25 March 2019
Anthony Jordan
[email address] Tēnā koe Anthony
Time Extension of your Official Information Act request, reference: 0053780
Thank you for your request of 25 February 2019, asking for the following information under the Official
Information Act 1982 (the Act):
1. Upto date memorandums/education resources that ACC staff are disclosed in order to identify
those at risk of self harm and Suicide whilst in contact with ACC
2. Upto date memorandums/education resources that ACC staff are disclosed in order to
intervene those at risk of self harm and Suicide whilst in contact with ACC
3. Information that would assist in reassuring Current Claimants and Potential Claimants, that
ACC is proactive in educating it's staff and medical professionals that Suicide Awareness and Self
Harm is real and a problem that requires ongoing vigilance
4. Available ACC funded counseling assistance for those vulnerable to Self Harm and Suicide
behaviours whilst awaiting reviews and/Or treatment
ACC needs extra time
The Act requires that we advise you of our decision on your request no later than 20 working days after
the day we received your request. Unfortunately, it will not be possible to meet that time limit and we
are therefore writing to notify you of an extension of the time to make our decision, to 8 April 2019.
This extension is necessary as the consultations required to make a decision on your request are such that
a proper response cannot reasonably be made within the original time limit.
ACC is happy to answer your questions
Please contact me on
[email address] if you would like to talk about this letter. I will be
happy to answer any questions or, if you have any concerns, work with you to resolve these.
If you are not happy with this response, you have the right to make a complaint to the Ombudsman.
Information about how to do this is available at
www.ombudsman.parliament.nz or by phoning 0800 802
602.
Nāku iti noa, nā
Emma Coats
Manager Official Information Act Services
Government Engagement & Support