Media Liaison, Social Media and Digital Security
Principles applied
175. Our Communication team are the experts in understanding the media and how comments or
content provided to the media impact on the Commission’s reach, relevance and reputation
176. Appropriate members of the Communication team cultivate relationships with journalists, and
manage media enquiries
177. Social media engagement based on representation, responsibility and respect (three Rs)
178. Social media training provided as and when required and generally those who are media
spokespeople should have undertaken media training
179. Media contact includes but is not limited to providing information via media releases or
statements, letters to the editor, responding to media enquiries over the phone and via email,
interview or briefings, disclosing information to the media, comments on talkback radio,
addressing aa seminar or conference where the media are present, and media activities for
events, reports, and launches
180. We keep our Communications team up to date on events, announcements, emerging issues of
potential media and public sensitivity etc
181. Media activity relating to a project is discussed with the Communications team
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Fixed Policy Rules
182. Human Rights Advisors, legal, ENC and Complaints provide content expertise for media content
as required
183. Any highly contentious issues the Chief Commissioner and the CE must be advised. In the case
of the OHRP the DHRP must be advised
184. Any media release criticising a Minister or their agency’s policy or practice the Minister’s media
advisor must be advised prior to the release
185. Where appropriate Commission spokespeople are briefed and debriefed
186. We treat journalists with respect and are courteous
187. Staff are not to comment to media unless authorised to do so by the CE, CC or the DHRP
188. Staff must request a journalist’s name and contact details if contacted by a Journalist. The
information is emailed to a member of the Communication team
189. All media engagements are “on the record”, truthful and accurate.
190. All media enquiries and Commission responses are responded to and logged by the
Communication team
191. Personal or contact details of staff, stakeholders, spokespeople, Commissioners etc are not
provided to the media without prior consent
192. Don’t post material that is insulting, derogatory, politically partisan, obscene, defamatory,
threatening, or discriminatory.
193. If you are using any mobile device to synchronise to the Commission email (including personal
phones), you must register the device with the ICT Adviser
194. Your manager, the DHRP or CE must be consulted before purchasing or using new hardware,
software, applications etc. that might have implications on HRC’s network and security
195. Email and internet are available as a business tool for work activities you must not violate the
SSC CoC and the Commission’s Code of Conduct
196. We abide by the SSC responsibilities in the lead-up to, and in the period immediately after, an
election
SSC Parliamentary Elections
197. If you need to share files that are too big to email, contact the ICT Adviser
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198. We encourage you to exercise caution should you wish to install personal games/apps. Such
installations must be from reputable sources. No unauthorised or unsafe games/apps be installed
199. Where airline security measures allow, take any Commission devices as carry-on luggage, (check
airline and confirm electronic devices policies before you travel
200. Passwords must be unique and secure
201. Keep us safe by not writing down your passwords, not sharing sensitive information while on
public Wi-Fi (unless with direct access), not plugging in unknown USBs, not opening emails or
attachments from unknown or suspicious sources
202. Don’t put customer or confidential information in non-approved systems like Dropbox, WeChat
etc.
203. A project/programme wanting/requiring a social media platform requires a social media plan
204. Appoint a moderator to any Commission social media site
205. We adhere to State servic
es SSC: Principles for interaction with social media
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