Splash Centre Closures & Planning
Brian Rowe made this Official Information request to Whanganui District Council
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From: Brian Rowe
Dear Whanganui District Council,
The Splash Centre has been changing hours often over the last month.
They have now decided to alter hours 11th July-17th July due to what they communicate as “unforeseen circumstances”. It cannot be covid 19 as that has existed now for 2.5 yrs and any c19 related staff shortages cannot be described as “unforeseen circumstances”.
1. What are these “unforeseen circumstances for 11th July - 17th July 2022 altered hours please?
2. If due covid 19 why have no casual on call staff or other staffing requirements been properly planned and actioned in the 2.5 years since covid arrived in NZ?
3. Are there any plans to ensure enough on call staff are to be trained in the face of both covid 19 never going away and the regularly altered hours becoming a regular occurrence?
4. If no plans exist to train enough staff or casual call out staff to ensure less alterations to operating hours why are there no such plans being made?
5. Are there any plans to have a new management group for the Splash Centre other than Whanganui Sport?
Yours faithfully,
Brian Rowe
From: WDC Information Request
Whanganui District Council
Dear Mr Rowe,
I refer to your official information request dated 11 July 2022 asking for
information relating to the Splash Centre.
The information you have requested is as follows.
1. What are these “unforeseen circumstances for 11th July - 17th July
2022 altered hours please?
2. If due covid 19 why have no casual on call staff or other staffing
requirements been properly planned and actioned in the 2.5 years since
covid arrived in NZ?
3. Are there any plans to ensure enough on call staff are to be trained
in the face of both covid 19 never going away and the regularly altered
hours becoming a regular occurrence?
4. If no plans exist to train enough staff or casual call out staff to
ensure less alterations to operating hours why are there no such plans
being made?
The Splash Centre is currently operated by Sport Whanganui. Please feel
free to contact them directly if you have any questions or concerns
regarding hours and staff.
5. Are there any plans to have a new management group for the Splash
Centre other than Whanganui Sport?
Whanganui District Council are, at present, in discussions with Sport
Whanganui regarding transferring the management of the Splash Centre to
Whanganui District Council. More information about this will be
available on the Council Website within the next few days. If you are a
Splash Centre Customer that pays by membership you will be contacted
directly regarding this change of management.
You have the right to seek an investigation and review by the Ombudsman
of this decision. Information about how to make a complaint is available
at [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
If you wish to discuss this decision with us, please feel free to
contact me on 06 349 0001 or by return email.
Yours sincerely
Hayley Fitzgerald
On behalf of
Rob Goldsbury
General Counsel
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