Dear Ministry of Social Development,

I have a few questions regarding Gamma Hotel located at 54 Emily Place, Auckland Central which I understand to be an emergency housing provider.

I'm happy for this OIA to be published on the MSD website, with my personal details anonymised, as is standard for all MSD OIA requests.

1. Gamma Hotel appears to be a trading name. What is the underlying business name and/or NZBN of the supplier?
2. When did Gamma Hotel register as an emergency housing supplier with the Ministry?
3. For the past 3 financial years, how much has been paid to Gamma Hotel by the Ministry? I understand this will not be direct but indirect by way of the EH SNG model.
5. Have any restrictions or penalties been placed on Gamma Hotel by the Ministry at any time?
6. Have any complaints been submitted to the Ministry at any point in regards to Gamma Hotel? Either directly to the Ministry or via Auckland Council?
7. In general, is there anything you might consider notable about the Ministry's relationship with Gamma Hotel compared to any other providers?
8. What is, roughly, the average amount of time that emergency residents stay with Gamma Hotel before being able to transition to a more permanent residence?
9. What is the longest amount of time that any single resident has been with Gamma Hotel before being able to transition to a more permanent residence? This may be historical or ongoing. If ongoing, the running length up to the point that this OIA is actioned is fine.
10. Is the Ministry aware of any relationship between Gamma Hotel and the Anglesea Motel & Conference Centre? (There probably isn't, I'm just throwing it in as they coincidentally use the same website template is all)

I also have a couple of questions more broadly about emergency housing:

11. For motels/hotels acting as emergency housing providers, are non-emergency guests entitled to any up front awareness of emergency housing arrangements?
a. I would assume emergency guests have an overriding right to privacy in this case but would you be able to speak to this point and/or cite any relevant legislation either way?
12. What, if any, official avenues exist for third parties providing feedback about emergency housing providers to the Ministry?
a. From a previous OIA response, it sounds like the Regional Housing team are able to liaise with moteliers on quality and service. If the above is accurate, what would be the intended route to surface information to that team?

Thanks for your time and efforts.

Yours faithfully,

Marcus