Dear Accident Compensation Corporation,

1. How many times can the ACC revoke and substitute cover decisions made under the AC Act and what part/section of the AC Act provides for this? If no part/section of the AC Act provides for this, please provide me with a copy of the ACC policy, procedure, guideline or rule that does provide for this.

2. In the case of a claim for cover, does the AC Act provide for the ACC making a primary decision, then revoking and substituting it with a second decision and later making a third decision which does not revoke or substitute the second decision but is separate to same? If so what part/section of the AC Act provides for this. And, if no part/section of the AC Act provides for this, please provide me with a copy of the ACC policy, procedure, guideline or rule that does provide for this.

3. How long a period of time can the ACC continue to investigate claims for cover and does the AC Act or the ACC's policies, procedures, guidelines or rules allow the ACC to continue investigating claims - ad infinitum - beyond the 4 month and 9 month time-limits provided under Sections 56 and 57 of the AC Act? And if there is no such provision in the AC Act, please provide me with a copy of the ACC policy, procedure, guideline or rule that does provide for this.

4. Is a client's agreement required if the ACC wants to continue investigating a claim for cover beyond the 4 and 9 month time-limits provided in Sections 56 and 57 of the AC Act? If so, what part/section of the AC Act provides for this? And if there is no such provision in the AC Act, please provide me with a copy of the ACC policy, procedure, guideline or rule that does provide for this.

Yours faithfully,

Lee M.

Dear Government Services,

I do not accept you grouping questions together and consider that my information request has not been satisfied for this reason.

You have answered question 1 but not question 2. And while they are on a similar subject, the question number 1 and 2 are very different. I am therefore re-requesting that you answer question 2 which asks; Does the AC Act provide for two "live" decisions to co-exist on the same claim for cover? In other words, where a decision is NOT revoked and substituted with another decision, and is made in addition, but "separate", to the existing decision?

You have also claimed that the ACC can investigate a claim for cover beyond the S56 and S57 timeframes of 4 months and 9 months respectively, and that the ACC45 claim form provides authority for this investigation. I am requesting that you provide me with copies of the declaration on the manual ACC45 form and electronic ACC45 form that purportedly provides for this.

Thank you.

Yours sincerely,

Lee M.