This is an HTML version of an attachment to the Official Information request 'Raw data collected from Have Your Say surveys.'.

On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 1 
 
Full Name/Organisation: Anne Margaret Julian 
Wish to speak to the Council: No 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
Yes 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 
Great atmosphere during summer


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 2 
 
Full Name/Organisation: Cinema Express Bar & Cafe 
Wish to speak to the Council: Yes 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
No 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
No 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
No 
 
 
General Comments 
I do not agree with the proposed policies


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 3 
 
Full Name/Organisation: Nick Jones 
Wish to speak to the Council: No 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
Yes 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 
Probably best you provide options on length of licence, this is a leading question offering 
only 2 years or 'no' as the possible options.


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 4 
 
Full Name/Organisation: Chaos Cafe 
Wish to speak to the Council: No 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
Yes 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 
The statement that extra space should be allowed for visually impaired persons is not a 
reasonable choice when footpaths are of a limited width already. It is acceptable where the 
council has al owed for extra footpath width


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 5 
 
Full Name/Organisation: Jeanne Dennehy 
Wish to speak to the Council: No 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
Yes 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 6 
 
Full Name/Organisation: Crowded House Bar & Eatery 
Wish to speak to the Council: No 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
No 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 
I disagree with the changes in policy statement number 3. I think we need the policy as it 
currently is, as a licencee we have several tourists and patrons that like to have a beer or 
wine in the middle of the afternoon or after dinner out in the encroachment areas currently 
provided. People should have the choice if they want to eat or not at any time of the day. 
Lets keep the CBD tourist friendly.


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 7 
 
Full Name/Organisation: Willcam Co Ltd 
Wish to speak to the Council: Yes 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
No 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
No 
 
 
General Comments 
The Salty Dog is a small community pub located in the heart of Moturoa. Its clientelle spans 
a wide range of ethinticities, social levels and has a predominate age range of 40 to 70 year 
olds We are open from 10am in the morning to 11pm at night. It is a highlight of many of 
these peoples days to enjoy companionship at the outside council leased area whilst basking 
in the sun. The pedestrian traffic flow past the leased area can be numbered under 12 per 
day. The majority using the undercover access from the four square to the hairdresser on St 
Aubyn Street, with the main thrust of pedestrian traffic using the opposite side of the road, 
where most of the businesses are located. We think it is highly unfair to prejudice this small 
community business and possibly destroy the 22 years of good will to the local community 
especially the old timers. There are elements of the proposal that I am sure  we can possibly 
negotiate. We look forward to being able to have our views heard Please keep us informed


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 8 
 
Full Name/Organisation: Peggy Gordons Celtic Bar 
Wish to speak to the Council: Yes 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
No 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 
As per Policy Statement: Option 1 - No Option 2 -with amendments regarding outside with 
food and associated drinks as we have a lot of overseas visitors and locals who sit outside 
and enjoy the sun and have a beverage without food.  Option 3 Status Quo


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 9 
 
Full Name/Organisation: Karyn Grant 
Wish to speak to the Council: Yes 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
No 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
No 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 
we believe the public, visitors and locals should be able to enjoy a drink responsibly with or 
without dining within an authorised encroachment area. This will enhance & activate 
sociability in the central business district, much aligned with what successful & desirable 
destination cities promote. The onus will be on the licensee to manage within  the sale and 
supply of liquor on the same basis that they do in other areas of the tenancy.


