NZ Citizenship timeframe
Daniel made this Official Information request to Department of Internal Affairs
The request was partially successful.
From: Daniel
Dear Department of Internal Affairs,
As i got the reply from one of your staff Aline (Customer Services Officer) underneath are some points to raise :
Aline : We were also prioritizing essential identity services including birth and
death registration, registration of citizenship by descent, and issuing
passports.
Before COVID, i assume citizenship department already have these identity services to workon as well when the processing times are less (3-5 months) ?
Aline: As a direct consequence of Covid-19, the number of citizenship
applications has significantly increased since March and a number of
Citizenship Officers were unable to work from the office.
Can you please put some light on data from last 3 years(including current year) how much citizenship applications has significantly increased?
First of all the applications increase because there was no application processed from March to May or June. So obviously this will make an significant increase. If department worked from Work from home the number will not increase.
As we are in modern era and also whole NZ is working from home who can, I assume Department of Internal Affairs doesn't have a way or enough resources to Work from home while COVID?
And i also didn't the get the reply for when the processing times are going normal (3-5 months)?
Yours faithfully,
Daniel
From: OIA
Department of Internal Affairs
Hi Daniel,
Your enquiry was accepted as an Official Information Act request. This means that the Department will provide its answer as soon as practicable but by no later than twenty working days after receiving it, and you will have recourse to the rights and protections of the Official Information Act 1982.
I have noted your additional questions below. These have now been added to your request and the Department's response will address both your original question and your new questions.
The Department's response will be provided as soon as practicable and by no later than 20 January 2021. (Official Information Act servicing is closed annually from 25 December to 15 January inclusive)
Ngâ mihi,
Michelle Reed | Lead Advisor – Official Correspondence
Te Urungi - Organisational Strategy and Performance
Te Tari Taiwhenua - The Department of Internal Affairs
45 Pipitea St | PO Box 805, Wellington 6140, New Zealand | www.dia.govt.nz
-----Original Message-----
From: Daniel <[FOI #14230 email]>
Sent: Tuesday, 1 December 2020 4:32 PM
To: OIA <[email address]>
Subject: Official Information request - NZ Citizenship timeframe
Dear Department of Internal Affairs,
As i got the reply from one of your staff Aline (Customer Services Officer) underneath are some points to raise :
Aline : We were also prioritizing essential identity services including birth and death registration, registration of citizenship by descent, and issuing passports.
Before COVID, i assume citizenship department already have these identity services to workon as well when the processing times are less (3-5 months) ?
Aline: As a direct consequence of Covid-19, the number of citizenship applications has significantly increased since March and a number of Citizenship Officers were unable to work from the office.
Can you please put some light on data from last 3 years(including current year) how much citizenship applications has significantly increased?
First of all the applications increase because there was no application processed from March to May or June. So obviously this will make an significant increase. If department worked from Work from home the number will not increase.
As we are in modern era and also whole NZ is working from home who can, I assume Department of Internal Affairs doesn't have a way or enough resources to Work from home while COVID?
And i also didn't the get the reply for when the processing times are going normal (3-5 months)?
Yours faithfully,
Daniel
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From: SDO Official Correspondence
Department of Internal Affairs
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Tēnā koe Daniel,
Please see attached for the response to your Official Information Act 1982
request.
Ngā mihi,
Louise Walton [1](she/her)
Advisor Official Correspondence | Branch Development and Support | Te Waka
Aukaha
Service Delivery and Operations|Kāwai ki te Iwi
The Department of Internal Affairs | Te Tari Taiwhenua
[2]www.dia.govt.nz
[3]Logo-test
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Visible links
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From: Daniel
Dear SDO Official Correspondence,
When the case officer is assigned to the application after submitting the citizenship application?
Yours sincerely,
Daniel
From: OIA
Department of Internal Affairs
Tēnā koe Daniel,
Thank you for your OIA request to the Department of Internal Affairs (included with this email)
The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 16 March 2021
Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website. If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.
Ngā mihi
Michelle Reed (she/her)
Lead Advisor – Official Correspondence | Governance, Risk & Assurance
Te Urungi Organisational Strategy and Performance
dia.govt.nz | Facebook
-----Original Message-----
From: Daniel <[FYI request #14230 email]>
Sent: Wednesday, 17 February 2021 12:09 PM
To: SDO Official Correspondence <[email address]>
Subject: Re: Official Information Act 1982 request
Dear SDO Official Correspondence,
When the case officer is assigned to the application after submitting the citizenship application?
Yours sincerely,
Daniel
-----Original Message-----
Tēnā koe Daniel,
Please see attached for the response to your Official Information Act 1982 request.
Ngā mihi,
Louise Walton [1](she/her)
Advisor Official Correspondence | Branch Development and Support | Te Waka Aukaha
Service Delivery and Operations|Kāwai ki te Iwi The Department of Internal Affairs | Te Tari Taiwhenua
[2]www.dia.govt.nz
[3]Logo-test
References
Visible links
1. https://www.publicservice.govt.nz/our-wo...
