Request for OIA process guidelines, SOP, precedents or similar
Harris Leigh made this Official Information request to Radio New Zealand Limited
The request was refused by Radio New Zealand Limited.
From: Harris Leigh
Dear Radio New Zealand Limited,
Last month I requested under the OIA "copies of any internal guidance documents you have relating to responding to OIA requests".
You refused to provide this information on the basis that it doesn't exist.
This cannot be correct. You must have some internal policy documents, process guides, standing operating procedures, precedent documents or the like that assist in responding to OIA requests. Before proceeding with a formal complaint to the Ombudsman relating to that refusal, although reserving my right to do so, I seek under the OIA:
Any internal policy documents, process guides, standing operating procedures, precedent documents, letters, files notes, emails, sms messages, encrypted messaging service messages, carbon copies, any information you hold on how to respond to OIA requests.
Yours faithfully,
Harris Leigh
From: Maggie Hedge
Radio New Zealand Limited
Good morning
RNZ acknowledges receipt of your OIA request. Under the Official Information Act 1982 we have 20 working days to respond, and will contact you via email /post. If for any reason our response is delayed due to illness, or pandemic we will advise immediately.
Kind regards
Maggie Hedge| OIA Administrator RNZ
[email address]
-----Original Message-----
From: Harris Leigh <[FOI #22484 email]>
Sent: Monday, 17 April 2023 3:38 pm
To: RNZ <[email address]>
Subject: [EXTERNAL] - Official Information request - Request for OIA process guidelines, SOP, precedents or similar
Dear Radio New Zealand Limited,
Last month I requested under the OIA "copies of any internal guidance documents you have relating to responding to OIA requests".
You refused to provide this information on the basis that it doesn't exist.
This cannot be correct. You must have some internal policy documents, process guides, standing operating procedures, precedent documents or the like that assist in responding to OIA requests. Before proceeding with a formal complaint to the Ombudsman relating to that refusal, although reserving my right to do so, I seek under the OIA:
Any internal policy documents, process guides, standing operating procedures, precedent documents, letters, files notes, emails, sms messages, encrypted messaging service messages, carbon copies, any information you hold on how to respond to OIA requests.
Yours faithfully,
Harris Leigh
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[FOI #22484 email]
Is [RNZ request email] the wrong address for Official Information requests to Radio New Zealand Limited? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...
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CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Emails sent by Radio New Zealand Limited (RNZ) or any related entity, including any attachments, may be confidential, protected by copyright and/or subject to privilege. If you receive an email from RNZ in error, please inform the sender immediately, delete it from your system and do not use, copy or disclose any of the information in that email for any purpose. Emails to/from RNZ may undergo email filtering and virus scanning, including by third party contractors. However, RNZ does not guarantee that any email or any attachment is secure, error-free or free of viruses or other unwanted or unexpected inclusions. The views expressed in any non-business email are not necessarily the views of RNZ. www.rnz.co.nz
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Luke C left an annotation ()
RNZ are very poor at responding to OIA requests within timeframes. My suggestion is you should complain to the Ombudsman on the basis that a lack of response is deemed a refusal.
Given that RNZ has been in the news this past week for inappropriate editing of wire service stories, RNZ's processes, guidelines, SOPs, etc for managing OIA requests will now be more relevant if anyone wishes to request more information about matters relating to the inapporpriate editing.
If you do complain, could you please update this page so we can all keep track of developments?
From: Harris Leigh
Dear Maggie Hedge,
Please note the law required you to respond to this request over a month ago. It is a simple request for your process guidelines, standard operating procedures etc for dealing with OIA requests. This does not require extensive research on your part or third party consultation. Please simply provide these documents.
Yours sincerely,
Harris Leigh
From: George Bignell
Radio New Zealand Limited
Kia ora Harris
I must apologise for overlooking replying to your request below.
