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Code of Conduct - Immigration Officers

Charles Kim made this Official Information request to Iain Lees-Galloway

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From: Charles Kim

Dear Iain Lees-Galloway,

Thank you for your kind consideration of the following requests based on OIA.

Two Requests

1. a current Code of Conduct policy applicable to the Immigration Officers and Disciplinary Procedures.

2. The Internal protocols of the Immigration NZ regarding Immigration case officers in terms of responding to email inquiries from the applicants.

Yours faithfully,

Charles Kim

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From: I Lees-Galloway (MIN)
Iain Lees-Galloway

On behalf of Hon Iain Lees-Galloway, Minister of Immigration, Minister for
ACC and Minister for Workplace Relations and Safety thank you for your
email. Please consider this email as an acknowledgement.

Thank you for taking the time to write and please be assured that your
comments will be read by the Minister. However, there may be no further
response to you.

Kind regards,

Office of Hon Iain Lees-Galloway

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From: I Lees-Galloway (MIN)
Iain Lees-Galloway

Good Morning,

We acknowledge receipt of your official information request dated 11 May 2019 for,

1. A current Code of Conduct policy applicable to the Immigration Officers and Disciplinary Procedures.
2. The Internal protocols of the Immigration NZ regarding Immigration case officers in terms of responding to email inquiries from the applicants.

We received your request on 11 May 2019. We will endeavour to respond to your request as soon as possible and in any event no later than being 20 working days after the day your request was received.

If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

If your OIA request requires full or part transfer, we will contact you within the required timeframe.

Yours Sincerely

Office Hon Iain Lees-Galloway
Minister for Workplace Relations and Safety
Minister of Immigration
Minister for ACC
Deputy Leader of the House | MP for Palmerston North
P: 64 (4) 817 8713
Authorised by Hon Iain Lees-Galloway, Wellington

Email disclaimer: Please note information about meetings related to the Ministers' portfolios will be proactively released (this does not include personal or constituency matters). For each meeting in scope, the summary would list: date, time (start and finish), brief description, location, who the meeting was with, and the portfolio. If you attend a meeting with the Minister on behalf of an organisation, the name of the organisation will be released. If you are a senior staff member at an organisation, or meet with the Minister in your personal capacity, your name may also be released. The location of the meeting will be released, unless it is a private residence. The proactive release will be consistent with the provisions in the Official Information Act, including privacy considerations. Under the Privacy Act 1993 you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, or are concerned about the release of your information in the meeting disclosure, please contact the sender. You can read more about the proactive release policy at https://www.dia.govt.nz/Proactive-Releas...

-----Original Message-----

From: Charles Kim [mailto:[FOI #10292 email]]
Sent: Saturday, 11 May 2019 9:44 AM
To: I Lees-Galloway (MIN) <[Iain Lees-Galloway request email]>
Subject: Official Information request - Code of Conduct - Immigration Officers

Dear Iain Lees-Galloway,

Thank you for your kind consideration of the following requests based on OIA.

Two Requests

1. a current Code of Conduct policy applicable to the Immigration Officers and Disciplinary Procedures.

2. The Internal protocols of the Immigration NZ regarding Immigration case officers in terms of responding to email inquiries from the applicants.

Yours faithfully,

Charles Kim

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #10292 email]

Is [Iain Lees-Galloway request email] the wrong address for Official Information requests to Iain Lees-Galloway? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

________________________________

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From: I Lees-Galloway (MIN)
Iain Lees-Galloway

Good Afternoon,

I refer to your official information request dated 11 May 2019 for,

1. A current Code of Conduct policy applicable to the Immigration Officers and Disciplinary Procedures.
2. The Internal protocols of the Immigration NZ regarding Immigration case officers in terms of responding to email inquiries from the applicants.

We have transferred your request to the Ministry of Business, Innovation & Employment (MBIE).

The information to which your request relates to is not held by us but is believed to be held by MBIE.

In these circumstances, we are required by section 14 of the Official Information Act to transfer your request.

Yours sincerely

Office Hon Iain Lees-Galloway
Minister for Workplace Relations and Safety
Minister of Immigration
Minister for ACC
Deputy Leader of the House | MP for Palmerston North
P: 64 (4) 817 8713
Authorised by Hon Iain Lees-Galloway, Wellington

Email disclaimer: Please note information about meetings related to the Ministers' portfolios will be proactively released (this does not include personal or constituency matters). For each meeting in scope, the summary would list: date, time (start and finish), brief description, location, who the meeting was with, and the portfolio. If you attend a meeting with the Minister on behalf of an organisation, the name of the organisation will be released. If you are a senior staff member at an organisation, or meet with the Minister in your personal capacity, your name may also be released. The location of the meeting will be released, unless it is a private residence. The proactive release will be consistent with the provisions in the Official Information Act, including privacy considerations. Under the Privacy Act 1993 you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, or are concerned about the release of your information in the meeting disclosure, please contact the sender. You can read more about the proactive release policy at https://www.dia.govt.nz/Proactive-Releas...

