Kia Ora T,
I am writing in response to your correspondence requesting the following
information:

* How many parcels went missing from the Bulls Post Shop drop point on
the 4th of May 2023 and if your missing parcels were the only parcels
to go missing that day or if there were others.

We are treating this as a request for information under the Official
Information Act 1982. 
This email is to acknowledge that this correspondence was received by New
Zealand Post on 18 May 2023 and to advise that in accordance with the act
a response to this request will be provided no later than 16 June 2023.
Ngā mihi,
OIA Officer
NZ Post

This email with any attachment is confidential and may be subject to legal
privilege.

If it is not intended for you please reply immediately, destroy it and do
not copy, disclose or use it in any way.

--------------------------------------------------------------------------

From: T <[FOI #22839 email]>
Sent: Thursday, 18 May 2023 1:22 pm
To: Oia Officer <[email address]>
Subject: Official Information request - How many missing parcels on 4th
May 2023 from Bulls Post Shop Pick Up
 
Dear New Zealand Post Limited,
I am writing to ask you under the Official Information Act about how many
parcels went missing from your Bulls Post Shop drop point on the 4th of
May 2023 and if our missing parcels were the only parcels to go missing
that day or if there were others.

As we have already asked you about this but you refused to answer you told
our agents that you could not provide this information to us as it was a
Privacy Act issue, however, we have been in touch with the Privacy
Commission, who have confirmed that asking for this request is not a
breach of the Privacy Act as no personal details are being requested.

Yours faithfully,

T

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #22839 email]

Is [New Zealand Post request email] the wrong address for Official Information
requests to New Zealand Post Limited? If so, please contact us using this
form:
[1]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

show quoted sections

Kia Ora T,

We have spoken to the Bulls agency as well as checking any lodged
complaints / queries at NZ Post and we are aware of only 2 parcels that
were raised as an issue, relating to delayed delivery on the 4th of May
2023. 

The two parcels were scanned and handed to the courier, but they were
delayed in delivery to the sender. 

Ngā mihi,
OIA Officer
NZ Post

This email with any attachment is confidential and may be subject to legal
privilege.

If it is not intended for you please reply immediately, destroy it and do
not copy, disclose or use it in any way.

show quoted sections

From: T <[FOI #22839 email]>
Sent: Thursday, 18 May 2023 1:22 pm
To: Oia Officer <[email address]>
Subject: Official Information request - How many missing parcels on 4th
May 2023 from Bulls Post Shop Pick Up
 
Dear New Zealand Post Limited,
I am writing to ask you under the Official Information Act about how many
parcels went missing from your Bulls Post Shop drop point on the 4th of
May 2023 and if our missing parcels were the only parcels to go missing
that day or if there were others.

As we have already asked you about this but you refused to answer you told
our agents that you could not provide this information to us as it was a
Privacy Act issue, however, we have been in touch with the Privacy
Commission, who have confirmed that asking for this request is not a
breach of the Privacy Act as no personal details are being requested.

Yours faithfully,

T

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #22839 email]

Is [New Zealand Post request email] the wrong address for Official Information
requests to New Zealand Post Limited? If so, please contact us using this
form:
[1]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

This email with any attachments is confidential and may be subject to
legal privilege. If it is not intended for you please reply immediately,
destroy it and do not copy, disclose or use it in any way.

References

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