Ref: 1718-0199

Dear Aryan

On behalf of the Ministry of Business, Innovation and Employment I acknowledge your email of 07 August 2017 requesting under the Official Information Act 1982 (the Act), the following:

Kindly help me with precise and accurate answer to all these queries

1. How many Resident Visa’s approved under Skilled Migrant Category based on the offer of employment from 2degrees Mobile Limited as Customer Service Representative, Technical Support Tier -1 and
Applied for the role ICT Customer support officer (ANZSCO 313112) from July 2016 to till date?

2. Is there any changes INZ has introduced/removed for analyzing the role ICT Customer Support Officer (ANZSCO code 313112) for the Resident Visa Assessment during the period July 2016 – April 2017?If yes what are they?

3. Does INZ follows a set procedure or written rules in their SMC Resident Visa assessments or the Visa Officers and entitled to make their own decisions based on their individual assessments?

4. Does INZ required to inform the applicants about the change of Visa officers during an SMC Resident Visa application process?

5. Is there any Act / Rules/Immigration Law in place to provide equal and fair treatment to the applicants without any discrimination, who applying for SMC Resident Visa’s based on the same offer, same position from the same organization and having exactly the same qualification?

6. If the assessments or the actions of INZ/Immigration officers are found wrong/unfair by the Immigration and protection tribunal or the High court when the applicant appealed with legal Assistance, Do the Applicant entitled to claim the legal expenses from the INZ /Concerned Ministry/department?

Your request is being processed in accordance with the Act and a response will be sent to you in due course. If you have any enquiries regarding your request feel free to contact us via email [MBIE request email] or using the contact details below.

Yours sincerely,
Alan Witcombe
MANAGER, MINISTERIAL SERVICES

Corporate, Governance and Information
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

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Dear Aryan,

 

I am writing in regards to your request made under the Official
Information Act 1982, received on 7 August 2017 in which you have
requested the following information:

 

1.            How many Resident Visa’s approved under Skilled Migrant
Category based on the offer of employment from 2degrees Mobile Limited as
Customer Service Representative, Technical Support Tier -1 and

Applied for the role ICT Customer support officer (ANZSCO  313112) from
July 2016 to till date?

 

2.            Is there any changes INZ has introduced/removed for
analyzing the role ICT Customer Support Officer (ANZSCO code 313112) for
the Resident Visa Assessment during the period July 2016 – April 2017?If
yes what are they?

 

3.            Does INZ follows a set procedure or written rules in their
SMC Resident Visa assessments or the Visa Officers and entitled to make
their own decisions based on their individual assessments?

 

4.            Does INZ required to inform the applicants about the change
of Visa officers during an SMC Resident Visa application process?

 

5.            Is there any Act / Rules/Immigration Law in place to provide
equal and fair treatment to the applicants without any discrimination, who
applying for SMC Resident Visa’s based on the same offer, same position
from the same organization and having exactly the same qualification?

 

6.            If the assessments or the actions of INZ/Immigration
officers are found wrong/unfair by the Immigration and protection tribunal
or the High court when the applicant appealed with legal Assistance, Do
the Applicant entitled to claim the legal expenses from the INZ /Concerned
Ministry/department?

 

Please find attached the information you have requested.

 

Kind regards

 

 

 

Catherine Beach

SENIOR BUSINESS ADVISOR

Operations Support - Visa Services, Immigration New Zealand
Ministry of Business, Innovation & Employment

 

[1][email address]  

Level 1, 15 Stout Street, PO Box 1473, Wellington, New Zealand

 

 

 

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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References

Visible links
1. mailto:[email address]
2. http://www.govt.nz/

Dear Aryan,

 

Yes, I can confirm that the response should state, 'It is common
practice', my apologies for this typo oversight.

 

I can advise that in line with the principles of good communication which
Immigration New Zealand staff follow, it is common practice for an
applicant to be informed of when an application has been assigned to a new
immigration officer for processing.

 

Kind regards

 

Catherine Beach

SENIOR BUSINESS ADVISOR

Operations Support - Visa Services, Immigration New Zealand
Ministry of Business, Innovation & Employment

 

[1][email address]  

Level 1, 15 Stout Street, PO Box 1473, Wellington, New Zealand

 

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Dear Aryan,

 

I am writing to advise you of a correction in the data provided to you in
the response to DOIA 1718-0199.

 

In response to question one, our response was that seven applications had
been approved in the timeframe covered by your OIA request.

 

We can confirm  that seven applications were approved against the ANZSCO
code 313112 (ICT Customer Support Officer) in the timeframe covered by
your OIA request. However upon closer review of the data set from which
this response was provided, it has been established that the offers of
employment were not for the role of ‘Customer Service Representative,
 Technical Support Tier-1’, i.e. the specific occupation detailed in your
request.

 

I can confirm that based on the job title entered into our system by the
processing Immigration officer of each application, none of the offers of
employment in the seven approved applications within the timeframe covered
by your OIA request have been entered as ‘Customer Service Representative,
Technical Support Tier-1’.

 

I sincerely apologise for the incorrectness of the response provided to
question one of your request.

 

Kind regards

 

 

Catherine Beach

SENIOR BUSINESS ADVISOR

Operations Support - Visa Services, Immigration New Zealand
Ministry of Business, Innovation & Employment

 

[1][email address]  

Level 1, 15 Stout Street, PO Box 1473, Wellington, New Zealand

 

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Dear Aryan,

 

Thank you for your email.

 

As your new request for the specific job titles recorded in our system
against approved applications against this ANZSCO code is outside the
scope of your original request, you will need to submit a new OIA in order
to request this information.

 

Encompassed as part of needing to submit a new request is the fact that
this new request for this particular information will need to be legally
assessed against the privacy rights of the individuals concerned. Given
the small number of applicants involved, who all work for the same
company, it is a possibility that the release of this information could
lead to these individuals being identifiable. Just so that you are aware,
if it is established that this is the case, the request will have to be
refused under section 9(2)(a) of the Official Information Act so as to
protect the privacy rights of the individuals concerned.

 

I am not sure if this information is of use you to as I obviously do not
know your personal circumstances, however if you wish to know information
relating to your own application (if you have in fact had an application
processed), then you are entitled to request this information under the
Privacy Act. Information about how to go about making a Privacy Act
request and the form you need to complete can be found on the Immigration
New Zealand website.
[1]https://www.immigration.govt.nz/search#p...

 

Kind regards

 

 

Catherine Beach

SENIOR BUSINESS ADVISOR

Operations Support - Visa Services, Immigration New Zealand
Ministry of Business, Innovation & Employment

 

[2][email address]  

Level 1, 15 Stout Street, PO Box 1473, Wellington, New Zealand

 

 

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Hi Aryan,

Unfortunately you will need to submit a new OIA request, so that proper consideration can be given to whether we can release information of this level of detail to you.

Kind regards

Catherine Beach
SENIOR BUSINESS ADVISOR

Operations Support - Visa Services, Immigration New Zealand
Ministry of Business, Innovation & Employment

[email address]
Level 1, 15 Stout Street, PO Box 1473, Wellington, New Zealand

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