-----Original Message-----

From: I Lees-Galloway (MIN)
Sent: Monday, 13 May 2019 11:09 AM
To: 'Charles Kim' <[FYI request #10292 email]>
Subject: OIA Ack | Charles Kim, fyi-request.org.nz | 11 May 2019

Good Morning,

We acknowledge receipt of your official information request dated 11 May 2019 for,

1. A current Code of Conduct policy applicable to the Immigration Officers and Disciplinary Procedures.
2. The Internal protocols of the Immigration NZ regarding Immigration case officers in terms of responding to email inquiries from the applicants.

We received your request on 11 May 2019. We will endeavour to respond to your request as soon as possible and in any event no later than being 20 working days after the day your request was received.

If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

If your OIA request requires full or part transfer, we will contact you within the required timeframe.

Yours Sincerely

Office Hon Iain Lees-Galloway
Minister for Workplace Relations and Safety Minister of Immigration Minister for ACC Deputy Leader of the House | MP for Palmerston North
P: 64 (4) 817 8713
Authorised by Hon Iain Lees-Galloway, Wellington

Email disclaimer: Please note information about meetings related to the Ministers' portfolios will be proactively released (this does not include personal or constituency matters). For each meeting in scope, the summary would list: date, time (start and finish), brief description, location, who the meeting was with, and the portfolio. If you attend a meeting with the Minister on behalf of an organisation, the name of the organisation will be released. If you are a senior staff member at an organisation, or meet with the Minister in your personal capacity, your name may also be released. The location of the meeting will be released, unless it is a private residence. The proactive release will be consistent with the provisions in the Official Information Act, including privacy considerations. Under the Privacy Act 1993 you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, or are concerned about the release of your information in the meeting disclosure, please contact the sender. You can read more about the proactive release policy at https://www.dia.govt.nz/Proactive-Releas...

-----Original Message-----

From: Charles Kim [mailto:[FYI request #10292 email]]
Sent: Saturday, 11 May 2019 9:44 AM
To: I Lees-Galloway (MIN) <[Iain Lees-Galloway request email]>
Subject: Official Information request - Code of Conduct - Immigration Officers

Dear Iain Lees-Galloway,

Thank you for your kind consideration of the following requests based on OIA.

Two Requests

1. a current Code of Conduct policy applicable to the Immigration Officers and Disciplinary Procedures.

2. The Internal protocols of the Immigration NZ regarding Immigration case officers in terms of responding to email inquiries from the applicants.

Yours faithfully,

Charles Kim

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #10292 email]

Is [Iain Lees-Galloway request email] the wrong address for Official Information requests to Iain Lees-Galloway? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

________________________________

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From: *OIA

Ref: 1819-1632

 

Dear Mr Kim,

                  

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 13 May 2019 requesting under the Official
Information Act 1982 (the Act), the following:

 

“1. a current Code of Conduct policy applicable to the Immigration
Officers and Disciplinary Procedures.

 

2. The Internal protocols of the Immigration NZ regarding Immigration case
officers in terms of responding to email inquiries from the applicants.”

 

Your request has been transferred to the Ministry from the Office of Hon
Iain Lees-Galloway on 13 May 2019 and is being processed in accordance
with the Official Information Act 1982. A response will be sent to you in
due course. If you have any enquiries regarding your request feel free to
contact us via email [1][email address] or using the contact details
below.

 

 

Nâku noa, nâ

Karen Walfisch

MANAGER, MINISTERIAL SERVICES

 

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

 

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

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From: Charmaine HO


Attachment image003.jpg
7K Download

Attachment Signed OIA response DOIA 1819 1632.pdf
2.4M Download View as HTML


Dear Charles Kim,

 

Please find the attached response to your request under the Official
Information Act 1982.

 

Kind regards,

 

Charmaine Ho

BUSINESS ADVISOR

Operations Support | Immigration New Zealand
Ministry of Business, Innovation & Employment
[email address]

15 Stout Street, Wellington

NZBN 9429000106078

[1]mbie-logo

 

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

--------------------------------------------------------------------------

Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

--------------------------------------------------------------------------

References

Visible links
2. http://www.govt.nz/

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We don't know whether the most recent response to this request contains information or not – if you are Charles Kim please sign in and let everyone know.

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