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Hi Nolwenn
Thank you for submitting the response to the Letter of Direction that arose from this years annual audit. I acknowledge receipt and the explanations and actions that Watercare has already taken to address the issues raised. I am satisfied that Watercare Services Ltd is taking all necessary actions to improve compliance at the site and I look forward to our upcoming site visit to discuss these issues further.
Regards
Ed
Edward Prince I Senior Resource Officer I Infrastructure
Waikato Regional Council
PO Box 4010, Hamilton East
Hamilton 3247.
P: 0800 800 401 OR 0800 800 402
From: NLagadec (Nolwenn) [mailto:[email address]]
Sent: Wednesday, 6 June 2018 12:53 PM
To: Edward Prince <[email address]>
Cc: PPerera (Priyan) <[email address]>; HJackson (Hayden) 1 <[email address]>
Subject: RE: Watercare WTP audit
Good afternoon,
Please find attached our response to the Letter of direction.
As discussed we acknowledge the partial compliance status given the HFA spill which occurred last year.
However, we would still be interested in meeting and reviewing with you the new consent condition relating to abstraction while the river level is low.
According to our trends we did not breach this condition, and believe the misunderstanding comes from the data tag used (i.e: 15mn take versus daily net take).
We would like to discuss with you what would be the best way of reaching consensus on this.
Please let me know if you would like to meet, and when would suit you.
Kind regards,
Nolwenn
Nolwenn Lagadec | Southern Water Treatment Manager
Watercare Services Limited
DDI: +64 9 539 7505
Mobile: +64 21 82 7505
Customer service line: +64 9 442 2222
Postal address: Private Bag 92 521, Wellesley Street, Auckland 1141, New Zealand
Physical address: 250 Creightons Road, Papakura, Auckland
Website: www.watercare.co.nz
From: Edward Prince [mailto:[email address]]
Sent: Tuesday, 1 May 2018 2:28 p.m.
To: NLagadec (Nolwenn) <[email address]>
Subject: Watercare WTP audit
Hi Nolwenn
Please find attached a copy of the audit and letter as well as the letter of direction for this year’s audit of the WTP. I have amended the issues you raised with me previously unfortunately this hasn’t affected the overall compliance status. A large part of this relates to the spills etc which are now no longer likely to affect the compliance status for the next audit.
There are no significant issues but just get a response back to me for the required actions in LOD by 6 June if possible. If you need longer just ask. I have put paper copies in the post.
Regards
Ed
Edward Prince I Senior Resource Officer I Infrastructure
Waikato Regional Council
PO Box 4010, Hamilton East
Hamilton 3247.
P: 0800 800 401 OR 0800 800 402
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********************************************************************** This email message and any attached files may contain confidential information, and may be subject to legal professional privilege. If you have received this message in error, please notify us immediately and destroy the original message. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of Waikato Regional Council. Waikato Regional Council makes reasonable efforts to ensure that its email has been scanned and is free of viruses, however can make no warranty that this email or any attachments to it are free from viruses. **********************************************************************