Disability access to transport during the 2nd bustastrophe
J Smith made this Official Information request to Wellington Regional Council
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From: J Smith
Dear Wellington Regional Council,
This evening on the 2162 bus, I witnessed a person being told by the driver that they couldn't board the bus as they were using a walking frame. The driver told them they couldn't take people with walkers when people were standing on the bus. The hopeful commuter was left standing in the rain, hoping that another bus would appear in the following few hours. The bus then picked up another ten non-disabled people at the next stop.
As I am a regular bus user, I have witnessed several incidences this year where people with visible disabilities were unable to board buses due to overcrowding.
I'm assuming that Wellington Regional Council has a mechanism in the contracts with the bus companies to report these incidents. This would be a standard clause in any service the disability community relies on.
Therefore, I am asking for the total number of reported incidences of people with disability equipment, such as walkers or wheelchairs, being denied use of Wellington buses since January 1 2023.
Yours faithfully,
J Smith
From: Darrell Young
Wellington Regional Council
Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987
Thank you for your email dated 3 May 2023, requesting information
regarding disability access to transport.
Your request is being followed-up and a reply will be sent to you within
20 working days of the request being received.
Please note that it is our policy to proactively release our responses to
official information requests where possible. We do not publish
requesters’ personal information.
We will let you know when we respond to your request if we intend to
publish it on Greater Wellington’s website.
Yours sincerely,
Darrell Young
for
Luke Troy
General
Manager
Strategy
Greater Wellington Regional Council
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expressed are solely those of the author, and do not represent those of
the organisation.
From: Samantha Gain
Wellington Regional Council
Tēnā koe J Smith
Request for information 2023-107
I refer to your request for information dated 3 May 2023, which was
received by Greater Wellington Regional Council (Greater Wellington) on 3
May 2023.
Our response is attached.
Ngā mihi
Samantha Gain | she/her
Kaiwhakahaere Matua Metlink | Group Manager Metlink
Metlink
100 Cuba St, Te Aro, Wellington 6011 | PO Box 11646, Manners St,
Wellington 6142
Follow us online: [1]Facebook | [2]Twitter
To find out how to plan your journey, go to metlink.org.nz
[3]Metlink Co Branded logo
ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.
References
Visible links
1. https://www.facebook.com/MetlinkOnOurWay/
2. https://twitter.com/metlinkwgtn
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