Graduation process
E.F Lalau made this Official Information request to Massey University
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From: E.F Lalau
Dear Massey University,
Under the Official Information Act 1982 I request the following:
1. Please provide detailed information on the online graduation process for students once they have applied to graduate.
2. What steps should a student have gone through to get access to the graduation portal on their student login.
3. Why has the graduation process changed from ‘apply to graduate’ to now ‘invitation to graduation’.
4. How many students who have made complaints about the online and offline graduation process. Please explain the reasons.
5. How many students who have made appointments around not understanding their credits records on their student portal login from as early as 2014 and explain their reasons.
6. How many students who have brought to your attention their complaints and/or struggles with navigating their way around the new student portal login layout that changed in August 23rd 2017 and their reasons why.
7. What were the notes recorded in 2016-2017 including Wellington’s Student Consultant Student Advice & Information with myself, E.F Lalau.
Yours faithfully,
E.F Lalau
Massey University
Thank you for contacting Massey University. For student enquiries please
ensure that you have provided your student ID (if known), full name, date
of birth, current address and contact phone number.
Kind
Regards,
NATIONAL CONTACT CENTRE
Massey University, National Contact Centre (PN141), Private Bag 11 222,
Manawatu Mail Centre, Palmerston North 4442, New Zealand
Operating Hours: Monday to Friday 8:30am to 5 pm
Telephone: 0800 MASSEY (0800 627 739), Overseas +64 6 350 5701
Email: [1][Massey University request email]
Webchat: [2]http://chat.massey.ac.nz
Facsimile: +64 6 350 5618
Free Text: 5222
Website: [3]www.massey.ac.nz
Please note: The content of this email is confidential and may also
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First year free fees information
We encourage all prospective students to [5]apply now through the normal
process and check your eligibility at [6]FeesFree.govt.nz. We look forward
to welcoming you to one of our four campuses – Auckland, Manawatū,
Wellington or Distance.
Enrolments for 2018 are now open
To enrol click here:
[7]https://www.massey.ac.nz/massey/admissio...
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Massey University
Hello ,
Please see below request.
Should you require any further assistance, please do not hesitate to
contact us.
Regards,
Selena Bailey
NATIONAL CONTACT CENTRE
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From: Info Requests
Massey University
Dear E.F Lalau
Your Official Information Act Request has been received and assigned.
Reference Number 177/2018
Official Information Act Request re: information on the online
Description graduation process for students once they have applied to
graduate.
Status In Progress
Kind Regards
Rachel Ferguson
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From: Banner, Jodie
Massey University
Dear E.F. LaLau,
Please find attached to this email a response to your OIA request.
Kind regards,
Jodie Banner | Director Risk and Assurance
Risk Management Office | Massey University Manawatū | Ext 83376
Room 3.12, Level 3, Registry Building, Palmerston North +64 6 356 9099
[1]https://www.massey.ac.nz/massey/fms/Comm...
Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipient and have received this email in error, can you please notify the
sender immediately and delete the content from your system. Thank you.
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