2. http://www.dia.govt.nz/
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #14230 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
-------------------------------------------------------------------
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From: OIA
Department of Internal Affairs
Apologies Daniel - I have noted an error in the received date calculation. I have corrected the due date below accordingly.
Ngā mihi,
Michelle Reed (she/her)
Lead Advisor – Official Correspondence | Governance, Risk & Assurance
Te Urungi Organisational Strategy and Performance
dia.govt.nz | Facebook
-----Original Message-----
From: OIA
Sent: Thursday, 18 February 2021 3:20 PM
To: Daniel <[FYI request #14230 email]>
Subject: Your Official Information Act request OIA2021-0453
Tēnā koe Daniel,
Thank you for your OIA request to the Department of Internal Affairs (included with this email)
The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 17 March 2021
Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website. If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.
Ngā mihi
Michelle Reed (she/her)
Lead Advisor – Official Correspondence | Governance, Risk & Assurance Te Urungi Organisational Strategy and Performance dia.govt.nz | Facebook
-----Original Message-----
From: Daniel <[FYI request #14230 email]>
Sent: Wednesday, 17 February 2021 12:09 PM
To: SDO Official Correspondence <[email address]>
Subject: Re: Official Information Act 1982 request
Dear SDO Official Correspondence,
When the case officer is assigned to the application after submitting the citizenship application?
Yours sincerely,
Daniel
-----Original Message-----
Tēnā koe Daniel,
Please see attached for the response to your Official Information Act 1982 request.
Ngā mihi,
Louise Walton [1](she/her)
Advisor Official Correspondence | Branch Development and Support | Te Waka Aukaha
Service Delivery and Operations|Kāwai ki te Iwi The Department of Internal Affairs | Te Tari Taiwhenua
[2]www.dia.govt.nz
[3]Logo-test
References
Visible links
1. https://www.publicservice.govt.nz/our-wo...
2. http://www.dia.govt.nz/
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #14230 email]
Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.
-------------------------------------------------------------------
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From: Daniel
Dear OIA,
Hi Michelle
Sorry to say that but your reply is not matching the replies given by the customer service representative at citizenship office :(
As i talked with the CSR of Citizenship office , she was just replying me 7-12 months timeframe answer for every question i asked to her.
As the confirmation email i got after applying the application it states that 5-7 months. As per your reply above i think the whole process is 5-7 months?
As she (CSR citizenship office) explained me is 5-7 months to case officer and 7-19 months for the outcome which is not mention anywhere on the citizenship website.
As i asked her why its taking that much time she (CSR citizenship office) replied they have 100 thousand application coming but as per your stats given, from last three years each year have approx. 32000 application ....false information to public :( then she cover up that she don't have the real stats. Really.
As i asked her when the case officer will assign to my application , she (CSR citizenship office) told me 5-7 months to assign the case officer and 9-17 months for the outcome of application which is unrealistic timeline or i assume they are just giving false information to the public?
And i also asked about, Is the above timeframe mention on the website , she (CSR citizenship office) said they don't show on the website ...then how she is answering , Is she doing predictions?
I think the citizenship customer care is doing predictions and making fool of general public.
Is 5-7 months time is the whole completion process for citizenship application?
Yours sincerely,
Daniel
From: SDO Official Correspondence
Department of Internal Affairs
Tēnā koe Daniel,
Thank you for your OIA request.
I am needing to clarify the wording of your below request. Can you please
confirm that your request is seeking the following information: "When is
the case officer is assigned to the application after submitting the
citizenship application?”
Ngā mihi,
Louise Walton (she/her)
Advisor Official Correspondence | Operations | Te Waka Aukaha
Service Delivery and Operations|Kāwai ki te Iwi
The Department of Internal Affairs | Te Tari Taiwhenua
www.dia.govt.nz
-----Original Message-----
From: OIA
Sent: Thursday, 18 February 2021 3:28 PM
To: Daniel <[FOI #14230 email]>
Subject: RE: Your Official Information Act request OIA2021-0453
Apologies Daniel - I have noted an error in the received date
calculation. I have corrected the due date below accordingly.
Ngā mihi,
Michelle Reed (she/her)
Lead Advisor – Official Correspondence | Governance, Risk & Assurance Te
Urungi Organisational Strategy and Performance dia.govt.nz | Facebook
-----Original Message-----
From: OIA
Sent: Thursday, 18 February 2021 3:20 PM
To: Daniel <[1][FOI #14230 email]>
Subject: Your Official Information Act request OIA2021-0453
Tēnā koe Daniel,
Thank you for your OIA request to the Department of Internal Affairs
(included with this email)
The Department will provide its response to your request as soon as
practicable and within twenty working days. The 20th working day is 17
March 2021
Please note that in cases where the Department’s response provides
information that is identified to be of general public interest, the
response may also be published on the Department of Internal Affairs
website. If the Department publishes its response to your OIA request,
all personal information, including your name and contact details, will be
removed.
