Complaints Investigation Policy and Procedure
Mr H J Manson made this Official Information request to Real Estate Agents Authority
The request was successful.
From: Mr H J Manson
Dear Real Estate Agents Authority,
I wish to request any of the REA's internal policies, procedures, and/or documents relating to the REA investigating complaints against Real Estate Agents, Branch Managers, and/or Salespeople.
Yours faithfully,
Mr H Manson
From: Josh Doherty
Real Estate Agents Authority
Tēnā koe Mr Manson,
Thank you for your information request to the Real Estate Authority (REA).
We have understood you to be requesting the following information:
Any of the REA's internal policies, procedures, and/or documents
relating to the REA investigating complaints against Real Estate Agents,
Branch Managers, and/or Salespeople
We will respond to your request as soon as we can and no later than 3
March 2023, being 20 working days from the date we received your request,
in accordance with the Official Information Act 1982/Privacy Act 1993.
We will provide the response by email to this address. If you would
prefer another method, please let us know. Please also do not hesitate to
coontact us if you have any quetions.
Nāku iti noa, nā (Yours sincerely)
Josh Doherty
Josh Doherty| | Head of Regulatory Services
email [1][email address] | ddi 027 540 2484
Level 4, 95 Customhouse Quay, Wellington
PO Box 25 371, Wellington 6140
[2]rea.govt.nz | [3]settled.govt.nz
[4]LinkedIn [5]Twitter | [6]Facebook
[7]REA Logo
[8][IMG]
CAUTION: This email message and any accompanying attachments is intended
for the named recipient only and may contain information that is subject
to legal privilege. If you are not the intended recipient, any use,
disclosure or copying of this message or attachments is strictly
prohibited. If you have received this email message in error please notify
us immediately and erase all copies of the message and attachments. Thank
you.
From: Mr H J Manson <[9][FYI request #21700 email]>
Sent: Thursday, 2 February 2023 2:48 pm
To: Info <[10][REA request email]>
Subject: Official Information request - Complaints Investigation Policy
and Procedure
Dear Real Estate Agents Authority,
I wish to request any of the REA's internal policies, procedures, and/or
documents relating to the REA investigating complaints against Real Estate
Agents, Branch Managers, and/or Salespeople.
Yours faithfully,
Mr H Manson
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References
Visible links
1. mailto:[email address]
2. http://www.rea.govt.nz/
3. http://www.settled.govt.nz/
4. file:///tmp/www.linkedin.com/company/real-estate-agent's-authority
5. file:///tmp/www.twitter.com/REAGOVTNZ
6. https://www.facebook.com/settled.govt.nz
7. file:///tmp/www.rea.govt.nz
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9. mailto:[FYI request #21700 email]
10. mailto:[REA request email]
11. mailto:[FYI request #21700 email]
12. mailto:[REA request email]
13. https://fyi.org.nz/change_request/new?bo...
14. https://fyi.org.nz/help/officers
From: Josh Doherty
Real Estate Agents Authority
Kia ora Mr Manson
Please find the response to your Official Information Act request
attached,
Nga mihi
Josh
Josh Doherty | | Head of Regulatory Services
email [1][email address] | ddi 04 815 8580 | mob 027 540 2484
Level 4, 95 Customhouse Quay, Wellington
PO Box 25 371, Wellington 6140
[2]rea.govt.nz | [3]settled.govt.nz
[4]LinkedIn [5]Twitter | [6]Facebook
[7]REA Logo
[8][IMG]
CAUTION: This email message and any accompanying attachments is intended
for the named recipient only and may contain information that is subject
to legal privilege. If you are not the intended recipient, any use,
disclosure or copying of this message or attachments is strictly
prohibited. If you have received this email message in error please notify
us immediately and erase all copies of the message and attachments. Thank
you.
References
Visible links
1. mailto:[email address]
2. http://www.rea.govt.nz/
3. http://www.settled.govt.nz/
4. file:///tmp/www.linkedin.com/company/real-estate-agent's-authority
5. file:///tmp/www.twitter.com/REAGOVTNZ
6. https://www.facebook.com/settled.govt.nz
7. file:///tmp/www.rea.govt.nz
8. https://www.rea.govt.nz/real-estate-prof...
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