Obligation to Proactivley Seek and Store Claimant Feedback
Anthony Jordan made this Official Information request to Accident Compensation Corporation
The request was successful.
From: Anthony Jordan
Dear Accident Compensation Corporation,
Please provide the following:
1/ Obligation for the ACC to Proactively Seek Feedback from Clients for General services Provided ie Satisfaction/Concerns
2/ Please provide Directives submitted from the Minister for the ACC to Review/Consider changing Policy to Proacvticly Seek Client Feedback since 2010
3/ Please provide Directives submitted from any Government Department for the ACC to Review/Consider changing Policy to Proacvticly Seek Client Feedback since 2010
4/ Please provide Directives submitted from any Voluntary Entity for the ACC to Review/Consider changing Policy to Proacvticly Seek Client Feedback since 2010
Yours faithfully,
Anthony Jordan
From: Government Services
Accident Compensation Corporation
Kia ora
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From: Government Services
Accident Compensation Corporation
Kia ora Anthony
Please find attached our response to your official information request
dated 24 March 2024. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us a
call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
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attachments or disclose the contents to any other person."
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