20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
Phone 09 355 3553
Website www.AT.govt.nz
1 March 2019
Mr Stephen Ridley
[FYI request #9485 email]
Dear Mr Ridley
Local Government Official Information and Meetings Act 1987
CAS-966526-T5L9P8
We refer to your request for official information dated 31 January 2019, requesting service
reliability details for the Papakura to Pukekohe shuttle service for 2018.
1. service reliability details for the Papakura to Pukekohe shuttle service for 2018. Can
this please include:
•
Punctuality
•
Cancellations
•
If possible how the service links with the Southern line
Pukekohe Line performance 1 January 2018 to 31
December 2018
Services planned
21,499
Services cancelled
158
Reliability
99.3%
Services delayed
443
Punctuality
97.9%
You may be interested to know that this information is published on AT’s website as part of
the Monthly Business Report here:
https://at.govt.nz/media/1979386/item-9-business-
report.pdf (under Board Reports) page 55.
We trust the above information has addressed your request however should you believe that
we have not dealt with your request appropriately, you have the right in accordance with
section 27(3) of the LGOIMA to make a complaint to the Of ice of the Ombudsman and seek
an investigation and review in regard to this matter.
If you have any further queries, please contact Auckland Transport on 09 355 3553 quoting
Official Information request number CAS-966526-T5L9P8.
Yours sincerely
Stacey Van Per Putten
Group Manager Metro Service Delivery