require the patient/client to be positioned or held in a certain way, these are done with
the person’s consent as part of the procedure and are explained prior to the procedure(refer to technical positioning definition), these are covered
under separate policies for the specific intervention. These are not to be confused with enablers which focus on equipment, devices or furniture.
HBDHB has approved the following as enablers when used in the stated manner, any deviation outside of this could constitute the equipment, device
or furniture being used as a restraint.
Interventions to reduce potential
Assessment of
Enabler
Associated Best Practice
Evaluation
risk and monitoring
enabler use
Bed Rails
Obtain patient consent for the use Reassurance
and
explanations
to The need for use of
Explanations
to
patient/
Patient request
of bed rails with a clear explanation patient/client and family as required.
enablers
must
be
client
and
family
as
Promote
of the reason for use as a means to
documented
on
the
appropriate
independence
promote
independence, comfort If the patient presentation changes the patient’s
flowchart
/
and safety
use of bed rails must be reviewed as NADP
or
appropriate
Constant reassessment of
these can have a high potential to place in the patient’s
the need for continued use
Advise the patient that the bed rails increase the risk of injury rather than heath record.
will be lowered immediately upon reduce the risk.
Feedback from patient/client
request.
Half hourly checks of patient/client while
Review of event reports
Before using bed rails assess the beside rails in place which includes visual
related
to
the
specific
suitability and look at alternative sightings
patient/client
strategies to meet the patient’s
needs.
2 hourly checks which includes:
- Offering food and fluids
Bed rails are not to be used as the -
Toileting
first option for falls prevention, see -
Change of position
falls risk assessment strategies for -
Assessment of skin integrity and
alternative options.
pressure points
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© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 16 of 26
December 2015
Doc No HBDHB/CPG/080
Interventions to reduce potential
Assessment of
Enabler
Associated Best Practice
Evaluation
risk and monitoring
enabler use
Bed rails are not an approved To be documented in health record.
restraint within this organisation and
staff need to be clear about their
use as an enabler and clearly
document same.
Assess staffing levels and where
possible
appoint
someone
to
closely monitor the patient/client
Explanations
to
patient/
Table tops – when Obtain patient consent for the use Half hourly checks of patient/client while The need for use of
client
and
family
as
placed in front of the of
table
tops
with
a
clear table in place which includes visual enablers
must
be
appropriate
patient/client
explanation of the reason for there sightings
documented
on
the
To provide stable
use
patient’s
flowchart
/
Feedback from patient/client
surface for objects
If patient/client becomes requests the NADP
or
appropriate
being used
Only to be utilised for a specific task table be removed – discontinue use.
place in the patient’s
Review of event reports
At the patient/clients
and then removed e.g. remove
heath record.
related
to
the
specific
request for stability
when meal finished
patient/client
while sitting
Maximum of 2 hourly checks which
Advise the patient that the table top includes:
-
will be removed at their request
Offering food and fluids
- Toileting and walking (if able, or
Before using table tops assess the
resting in bed if sitting in chair
suitability –
- Assessment of skin integrity and
pressure points
Assess staffing levels and where
possible
appoint
someone
to
closely monitor the patient/client
Document use in health record.
Explanations
to
patient/
Belts
– lap belts, Obtain patient consent for the use Half hourly checks of patient/client while The need for use of
client
and
family
as
walking belts, etc
of the belt with a clear explanation table in place which includes visual enablers
must
be
appropriate
To provide safety for of the reason for there use
sightings
documented
on
the
patient/clients when
patient’s
flowchart
/
Feedback from patient/client
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Restraint - Approval and Management to Enhance Safe Restraint
Page 17 of 26
December 2015
Doc No HBDHB/CPG/080
Interventions to reduce potential
Assessment of
Enabler
Associated Best Practice
Evaluation
risk and monitoring
enabler use
standing or sitting in
Advise the patient that the belt will If patient/client becomes requests the belt NADP
or
appropriate
wheelchairs
be removed at their request
be removed – discontinue use, with a place in the patient’s
Review of event reports
clear explanation of risks without the belt heath record.
related
to
the
specific
Before using a belt assess the in place.
.
patient/client
suitability for use
Maximum of 2 hourly checks which
Assess staffing levels and where includes:
there is a need appoint someone to -
Offering food and fluids
closely monitor the patient/client
- Assessment of skin integrity and
pressure points
Document use in health record.
