New Zealand Post Limited

A public authority, also called New Zealand Post

63 requests
Information systems
Response by New Zealand Post Limited to [User 80394] (Account suspended) on .
Successful.
Kia Ora [User 80394 name removed by FYI.org.nz], First and foremost, I would like to thank you for your patience. Please find responses to your reque...
Kia Ora T, We have spoken to the Bulls agency as well as checking any lodged complaints / queries at NZ Post and we are aware of only 2 parcels that...
NZ Postal Service
Response by New Zealand Post Limited to Requestor on .
Successful.
Hi, Thanks for your email. In regards to your follow up queries please find below our response. Q1 - Yes, the item would treated as undeliverable and...
Former New Zealand Post Brand Guidelines
Response by New Zealand Post Limited to Thomas A. on .
Partially successful.
Kia ora Thomas In order to make the appropriate redactions and protect our commercial position in accordance with section 9 (2) (b) (ii), this is the...
Kia ora Mr Laing   In relation to questions 6 and 7 we have requested from the UPU their Parcels Performance Reports from the QCS Mail Reporting S...
Cost of "Wellington Redesign" Product
Response by New Zealand Post Limited to Vaughan on .
Partially successful.
Kia ora Chelle and Vaughn   Further to your request under the Official Information Act that we received on 3 May regarding the total cost of the W...
Hi David   In response to your Official Information Act request for the delivery photo in relation to Track & Trace Number: HB002709225NZ, please...
delivery issues during Covid
Response by New Zealand Post Limited to Jon Dow on .
Partially successful.
Dear Jon    Thank you for your Official Information Act request received on 13 May 2020.    You have asked us the following questions:     ...
Vulnerable Customer Policies and/or Procedures
Response by New Zealand Post Limited to B SMITH on .
Successful.
Good morning B Smith,   We have conducted and completed a search for information concerning your OIA request asking for informaiton on "any polici...
Hi Margaret I can confirm that there is a current agreement in place for the provision of Post Shop services at 39 Station Road until at least 2024, b...
Hi Michael Firstly, please accept my apologies for the delay in responding to your OIA request. In response to your question "Is New Zealand Post cur...
post offices Northland
Response by New Zealand Post Limited to Mark on .
Partially successful.
Hi Mark We have reviewed your request and due to how far back the information you are seeking goes, unfortunately we no longer hold that information,...
Hi John Thank you for your request under the Official Information Act. Your request relates to all documents and correspondence between USPS (or anoth...
Delivery 90% On Time
Response by New Zealand Post Limited to Gregory Soar on .
Successful.
Dear Mr Soar I am following up on my previous message and again would like to sincerely apologise for the messaging you heard when calling our Nation...
I actually like the idea of the Paxters, and am hoping that they're economically viable. It is certainly useful that they can maneuver onto footpaths....
No email address or contact name for Privacy Act requests
Response by New Zealand Post Limited to S. Paurini on .
Partially successful.
Please note that a search of the NZ Post website for "privacy officer" gives a first search item which leads to the Contact List page at https://www.nz...
List of historical Post Offices closed
Response by New Zealand Post Limited to Becca Danielle on .
Successful.
Hi Becca   We refer to your request of 16 December 2019 under the Official Information Act 1982 (the Act), and your subsequent email on 9 January...
Thanks NZ Post. In the absence of others having not done it. Regards Rich
reply received Oia Officer <Oia.Officer@nzpost.co.nz> Attachments Thu, Apr 18, 12:30 PM to me Dear Mr Chapman, We write in reference to your r...
Complaints summary data
Response by New Zealand Post Limited to Cody C on .
Partially successful.
Dear Cody, Thank you for clarifying your request under the Official Information Act 1982 (the ‘Act). You have asked for: "a complaints summary for th...
Calculation of due dates under the OIA
Response by New Zealand Post Limited to Mark Hanna on .
Successful.
Thanks Mark - we were aware of the calculator and I see that it does work for our purposes now. Will point to that in our process. OIA Officer This e...
Dear Shane I refer to your request below, and can advise the following: There were 520 street receivers in the greater Auckland region at the end of...
Staff wellbeing and PAXSTER use.
Response by New Zealand Post Limited to Katie Torrington on .
Partially successful.
Dear Katie Thank you for your request. Please see attached. Regards OIA Officer
Private Postal Provider
Response by New Zealand Post Limited to W SHIH on .
Successful.
Hi   Please find a copy of The Chart and the Access Guide, as requested.   Regards OIA Officer.   ---------------------------------------...
Paxster Tactical Manual
Response by New Zealand Post Limited to Zhivan Alach on .
Successful.
Dear Zhivan, Thank you for your request for information under the Official Information Act.  In response to your request for "a copy of any operat...

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