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 10 
 
Full Name/Organisation: Ekdahl Property Management 
Wish to speak to the Council: No 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
No 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
No 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
No 
 
 
General Comments 
We support Option 2. Approve the updated policy and guidelines for public consultation with 
amendments.  1) Agree: we want to show a good tidy main street with quality out seating 
arrangements  2) Disagree: that outdoor dining for primary purpose of dining, as at times 
people do want to sit out side in the afternoon sun and have a drink or maybe after an 
evening meeting/ event  3)  Fees, License periods and Smoking needs more discussion, this 
is an industry that is highly competitive and seasonal, requires substantial investment and 
operators need to have some certainty with encroachment license longevity when factoring 
in capital outlay


On-street Dining Policy and Guidelines Feedback 
 

Feedback No: 11 
 
Full Name/Organisation: Lara Toyne for Haven Holdings Limited 
Wish to speak to the Council: No 
 
 
Feedback 
 
Focus on food 
1.   Should the policy emphasise that on-street dining be for eating food (with associated 
drinks)? 
No 
 
Licence duration and review 
2.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
Promotion of smokefree on-street dining 
3.   Should business owners have an incentive (a 50 per cent discount on the annual licence 
fee) to provide smokefree on-street dining areas 
Yes 
 
 
General Comments 
Changing the policy which prohibits having a drink with out food, doesn't show the vision of 
a forward think city but one of backward thinking, which also doesn't not consider the social 
behavior of its residents and visitors


On-street Dining Policy and Guidelines Feedback 
Feedback No: 12 
Full Name/Organisation: Channa Miriam Knuckey 
Wish to speak to the Council: No 
Feedback 
Focus on food 
1. Should the policy emphasise that on-street dining be for eating food (with associated
drinks)?
Yes
Licence duration and review 
2. Should business owners have an incentive (a 50 per cent discount on the annual licence
fee) to provide smokefree on-street dining areas
Yes
Promotion of smokefree on-street dining 
3. Should business owners have an incentive (a 50 per cent discount on the annual licence
fee) to provide smokefree on-street dining areas
Yes
General Comments 
Main concern is interferring with peaceful flow of foot traffic.


Feedback No: 13
To: 
New Plymouth District Council 
Subject: Review of On-street Dinning Policy and Guidelines  
My Wife, Sheryl and I own The Good Home Gastro Restaurant/Bar and Icons Sports Bar in 
Centre New Plymouth. We have own this since 2000. Renovated in 2006 to open the Good 
Home Gastro bar in centre NP.  
We and our Team work very hard to provide great Hospitality to the City of New Plymouth, 
not only to the locals of NP and Taranaki, but the many tourist that venture into our 
premises.  
We are concern that the proposed change to the on-street dinning Policy will affect the 
positive nature of this Hospitality in the city and the city vison for the CBD.  
 On-Street Dining Guidelines 
General Comments 
We support the ability for New Plymouth businesses to have outdoor dining spaces 
and we are, generally, in support of the existing bylaws allowing the provision 
of outdoor areas for the consumption of food and beverages, including those 
offered by licensed premises. 
 We support having some rules and regulations around outdoor dining facilities 
and their use and we support there being some consistency throughout  
New Plymouth, however, we also believe that there needs to be some 
flexibility. 

The hospitality sector is far more than a provider of entertainment services 
and a component of the service sector. It is an integral part of the tourism 
industry, a large employer and a significant economic contributor to the New Plymouth 
District. 
– and in turn, to the country as a whole.
We acknowledge the importance of a positive inner-city environment; the growth of 
Tourism in our City is at all time high and forecast as we all know is to continue in a 
positive trend. 

This would be a backward step for the second-best region in the world voted 2017. We 
have had such an increased in tourism numbers which Hospitality is so much part of, 
hence on a hot summer’s day/evening , no one can call in to an inner city 
café/restaurant/bar enjoy a glass of wine or cold glass of cider in the sun, without 
having the intention to dine.  

