22 February 2019
45 Pipitea Street, Wel ington 6011
Phone +64 4 495 7200
Fax +64 4 382 3589
Camilla
Email
[email address]
[FYI request #9483 email]
Websit
e www.dia.govt.nz
Dear Camilla
Official Information Act 1982 (OIA) request OIA 18/19-0463
Thank you for your request under the Official Information Act received by the Department of Internal
Affairs (Department) on 31 January 2019. You requested:
Information about the breakdown of costs for the production of the passport booklet
Your request is responded to as fol ows:
New Zealand passport and travel documents are ful y funded by New Zealand passport holders on a
cost recovery basis. There are a number of costs which affect the production of a New Zealand
passport and therefore the fee that needs to be charged.
The costs to be recovered are:
• Direct costs: Passport books, staff and courier costs.
• Indirect costs: Technology costs, and al other passport production costs that are not directly
linked to volumes.
• Business support costs: Administration costs, including those related to shared services (eg
HR, finance, legal etc).
When setting fees, the projected costs must take into account general inflationary pressures as well
as costs associated with investment required to maintain a world class passport system; cost savings;
and expected changes in the price of the travel document book. The Department has released a Cost
Recovery Impact Statement which provides further details on these points which can be found here:
https://www.dia.govt.nz/diawebsite.nsf/Files/Proactive-Release-Passports-Fees/$file/Passport-
(Fees)-CRIS-Redacted.pdf
You may be interested in viewing documents published by the Department in relation to the recently
announced change to passport fees. Cabinet papers and minutes are available to view at
https://www.dia.govt.nz/Proactive-Releases#Min.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available at
www.ombudsman.parliament.nz or
freephone 0800 802 602.
Yours sincerely
Briget Ridden
Manager Branch Development and Support
Service Delivery and Operations
Document Outline