This is a Controlled Document. The electronic version of this document is the most up-to-date and in the case of conflict the electronic version prevails over any
printed version. This document is for internal use only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 18 of 26
December 2015
Doc No HBDHB/CPG/080
APPENDIX II
DEFINITIONS
Abuse
Physical Abuse
Infliction of physical pain, injury of force.
Psychological /emotional Abuse
Behaviour including verbal abuse which causes mental anguish, stress and
fear
Sexual Abuse
Sexually abusive and exploitative behaviours involving threats, force or the
inability of the person to give consent
Chemical Restraint The use of medication, solely to ensure compliance or to render the
patient/client incapable of resisting
Advance
A written or oral directive:
Directive
a.
By which a patient/client makes a choice about a possible future
health procedure; and
b.
That is intended to be effective only when not competent.
Cultural
HBDHB recognises the specific cultural needs of Maori. Consideration
Guidelines
should be given to cultural requirements whilst restraining Tangata
Whaiora (refer to HBDHB Tikanga Best Practice Policy and Guidelines).
Cultural Safety
Practices which ensure that those receiving the service feel that their
culture is respected
Culture
Culture includes, but is not limited to, age or generation; gender; sexual
orientation; occupation and socio-economic status; ethnic origin or migrant
experience; religious belief; and disability.
Debrief – Staff
Following each episode of restraint staff involved in the restraint complete
a staff debrief form as a means of evaluating the use of restraint and
looking at alternatives to using restraint in the future.
De-escalation
A complex interactive process in which the highly aroused patient/client is
redirected from an unsafe course of action towards a supported and
calmer emotional state. This usually occurs through timely, appropriate,
and effective interventions and is achieved by service providers using skills
and practical alternatives.
Domestic
Domestic security is the practice of locking external doors at night for
Security
general security and is not covered by the Standard.
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case of conflict the electronic version prevails over any printed version. This document is for internal use
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December 2015
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Enablers
Equipment, devices or furniture, voluntarily used by the patient/client
following appropriate assessment, that limits the normal freedom of
movement, with the intent of promoting independence, comfort and/ safety.
NB: Both enablers and restraint limit the normal freedom of movement of
the patient/client. Where the intent is to promote independence, comfort
and safety and the intervention is voluntary, this constitutes an enabler.
The use of enablers should be the least restrictive option to safely meet the
needs of the patient/client.
Evaluation
A formal process following each episode of restraint or a defined regular
Patient/Client
intervals at which the patient/client and where appropriate their
family/whanāu, receives support to discuss their views on the restraint
episode.
Informed
As in the Code of Health and Disability Services Consumers’ Rights 1996
Consent
(the Code), informed consent is a process rather than a one-off event,
involving effective communication, full information, and freely given,
competent consent (Rights 5, 6 and 7 respectively). A signature on a
consent form is not, of itself, conclusive evidence that informed consent
has been obtained.
Locked Units
In a locked unit the locked exit is a permanent aspect of service delivery to
meet the safety needs of patient/client’s who have been assessed as
needing that level of containment.
Although by definition the locking of exits constitutes environmental
restraint the requirements of the Standard are not intended to apply to the
locking of exits in ‘locked units’, where the unit:
Is clearly designated a ‘locked unit’;
Has clear service entry criteria against which patient/client’s are
assessed prior to entry;
Can ensure that patient/client’s using the service continue to meet the
service criteria following entry; and
Can ensure any patient/client that does not meet the service criteria
has means to independently exit the unit at any time.
In the absence of any of the above points, the locking of exit doors should
be treated as environment restraint
Patient/Client
A person who uses/receives a health or disability service.
Recovery
Recovery is a term used in Mental Health that is defined as the ability to
live well in the presence or absences of one’s mental il ness (or whatever
people choose to name their experience). ‘Blueprint for Mental Health
Services in New Zealand: How things need to be’ (Mental Health
Commission)
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case of conflict the electronic version prevails over any printed version. This document is for internal use
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Restraint
The use of any intervention by a service provider that limits the
patient/client’s normal freedom of movement. (For interventions that limit a
patient/client’s freedom of movement voluntarily see definition of enabler)
Personal Restraint Where a service provider uses their own body to intentionally limit the
movement of a patient/client. For example: where a patient/client is held
by the service provider.
Physical Restraint
Where a service provider uses equipment, devices or furniture that limits
the patient/client’s normal freedom of movement. For example: where a
patient/client is unable to independently get out of a chair due to the design
of the chair, or the position of a table or fixed tray.
Environmental Where the service user intentionally restricts a patient/client’s normal
access to their environment. For example: where a patient/client’s normal
access means of independent mobility (such as a wheelchair) denied, or
access to their environment is intentionally restricted by locking devices on
doors (this includes seclusion in the Mental Health & Addiction Service).
Restraint
The Restraint Approval Committee (HBDHB) reviews the use of and
Approval
monitors restraint quarterly and reports information to Executive
Committee
Leadership Team.
The Restraint Approval Committee reviews and approves all proposed
changes to restraint use/type across the DHB and this includes systems
and processes.
The Restraint Approval Committee shall review any staff or patient/client
concerns related to the misuse of restraint.
The Restraint Approval Committee shall review the use of restraint based
on data and audits obtained from the Quality and Risk Service.
Restraint
A restraint episode refers to a single restraint event regardless of how
Episode
many times the patient/client has previously been restrained.
Review
A formal process of updating and amending or re-planning based on
evaluation of outcomes.
Technical
Technical positioning may be part of usual clinical procedures or possible
Positioning
clinical intervention e.g. plaster casts, IV splints, paediatric limb splints,
positioning and support during procedures, or to briefly manage clinical
symptoms.
Technical positioning, safe holding and supporting of a patient/client so
that a procedure can be carried out in a safe and controlled manner with
their consent, is not considered a form of restraint.
Technical positioning and safe holding, when the patient/client is not
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case of conflict the electronic version prevails over any printed version. This document is for internal use
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Restraint - Approval and Management to Enhance Safe Restraint
Page 21 of 26
December 2015
Doc No HBDHB/CPG/080
competent/fully conscious short-term, i.e. emerging from general
anaesthetic is acceptable when used for the immediate patient/client safety
and therapeutic purposes and is within acceptable clinical practice. Under
these circumstances, this is not considered restraint, as this is an expected
post-anaesthetic recovery room nursing intervention.
Seclusion
Where a proposed patient or patient, under the Mental Health (Compulsory
Assessment and Treatment) Act 1992, is placed alone in a room or area,
at any time and for any duration, from which they cannot exit freely.
Please refer to the Mental Health & Addiction Services Seclusion Policy.
Whänau/Family
The family or extended family/group of people who are important to the
person who is receiving the service.
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case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 22 of 26
December 2015
Doc No HBDHB/CPG/080
APPENDIX III
EDUCATION AND TRAINING IN RESTRAINT
All staff will have knowledge of “The Code of Health and Disability Service’s Consumers Rights
1996”, including assisting patients to access the information.
All staff shall have knowledge of scopes of practice, relevant legislation and HBDHB relevant
policies and procedures including knowledge of the Tikanga Best Practice Guidelines and
other cultural considerations.
Practice and training in use of restraint should ensure that any techniques are firmly grounded
in the context of good clinical practice (refer appropriate clinical training manuals).
All employees using restraint must be trained and have completed the appropriate courses and
be deemed to be certified as competent in restraint techniques; and specific trainings as
appropriate to service area. These resources shall be approved by the HBDHB Restraint
Approval Committee.
It is the responsibility of the Learning & Development/ Clinical Nurse Manager (CNM) to ensure
that individual records of restraint training and education are held for all staff.
Training and competency is seen as critical, both to the appropriate and safe use of restraint,
and to minimize the use of restraint.
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case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 23 of 26
December 2015
Doc No HBDHB/CPG/080
APPENDIX IV
RESTRAINT APPROVAL COMMITTEE
The Restraint Approval Committee is responsible for:
Approval of restraint techniques including new restraint techniques and determining the
education and staff training required for type of restraint
Considering and implementing any recommendations made regarding restraint evaluation
Auditing and reporting the education and training being undertaken to ensure standards are
met
Maintaining a register of restraint episodes and evaluations
Trend analysis
Providing feedback to individuals and units.
Evaluating and Review of Restraint by the Restraint Approval Committee
The HBDHB Restraint Approval Committee reviews the use and monitoring of restraint at
least quarterly and reports on this through the Clinical Board to the Executive Leadership
Group.
The Restraint Approval Committee shall review any staff or client concerns relating to the
use or misuse of restraint.
