Date: Mon, 28 Jan 2013 19:46:20 +1300
Subject: Official Information Act request - Payroll error statistics
From: Maria-Jane Brodie <[FYI request #737 email]>
To: OIA requests at Air New Zealand <[email address]>

     Dear Air New Zealand,
     
     I am writing to request a breakdown of payroll error rates and
     statistics for the 2012 calendar year (01/01/12-31/12/12), broken
     down by pay period. Specifically:
     -The number of underpayments and overpayments made each pay period,
     broken down into gross dollar value bands in increments of $500
     (e.g. overpayments $0-$499, overpayments $500-$999, underpayments
     $0-$499, etc).
     -The number of staff employed by Air New Zealand during each of
     these pay periods.
     -If available, a breakdown of numbers of underpayments and
     overpayments by reason: error by the employee or team leader,
     processing error by the payroll team, system error.
     -Number of staff members who have had errors over multiple pays.
     E.g.: number of staff with a total of 0 pay periods with an error,
     number of staff with a total of 1 pay periods with an error, number
     of staff with a total of 2 pay periods with an error, etc.
     
     I would prefer to receive this information in electronic format -
     ideally, an excel spreadsheet.
     
     Yours faithfully,
     
     Maria-Jane Brodie
     
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