Gross profit from selling new AT HOP cards per card

M WOODWARD made this Official Information request to Auckland Transport

The request was successful.

From: M WOODWARD

Dear Auckland Transport,

Please provide me with the breakdown of all costs associated with dispensing a new AT HOP card from a manned service center and the amount of profit made per paid card.

Please include the following:
- Cost to produce physical card and delivery
- Cost of investment and maintenance of equipment that is used by your staff to top AT HOP cards
- Cost of training new staff member to operate AT HOP card top up machines
- Any other costs associated with dispensing new AT HOP cards
- The total number of cards returned as faulty, not including those damaged by the user.

Yours faithfully,
Matthew Woodward

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From: AT Official Information (AT)
Auckland Transport


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Attachment Auckland Transport CAS 915232 K5N5Q3.pdf
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Dear Mr Woodward

 

We refer to your request for official information dated 3 October 2018
requesting the following information:

 

Please provide me with the breakdown of all costs associated with
dispensing a new AT HOP card from a manned service center and the amount
of profit made per paid card.

 

At the outset, we sincerely apologise for the delay in responding to your
request.

 

Please find attached a response for information requested under the Local
Government Official Information and Meetings Act 1987

 

 

Kind regards

 

Deepa Pathak | LGOIMA Business Partner [3]Description: Description:
Description: Description:
LGOIMA Portfolio | Customer Liaison Team Description: Description:
20 Viaduct Harbour Ave, Auckland 1010 Description: Description:
Description: Description:
P 09 355 3553   Description: Email-Signature

E [1][email address] or
[2][email address]

Working together to create an awesome journey
–first time, every time

[4]cid:image002.jpg@01D238E0.86F57A30[5]cid:image003.jpg@01D238E0.86F57A30 [6]cid:image004.jpg@01D238E0.86F57A30 [7]cid:image005.jpg@01D238E0.86F57A30[8]cid:image006.jpg@01D238E0.86F57A30

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