The Restraint Approval Committee shall review the use of restraint based on data obtained
from the Quality and Risk Service and the MH&AS Restraint Co-ordinator. This shall
include but not be limited to:
-
Extent of restraint use and trends
-
Reviewing progress towards a restraint free environment
-
Staff compliance with policies and procedures
-
Whether additional training or education needed or changes to existing training are
required.
-
Identification of opportunities for improving practice
-
Patient/client feedback
-
Any learning’s from evaluations.
-
Ongoing audits of health records in relation to restraint use and reduction
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case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 24 of 26
December 2015
Doc No HBDHB/CPG/080
FORM 1
Restraint - Patient/Client Evaluation
Date and Time of Event
Date and Time of Evaluation
(As soon as possible after restraint)
Persons Involved in Evaluation:
______________________________________________________________________
______________________________________________________________________
Tell me what was going on for you prior to the staff restraining you?
______________________________________________________________________
______________________________________________________________________
How did you feel while the staff were restraining you?
______________________________________________________________________
______________________________________________________________________
Did you understand what the staff talked to you about when they were restraining you?
______________________________________________________________________
______________________________________________________________________
Were you informed of your right to support from an advocate at any time during or after
restraint?
_____________________________________________________________________
Were there any positive outcomes from the restraint process?
______________________________________________________________________
______________________________________________________________________
Where do you think the restraint process needs to improve?
______________________________________________________________________
______________________________________________________________________
Did you feel the process took into account your cultural, religious or social
needs, values and beliefs? If not; what were your concerns and how might
we improve?
______________________________________________________________________
______________________________________________________________________
Was this Evaluation helpful?
______________________________________________________________________
______________________________________________________________________
Evaluation Facilitated by: _________________________Title_______________________
Copy to clinical file
Copy to Quality & Risk
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case of conflict the electronic version prevails over any printed version. This document is for internal use
only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 25 of 26
December 2015
Doc No HBDHB/CPG/080
FORM 2
Restraint - Staff Debrief Form
Date and time of event
Date and time of Debrief
Debrief to be completed by: the end of shift or within 24 hours
Names of Staff and Job Titles Involved in Debriefing
______________________________________________________________________________
______________________________________________________________________________
Verbal Intervention attempted (please specify de-escalation used)
______________________________________________________________________________
______________________________________________________________________________
Describe Events Preceding Incident
______________________________________________________________________________
______________________________________________________________________________
Staff to Discuss/Clarify Actual Incident
______________________________________________________________________________
______________________________________________________________________________
How Was the Incident Brought to a Conclusion?
______________________________________________________________________________
______________________________________________________________________________
Positive Aspects of Management of Incident
______________________________________________________________________________
______________________________________________________________________________
What was the communication with family/identified support person?
_______________________________________________________________________________
___________________________________________________________________________________
Areas for Improvement
______________________________________________________________________________
______________________________________________________________________________
Staff Perspectives egg: thoughts/feelings/injuries
______________________________________________________________________________
______________________________________________________________________________
Any other Matters Arising from the Debriefing
______________________________________________________________________________
______________________________________________________________________________________
Debriefing Facilitated by ___________________________ Job Title ________________________
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case of conflict the electronic version prevails over any printed version. This document is for internal use
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© 2015 Hawke’s Bay District Health Board
Restraint - Approval and Management to Enhance Safe Restraint
Page 26 of 26
December 2015
Doc No HBDHB/CPG/080
FORM 3
Review of Approved Restraints
Date of
Technique:
Comments/Changes:
Reviewed By:
Signature:
Review:
Holding Limbs:
Removing an object
HBDHB Restraint
Figure of four
Approval Committee
Securing arms/legs for a person lying down
Full Restraint:
Take down to the ground
Arm holds
Leg holds
HBDHB Restraint
Room exits
Approval Committee
Rolling a person over to their stomach
Take down to the person’s back
Take down from a figure of four
Seclusion (MHIPS only):
Meets the Ministry of Health, July 2008: Seclusion
under the Mental Health (Compulsory Assessment
and Treatment) Act 1992
DAMHS
Follows the Hawkes Bay District Health Board
Simon Shaw
Seclusion Policy
And complies with the NZS 8134.2:2008 Health and
Disability Services (Restraint Minimisation and Safe
Practice) Standards
Mittens/Hand Restraints
HBDHB Restraint
Hand mittens/restraints
Approval Committee
Hand mittens/restraints attached
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printed version. This document is for internal use only and may not be relied upon by third parties for any purpose whatsoever.
© 2015 Hawke’s Bay District Health Board