Compliance Mechanisms - Education (Pastoral Care of International Students) Code of Practice 2016
Elliott Harris made this Official Information request to New Zealand Qualifications Authority
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From: Elliott Harris
Dear New Zealand Qualifications Authority,
As code administrator of the Education (Pastoral Care of International Students) Code of Practice 2016, NZQA receives and administers complaints regarding provider's compliance and adherence to the Code. Is this the only mechanism by which NZQA undertakes its role as code administrator to ensure compliance? Or is it proactively engaged in monitoring signatories to ensure they meet required standards?
Yours faithfully,
Elliott Harris
From: Team Mailbox HelpDesk Call Centre
New Zealand Qualifications Authority
Thank you for your query, we will respond to all general correspondence
within ten working days. If this is not possible we will provide an
interim response within this timeframe.
The NZQA Contact Centre is open 8am – 5pm Monday to Friday (except public
holidays.)
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From: Team Mailbox HelpDesk Call Centre
New Zealand Qualifications Authority
Hi Elliott
I have forwarded your email to the Ministerial Section of NZQA for assistance.
Regards
Claartje
Call Centre Helpdesk
Strategic & Corporate Services
Phone: +64 4 463 3000
Free Phone 0800 697 296
Email: [email address]
Website: http://www.nzqa.govt.nz
New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa
125 The Terrace | PO Box 160 | Wellington 6011 | http://www.nzqa.govt.nz
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From: Team Mailbox NZQA Ministerials
New Zealand Qualifications Authority
Dear Elliott
Thank you for your request under the Official Information Act 1982 of 16
March 2020 seeking the following information in relation to the Education
(Pastoral Care of International Students) 2016
o Is this the only mechanism by which NZQA undertakes its role as code
administrator to ensure compliance?
o Or is it proactively engaged in monitoring signatories to ensure they
meet required standards?
You can expect to receive a response to your request on or before 15
April 2020. You will be contacted again if there is a likelihood that this
timeframe cannot be met.
As you may know requests for official information become official
information once received. As part of the processing of requests for
official information, NZQA may need to consult with relevant third
parties. During the consultation, a third party may ask for the identity
of the individual/organisation requesting the information. If you are an
individual making a request, please advise us whether or not you would
have an objection to disclosing your identity if a third party asks for
your identity, and the reasons for your objection. If you are an
individual making a request on behalf of an organisation please advise us
both whether you personally have an objection to disclosing your identity,
and the reasons for your objection, as well as any objection to
identifying the organisation, together with reasons. NZQA will consider
your reasons and whether they fit with any withholding grounds under the
Privacy Act 1993 or the Official Information Act 1982.
For any enquiries about your request, please contact
[1][email address].
If you are dissatisfied with our response, you have the right, under
section 28(3) of the Official Information Act 1982, to lodge a complaint
with the Office of the Ombudsman at www.ombudsman.parliament.nz. You can
also telephone 0800 802 502 or write to the Ombudsman at PO Box 10152,
Wellington, 6143.
Ngā mihi
NZQA Ministerials team
: [2]www.nzqa.govt.nz
[3]A close up of a sign Description automatically generated
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From: Team Mailbox NZQA Ministerials
New Zealand Qualifications Authority
Kia ora Elliott
Please find attached a response to your request of 16 March 2020.
Ngā mihi
NZQA Ministerials
: [1]www.nzqa.govt.nz
[2]A close up of a sign Description automatically generated
From: Team Mailbox NZQA Ministerials <[email address]>
Sent: Monday, 16 March 2020 4:22 PM
To: [FOI #12452 email]
Subject: Acknowledgement of Official Information request (CR20417)
Dear Elliott
Thank you for your request under the Official Information Act 1982 of 16
March 2020 seeking the following information in relation to the Education
(Pastoral Care of International Students) 2016
o Is this the only mechanism by which NZQA undertakes its role as code
administrator to ensure compliance?
o Or is it proactively engaged in monitoring signatories to ensure they
meet required standards?
You can expect to receive a response to your request on or before 15
April 2020. You will be contacted again if there is a likelihood that this
timeframe cannot be met.
As you may know requests for official information become official
information once received. As part of the processing of requests for
official information, NZQA may need to consult with relevant third
parties. During the consultation, a third party may ask for the identity
of the individual/organisation requesting the information. If you are an
individual making a request, please advise us whether or not you would
have an objection to disclosing your identity if a third party asks for
your identity, and the reasons for your objection. If you are an
individual making a request on behalf of an organisation please advise us
both whether you personally have an objection to disclosing your identity,
and the reasons for your objection, as well as any objection to
identifying the organisation, together with reasons. NZQA will consider
your reasons and whether they fit with any withholding grounds under the
Privacy Act 1993 or the Official Information Act 1982.
For any enquiries about your request, please contact
[3][email address].
If you are dissatisfied with our response, you have the right, under
section 28(3) of the Official Information Act 1982, to lodge a complaint
with the Office of the Ombudsman at [4]www.ombudsman.parliament.nz. You
can also telephone 0800 802 502 or write to the Ombudsman at PO Box 10152,
Wellington, 6143.
Ngā mihi
NZQA Ministerials team
: [5]www.nzqa.govt.nz
[6]A close up of a sign Description automatically generated
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