 Our sector is at the forefront of this, we have a responsibility to deliver great venues, great 
food & beverage combined with outstanding service.  
We would like to endorse your Review of Option 2, but with some selected amendments: 
We support a number of chances in this amendment, one being,  
-We support the change to Smoke free on street dining experience and what has been
proposed. The proactive approach of letting Business owners have a choice is positive step.
- The safe pathway for pedestrians is a positive.
Concerns:  
We strongly oppose the deleting the “Casual Drinking” experience for all. 
Specific Comments: 
 licensed premises are also bound by the Sale and Supply of Alcohol 
Act 2012, which contains provisions that relate to the ‘amenity and good 
order’ of the locality1, noise management and ensuring that the operation of 
the licensed premises are not “being used in a disorderly manner so as to be 
obnoxious to neighbouring residents or to the public”2. 
It is our experience that due to on-licensed premises being legally bound by 
both The Sale and Supply of Alcohol Act 2012 and current outdoor dining 
bylaw provisions, and the strict penalties that can be imposed, that onlicensed 
premises are the most monitored and controlled users of outdoor 
dining areas. 
If a License holder breaches the policy or guidelines, or the Liquor act, they can be 
dealt with, within the local enforcement. And /or current Law. So, the council and 
police have all the rights to take this privilege away at present.  


Policing of this change: This would be extremely difficult to police, as we have the same 
challenges in the sector with Easter etc, people are allowed to consume liquor before and 
after dinning, the allowing time is aprox 1 hour. This would be extremely difficult to manage. 
Summary 
We thank you for letting us submit our concerns to the change of this policy and 
believe common sense will prevail. 

The Ability to let Visitors to this great city of New Plymouth and our local ratepayers 
be able to partake in a quite beverage in an outside licensed encroachment area, 
without being forced to have a meal.   

We all want to be known as one of the progressive city’s around the world, This 
doesn’t follow that trend, this sends a clear message of the opposite.    

Kind Regards 
David & Sheryl Stones 
The Good Home  


Feedback No: 14
HOSPITALITY ASSOCIATION OF NEW ZEALAND 
SUBMISSION 
to the 
New Plymouth District Council 
on the 
Encroachment Licences for On‐Street Dinning  
Bylaw – October 2018 
Hospitality New Zealand – Taranaki  
David Stones 
President  
[email address]  
I. Introduction
1.1 Hospitality New Zealand Taranaki appreciates the opportunity to make
submissions on this proposed bylaw.
1.2 Hospitality New Zealand is a voluntary membership based, not-for-profit trade
association. Our members consist of cafes, bars, taverns, restaurants,
nightclubs, accommodation hotels and off- licences and at present Hospitality
NZ represents approximately 2,400 members nationwide, with around 80 in
the Taranaki Region.
1.3 We support, in general, the introduction of consistent New Plymouth -wide standards
and regulations and we wish to make specific comments on the below
sections of the bylaw.
2: On-Street Dining Guidelines 
General Comments 
2.1 We support the ability for New Plymouth businesses to have outdoor dining spaces 
and we are, generally, in support of the existing bylaws allowing the provision 
of outdoor areas for the consumption of both food and beverages, including those 
offered by licensed premises. 

2.2 We support having some rules and regulations around outdoor dining facilities 
and their use and we support there being some consistency throughout  
New Plymouth, however, we also believe that there needs to be some 
flexibility. 
2.3 The hospitality sector is far more than a provider of entertainment services 
and a component of the service sector. It is an integral part of the tourism 
industry, a large employer and a significant economic contributor to the New 
Plymouth District. 
– and in turn, to the country as a whole.

We acknowledge the importance of a positive inner-city environment; the growth of Tourism 
in our City is at all time high and forecast as we all know is to continue in a positive trend. 
 Our sector is at the forefront of this, we have a responsibility to deliver great venues, great 
food & beverage combined with outstanding service.  
We would like to endorse your Review of Option 2, but with some selected 
amendments: 

