Dear Mr Jordan

 

Thank you for your email of 16 November 2017, requesting the following
information under the Official Information Act 1982 (the Act):

 

1/ Please supply a list of current Branches to date that record phone
calls

 

2/ Please supply list of Branches that do not offer a copy of any
recording of conversations,  between claimants and the Corporation, as of
today's date

 

This email is to inform you that we are working on your request and will
be in touch with you as soon as possible, and certainly by 14 December
2017.

 

In the meantime, if you have any questions we will be happy to work with
you to resolve these. We can be contacted by email at
[email address].

 

Kind regards

OIA Services, Government Engagement and Support

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

Dear Mr Jordan

 

Please find attached our response to your request for information under
the Official Information Act 1982, dated 16 November.

 

Yours sincerely

Government Engagement and Support

 

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."