NZFS User Process Map FINAL
NZFS Confidential
PROCESS DESCRIPTION
To be read in conjunction with Process Map, page 2 below.
FUNCTION Comms
PROCESS TITLE PMC02_LMR ID Change - Short-term Vehicle Swap (Appliance Changeover)
Purpose of process (summary only): Change of Land Mobile Radio (LMR) data to accommodate short-term swapping of vehicle. Vehicle reassigned to a different station.
PROCESS END: Goal / desired process outcome (process Radio data updated.
termination):
Officer in Charge (OIC) / Chief Fire Officer (CFO) / Volunteer Support Officer (VSO) / Contractor is swapping / changing a vehicle.
PROCESS START: Problem to be solved:
Activity / Step 2 OIC / CFO / VSO / Contractor
advises of vehicle changes.
1982
Activity / Step 3
provides instructions
Activity / Step 4 OIC / CFO / VSO / Contractor follows
instructions
Act
OIC / CFO / VSO / Contractor tests to confirm data is reading correctly.
PROCESS END: Goal / desired process outcome (process
termination):
General notes:
Information
Official
the
under
Released
Page 1
http://wss.fire.org.nz/Realignment2012/ICT Documents/PMC02_LMR ID Change - Short-term Vehicle Swap_BUSINESS CRITICAL FINALISED
19/12/2012
NZFS User Process Map FINAL
NZFS Confidential
SWIM LANE USER PROCESS MAP
To be read in conjunction with Process Description, page 1 above.
FUNCTION Comms
PROCESS TITLE LMR ID Change - Short-term Vehicle Swap (Appliance Changeover)
Start: Step /
Step / process
Step / process
Step / process
Step / process
process 1
2
3
4
5
2. Contact
4. Follow
Process Owner: OIC / CFO /
1. Swapping /
5. Test to confirm
and
changing a
data is reading
VSO / Contractor
advise of vehicle
instructions
vehicle
correctly
changes
1982
Act
Communication Centre
3. Give
instructions
(ComCen):
Process notes/ metrics:
Information
Official
Key to mapping symbols:
Stor
Process
the
age
Delay
Sub-process
Movement
Termination
Progress to
Alternative
Task or work
Decision
Documentation
next step
process
process
under
Symbol colour palette
Owner / Work Stream
Top Line / Other
Third Line / Other
Fourth line
Released
Page 2
http://wss.fire.org.nz/Realignment2012/ICT Documents/PMC02_LMR ID Change - Short-term Vehicle Swap_BUSINESS CRITICAL FINALISED
19/12/2012