Dear Fire and Emergency New Zealand

I am writing to submit a Freedom of Information Act (FOIA) request related to the communication failure experienced by the Fire and Emergency in Auckland on May 3rd, 2023.

I would like to request all documents, reports, emails, correspondence, meeting minutes, and other materials related to this incident. Specifically, I am interested in information related to the cause of the communication failure, the steps taken by Fire and Emergency to resolve the issue, and any actions taken to prevent similar communication failures in the future.

I would also like to request any audio recordings, transcripts, or other materials related to radio or other communication between Fire and Emergency personnel on the day of the incident.

If possible, please provide the requested documents and materials in an electronic format, such as PDF or Microsoft Word.

Thank you for your attention to this matter.

Dear FENZ,

My understanding is that the UHF voting network went offline, and the Appliances were attempting to communicate via simplex to the communications center in Auckland using LMR Radios. However, despite sending tones, they did not receive any reply.

Furthermore, throughout the day, there were voices heard on the radio network inquiring about the situation, which were not those belonging to FENZ, this assumption of not FENZ staff is the questions were not following FENZ LMR protocol and sounded like what you would hear on UHF CB channels.

It seems that FENZ then switched back to VHF 75mhz and subsequently linked this to their UHF repeaters. However, since then, there has been a persistent and loud buzzing tone on all FENZ transmissions and communications Auckland have been having issues hearing transmissions due to "interference" I am currently hearing it as Communications Auckland dispatches job F3732326.

I am writing to request any additional information you can provide on this incident, including the cause of the network outage, steps taken to address the issue, and any updates on the status of the buzzing tone.

Thank you for your attention to this matter, and please let me know if you require any further information from me.

Please see the below audio recording uploaded to the website sndup.net
This audio recording shows the humming in place, for all transmissions, across all repeater sites for Auckland 3 & 4

http://sndup.net/jz4b

Hi FENZ.

See the link below which is a redacted passport image showing I am a NZ Citizen.

https://imgur.com/a/fdEkfW1