Tēnā koe,

 

Thank you for contacting the [1][Ministry of Justice request email] mailbox at the
Ministry of Justice.  

 

This automatic message is to confirm we have received your email - we hope
to acknowledge you and advise next steps within two working days.   Please
note that the Ministry's National Office will be closed from 23 December
to 6 January and any acknowledgement will be delayed.

 
Please note that this mailbox is not monitored on weekends, public
holidays or between 17:00 and 08:00 hours on working days.
 
Official Information Act requests can take up to 20 working days to
receive a response.  If the Ministry needs more time, we will inform you.
Please note that for any request received over the summer holiday period
of 25 December to 16 January these are not considered working days under
the Act and your response may be later than you expect.

Ngā mihi,

Communications and Ministerial Services | Corporate Services
Ministry of Justice

Justice Centre I Aitken Street

DX Box SX 10088 I Wellington

[2]www.justice.govt.nz

 

 

References

Visible links
1. mailto:[Ministry of Justice request email]
2. http://www.justice.govt.nz/

Tçnâ koe S. S.

Thank you for emailing the Ministry of Justice (the Ministry).
 
We acknowledge receipt of your request under the Official Information Act 1982. 

This has been forwarded onto the relevant business unit to respond to. 
 
The Ministry may publish the response to your request on our website, you can expect that if your OIA is to be published that this will take place at least 10 working days after it has been sent you. Your name and any other personal information will be withheld under Section 9(2)(a) (protect the privacy of natural persons). 
 
You can expect a response by 29/01/2025. This response date takes into account the OIA summer holidays which are between 25 December 2024 – 15 January 2025. 

Ngâ mihi

Communications and Ministerial Services |Corporate Services
Ministry of Justice | Tâhû o te Ture
DX Box SX 10088 | Wellington
www.justice.govt.nz

-----Original Message-----
From: S. S. <[FOI #29503 email]>
Sent: Tuesday, December 10, 2024 3:03 AM
To: [Ministry of Justice request email]
Subject: Official Information request - Analysis of North Shore Family Court Operations and Resource Management (January 2020 - December 2024)

Dear Ministry of Justice,

Under the Local Government Official Information and Meetings Act 1987 (LGOIMA), I am requesting information related to the administrative operations, resource management, performance metrics, and legal aid administration at the North Shore Family Court from January 2020 to December 2024.

This request pertains to systemic operational data, which is expected to be part of standard public service record-keeping practices. As per Section 17(e) of LGOIMA, the substantial amount of information requested does not constitute grounds for refusal.

I am submitting this request as part of a broader effort to understand and improve the transparency, efficiency, and resource management of family court operations in New Zealand.

Legal Framework

This request aligns with the following statutes:

Local Government Official Information and Meetings Act 1987 Family Court Act 1980 Family Court Rules 2002 Legal Services Act 2011 Public Records Act 2005 Official Information Act 1982

Information Requested

1. Operational Performance and Case Management:

a) Statistical Data (anonymized):
- Monthly breakdown by case type
- Processing timeframes
- Delay frequency and causes
- Error rates and types
- Correction timeframes
- Resolution metrics

For each category, please provide:
- Raw data
- Trend analysis
- Comparative benchmarks
- Variance explanations
- Impact assessments

b) Administrative Efficiency:
- Document processing times
- Error correction rates
- Staff productivity metrics
- Quality control measures
- Compliance statistics

For each category, include:
- Daily/weekly/monthly breakdowns
- Resource allocation data
- Cost implications
- Remediation efforts

2. Resource Management:

a) Staffing Analysis:
- Position-specific workloads
- Training records
- Performance metrics
- Error rates by role
- Productivity measurements

b) Financial Management:
- Transaction costs by type
- Resource utilization rates
- Overtime patterns
- Budget vs. actual spending
- Cost efficiency metrics

For both categories, provide:
- Detailed breakdowns
- Justification documentation
- Impact assessments

3. Legal Aid Administration:

a) Processing Metrics:
- Application volumes
- Processing times
- Approval/decline rates
- Appeal statistics
- Quality measures

b) Financial Oversight:
- Cost per case
- Resource allocation
- Recovery rates
- Administrative costs

Include:
- Efficiency measurements
- Impact assessments
- Performance trends

4. Quality Assurance Framework:
- Error detection methods
- Correction procedures
- Prevention measures
- Training effectiveness
- Performance monitoring

Include:
- Implementation documentation
- Success metrics
- Cost implications
- Resource requirements
- Required Format for All Sections

Data Specifications:
- Raw data in Excel format
- Monthly breakdowns
- Year-over-year comparisons
- Trend analysis and variance explanations
- Impact assessments

Supporting Documentation:
- Decision-making trails
- Internal review processes
- Quality control records
- System modification logs
- Staff training verification
- Audit records

Accountability Documentation:
- Names/positions of responsible officials
- Information management policies
- System audit records
- Regular reporting mechanisms
- Data retention protocols

Additional Notes
- Claims of commercial sensitivity are not applicable as this request relates to public service delivery.
- Privacy concerns can be mitigated through anonymization.
- Administrative burden is not grounds for refusal under LGOIMA.
- The requested period (2020-2024) aligns with standard retention requirements.

Time Sensitivity
- Any anticipated delays must be communicated within five working days.
- Partial information should be released as it becomes available.
- Progress updates are expected regularly.
- Notification of any transferred portions of this request must be provided immediately.

If any information is withheld:
- Please cite specific statutory grounds.
- Provide redacted versions where possible.
- Detail public interest considerations.
- Explain the methodology for partial information provision.

This request and its handling will be documented for potential review by:
- Office of the Ombudsman
- Ministry of Justice oversight team
- Public sector accountability mechanisms

I look forward to your response within the statutory 20 working days.

Yours faithfully,
S. S.

------------------------------

CC:

Ministry of Justice Official Information Team Office of the Chief District Court Judge Office of the Ombudsman Parliamentary Service (Information Requests)

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #29503 email]

Is [Ministry of Justice request email] the wrong address for Official Information requests to Ministry of Justice? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections