Dear Department of Corrections,

I would like to request the following information in regards to inmates with diagnosed (unrecovered) Brain Injuries (TBI) with a low-med security classification; that HAS and HASN’T reached their parole eligibility date; that have ACC brain injury cover, including ACC concussion services cover;

All support available to inmates with-in Corrections Facilities and also Serco Facilities.

- What Psychological services are available for such diagnosed inmates?

- How dose one access such support?

- How dose one access such support if their case manager is unresponsive? What procedures do they take around case management if unengaged?

- How dose such inmate request a more suitable case manager?

- What procedures are taken to keep prisoners with unrecovered brain injuries safe from further damage?

- What procedures are taken to reduce risk of assaults by other inmates, which can cause further damage?

- What procedures are taken to allow diagnosed inmates to receive a beneficial diet that supports recovery (which is not available on canteen ordering) (recovery diet supported by Brain Injury Recovery Specialists)?

- What available residential facility is available for diagnosed inmates to reduce an overwhelming environment such as overcrowded units with 40+ other inmates? (Studies show overcrowding/busyness/overwhelming environments slow down brain development and recovery)

- What available support is there for diagnosed inmates to support independent routine, to help the brain recover from injury? (Studies show overwhelming environments and no personally created routine or a routine with independent flexibility slows down the recovery pathway for brain injury).

- What available residential facility is available for diagnosed inmates to support continuous unpredictable fatigue? With-in a safe uninterrupted space? (Studies show unrecovered brain injury consist of constant fatigue/confusion/overwhelm and that with out such safe space in prison there is risk for further damage or recovery delay).

- Would internal resistance (self-care) with-in prison be more suited and provide a safer space to reside for such diagnosed inmates?

- If so what procedure would one take to request relocation to that safer internal residence?

- What available brain injury rehabilitative facilities with-in the community are available to inmates described above, not yet eligible for parole, that The Department Of Corrections and Serco can relocate inmates to for treatment?

- I would like to request a list of such facilities, including contact details and criteria requirements.

- Would Goodwood Rehabilitative Centre be an option?

- What procedure would one take to request relocation to such community facility to support their recovery treatment?

- I would like also a list of all relevant medical support personal’s contact details to accommodate such inmates needs with-in North Island Correction/Serco facilities.

- Is there support or staff that can be contacted for urgent support for such diagnosed inmates, when there are concerns of risk to further brain damage in the residing environment?

- If so could I please have those contact details.

Ngā Mihi

C. L