We support a number of chances in this amendment, one being,  
-We support the change to Smoke free on street dining experience and what has been
proposed. The proactive approach of letting Business owners have a choice is positive step.
- The safe pathway for pedestrians is a positive.
Concerns: 
We strongly oppose the deleting the “Casual Drinking” experience for all. 
In our research throughout the country, we cannot find any other council that has proposed 
this change, other councils have tightened the by law up, or changed parts of this bylaw, 
none have stated “Dinning only” to our Knowledge.  
Specific Comments: 
 licensed premises are also bound by the Sale and Supply of Alcohol 
Act 2012, which contains provisions that relate to the ‘amenity and good 
order’ of the locality1, noise management and ensuring that the operation of 
the licensed premises are not “being used in a disorderly manner so as to be 
obnoxious to neighbouring residents or to the public”2. 
It is our experience that due to on-licensed premises being legally bound by 
both The Sale and Supply of Alcohol Act 2012 and current outdoor dining 
bylaw provisions, and the strict penalties that can be imposed, that onlicensed 
premises are the most monitored and controlled users of outdoor 
dining areas. 
If a License holder breaches the policy or guidelines, or the Liquor act, they can be 
dealt with, within the local enforcement. And /or current Law. So, the council and 
police have all the rights to take this privilege away at present.  


Policing of this proposed change: This would be extremely difficult to police, as we have 
the same challenges in the sector with Easter etc, Customers are allowed to consume liquor 
before and after dinning, the allowing time is aprox 1 hour. This would be extremely difficult 
to manage.  
3. Conclusion
Hospitality New Zealand Taranaki Branch again thanks the New Plymouth District Council
for the opportunity to make this submission.
We urge Council to recognise the contribution and value that outdoor dining 
areas, and good hospitality operators, bring to the economic, social and 
tourism vitality of the New Plymouth City and not to impose “the Dinning only” restrictions, 
conditions within the outdoor dining  
We are happy to further consulate  on this issue and look forward to continuing to work with 
Council on this important issue for our members. 
Kind Regards 
David Stones 
Branch President  
Hospitality New Zealand – Taranaki 


Feedback No: 15
Submission to: New Plymouth District Council – On Street Dining 
Policy and Guidelines  
Submission from: New Plymouth Business and Retail Association 

16 October 2018 
Michelle Brennan, BARA Coordinator 
Taranaki Chamber of Commerce 
P O Box 2  
New Plymouth 4340 
06 759 9080 
[email address] 
BARA wishes to present its comments to New Plymouth District 
Council in person at a hearing.  

Introduction 
BARA welcomes the opportunity to provide feedback on New Plymouth 
District Council’s proposed amendments to its On-Street Dining Policy. 
BARA is a collective voice for businesses mainly, but not only, in New 
Plymouth’s CBD.  BARA currently has 96 members including 21 from the 
hospitality sector. 
Encroachment Licences for On Street Dining 
Following consultation with some of our affected members, we do not 
agree with the recommended Option 1. 
We are supportive of the changes to the policy with the exception of 
Point 3. 

Changing the policy which prohibits having a drink without food is a 
backward step. Welcome to 1980’s New Plymouth. 
A key focus for the district is Tourism. Imagine the following scenarios: 
 It’s 3.00pm on a hot sunny day. Some visitors sit at a table outside
and order a cold beer or glass of wine. The staff member asks for a
food order but the visitors are not hungry as they have had lunch,
and it’s too early for dinner.


 
 
“Sorry but you need to come inside where it’s really warm before 
you drink that”. 
 
It won’t take long for word to get out that New Plymouth is not a fun 
place to visit. 
 
  A group of friends have just been to the theatre. It is 10.30pm and 
a lovely evening. They decide to finish off the evening with a 
nightcap. The hospitality venue has music playing inside so they 
want to sit outside so they can have a conversation. 
“Sorry but you can’t sit out here, you need to come inside and yell 
at each other”. 
 
This is not the way forward. Current Liquor Licensing is already effective 
in managing the requirements of businesses to adhere to Bylaws and 
ensures appropriate controls. 
 
We do not believe that this change will enhance either local or visitor 
experiences. 
 
There also needs to be further discussion with affected businesses on the 
two year maximum duration of Licences and the ability for Council to 
review the Licence at any time. 
 
We therefore support Option 2. 
Approve the updated policy and guidelines for public consultation with 
amendments.