Ngā mihi
Michelle Reed (she/her)
Lead Advisor – Official Correspondence | Governance, Risk & Assurance Te
Urungi Organisational Strategy and Performance dia.govt.nz | Facebook
-----Original Message-----
From: Daniel <[2][FOI #14230 email]>
Sent: Wednesday, 17 February 2021 12:09 PM
To: SDO Official Correspondence <[3][email address]>
Subject: Re: Official Information Act 1982 request
Dear SDO Official Correspondence,
When the case officer is assigned to the application after submitting the
citizenship application?
Yours sincerely,
Daniel
-----Original Message-----
Tēnā koe Daniel,
Please see attached for the response to your Official Information Act
1982 request.
Ngā mihi,
Louise Walton [1](she/her)
Advisor Official Correspondence | Branch Development and Support | Te
Waka Aukaha
Service Delivery and Operations|Kāwai ki te Iwi The Department of
Internal Affairs | Te Tari Taiwhenua
[2][4]www.dia.govt.nz
[3]Logo-test
References
Visible links
1.
[5]https://www.publicservice.govt.nz/our-wo...
2. [6]http://www.dia.govt.nz/
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[7][FOI #14230 email]
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
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From: Daniel
Dear SDO Official Correspondence,
Yes that's my question for which i seeking the information , which will be answered by 15 march , i think so.
Yours sincerely,
Daniel
From: SDO Official Correspondence
Department of Internal Affairs
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OIA 2021 0453 response.pdf
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OIA 2021 0453 Appendix A.pdf
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Tēnā koe Daniel,
Please see attached for the response to your Official Information Act 1982
request.
Ngā mihi,
Louise Walton [1](she/her)
Advisor Official Correspondence | Operations | Te Waka Aukaha
Service Delivery and Operations|Kāwai ki te Iwi
The Department of Internal Affairs | Te Tari Taiwhenua
[2]www.dia.govt.nz
[3]Logo-test
References
Visible links
1. https://www.publicservice.govt.nz/our-wo...
2. http://www.dia.govt.nz/
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| | [19]ISA Email Packer 2 | |
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| | Eliminates duplicates | |
| | Divide lists into packages with least amount of | |
| | emails | |
| | Eliminates the cut emails | |
| [18]53-2040 | Cleans commas, quotation marks, or the character | USD 50 |
| | that you want to | |
| | Select emails from a domain | |
| | Remove unwanted domains | |
| | Deletes emails that contain certain words or symbols | |
| | Select emails that contain a certain word | |
| | Select emails of corporative domains | |
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| | Email Marketing | |
| | Predefined Response Emails organized by campaign to | |
| | accelerate the management of inquiries and direct | |
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| | Online Sales Management | |
| | Sales History | |
| | Shipping Management | |
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| | Search by Email, by Name, or by Phone | |
| | Import emails from Text Files (TXT) | |
| | Email Extractor from Web Pages (Manual and with | |
| | Robots) | |
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|-------------+------------------------------------------------------+---------|
| | [29]Super Server Plan LAT-1M | |
| [28]53-5002 | Sending 1 MILLION emails in Latinamerica, U.S. or | USD 350 |
| | Europe | |
+------------------------------------------------------------------------------+
Software Consulting
+------------------------------------------------------------------------------+
| | [31]Installation of Mailer with Scanner of Open SMTP | |
| [30]53-4001 | Servers | USD 210 |
| | Configuration and support of a multi server emailing | |
| | system | |
|-------------+------------------------------------------------------+---------|
| | [33]Installation of Email Marketing System | |
| | with SMTP Server with SPF and DKIM | |
| | | |
| | - Program installed on your computer that allows | |
| | local administration of your campaigns | |
| [32]53-4006 | - SMTP Servers appropriate to the rules SPF and DKIM | USD 65 |
| | - Online statistics | |
| | - Works on Internet service providers with port 25 | |
| | locked (use port 587) | |
| | | |
| | [34][IMG] | |
+------------------------------------------------------------------------------+
[35]if you do not want to receive this newsletter or this emails was sent by
mistake
please click here
ISA Email Marketing
Fabián Torre
Software Consulting [36]Facebook [38]Instagram
Rua Antonio Rodrigues 22, Itacimirim - Bahia - [37][IMG] [39][IMG]
CEP 42823-000 - BRASIL
WhatsApp: +55 719 9204-2292 - Skype:
chronskype
References
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From: ISA Email Marketing
Good morning
My name is Fabián Torre and I´m a EmailMarketing technician
I would like to know if you are interested in receiving
information about products and services of EmailMarketing, and to
what email address I can send it.
Thanks a lot
Whatsapp: +55 719 9204-2292
Skype: chronskype
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