To reiterate our first response, RNZ does not hold any documents of the
nature you requested. We do refer to external resources such as those
available at the Ombudsman's Office website, e.g.
[1]https://www.ombudsman.parliament.nz/reso...
As we are required to do, this message is to also advise you that our
response to your request can be referred to the Ombudsman’s Office for
review under s 28 (3) of the Official Information Act if you wish.
Kind regards
George Bignell | Legal Adviser and Procurement Manager
RADIO NEW ZEALAND | LEVEL 2 | 155 THE TERRACE
PO BOX 123 | WELLINGTON | NEW ZEALAND 6140 | [2]www.rnz.co.nz
DDI +64 4 474 1424 | [mobile number]
[3]RNZ-logo-reo
-----Original Message-----
From: George Bignell <[email address]>
Sent: Monday, 17 April 2023 3:52 PM
To: George Bignell <[email address]>; Maggie Hedge
<[email address]>
Subject: FW: [EXTERNAL] - Official Information request - Request for OIA
process guidelines, SOP, precedents or similar
________________________________________
From: RNZ <[4][email address]>
Sent: Monday, 17 April 2023 3:51:44 pm (UTC+12:00) Auckland, Wellington
To: George Bignell
Subject: FW: [EXTERNAL] - Official Information request - Request for OIA
process guidelines, SOP, precedents or similar
-----Original Message-----
From: Harris Leigh <[5][FOI #22484 email]>
Sent: Monday, 17 April 2023 3:38 pm
To: RNZ <[6][email address]>
Subject: [EXTERNAL] - Official Information request - Request for OIA
process guidelines, SOP, precedents or similar
Dear Radio New Zealand Limited,
Last month I requested under the OIA "copies of any internal guidance
documents you have relating to responding to OIA requests".
You refused to provide this information on the basis that it doesn't
exist.
This cannot be correct. You must have some internal policy documents,
process guides, standing operating procedures, precedent documents or the
like that assist in responding to OIA requests. Before proceeding with a
formal complaint to the Ombudsman relating to that refusal, although
reserving my right to do so, I seek under the OIA:
Any internal policy documents, process guides, standing operating
procedures, precedent documents, letters, files notes, emails, sms
messages, encrypted messaging service messages, carbon copies, any
information you hold on how to respond to OIA requests.
Yours faithfully,
Harris Leigh
-------------------------------------------------------------------
This is an Official Information request made via the FYI website.
Please use this email address for all replies to this request:
[7][FOI #22484 email]
Is [8][RNZ request email] the wrong address for Official Information requests to
Radio New Zealand Limited? If so, please contact us using this form:
[9]https://fyi.org.nz/change_request/new?bo...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[10]https://fyi.org.nz/help/officers
If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
-------------------------------------------------------------------
CAUTION: This email originated from outside of the organization. Do not
click links or open attachments unless you recognize the sender and know
the content is safe.
Emails sent by Radio New Zealand Limited (RNZ) or any related entity,
including any attachments, may be confidential, protected by copyright
and/or subject to privilege. If you receive an email from RNZ in error,
please inform the sender immediately, delete it from your system and do
not use, copy or disclose any of the information in that email for any
purpose. Emails to/from RNZ may undergo email filtering and virus
scanning, including by third party contractors. However, RNZ does not
guarantee that any email or any attachment is secure, error-free or free
of viruses or other unwanted or unexpected inclusions. The views expressed
in any non-business email are not necessarily the views of RNZ.
www.rnz.co.nz
References
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2. http://www.radionz.co.nz/
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5. mailto:[FOI #22484 email]
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7. mailto:[FOI #22484 email]
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9. https://fyi.org.nz/change_request/new?bo...
10. https://fyi.org.nz/help/officers
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Connor C left an annotation ()
Part of me is not surprised they don't have OIA procedures.
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
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Cody C left an annotation ()
Ironic that they did not reply on time to this request. May be worth a follow-up?
Link to this